Third time through this process with Mike Rael. As usual, the process was fast, professional and easy, and lowered our payments once again! Mike continues to deliver on the promise he made to us at the beginning that he would watch these markets for us and take advantage of any opportunity that presents itself along the way.
Review by Takomao1 month ago
Brad was professional , courteous & always kept us informed of where we were in the process.He always got back with us quickly if we had any questions, and we would recommend your company for anyone looking to finance or refinance a home. Ted Alexis
Review by Kyle TBONE Selsdon1 month ago
Review by Mazid1 month ago
good efficient service as expected.
Review by Rosheka Wysote2 months ago
It started with not being able to hear Ashley the rep and not understanding half of what she said. Then when I tryed to call her back as asked none of my messages got a response until I called the main number again. Low and behold she was the one to answer like she was actually the only one who worked there. I was told ( I was about to call you). Well after talking a minute and her telling me why they couldn’t help me right now I wanted to understand the reason and asked and she thought I was calling her a lyer and got real defensive and pretty much hung up on me. I still don’t understand or really trust them at this point.
Review by Jæ Moline2 months ago
Mike Rael and Lana Kim were super! Thanks for a great experience!!
Review by Charleene Kulbaba2 months ago
Review by Riqs Amarel2 months ago
Expeditious and professional service.
Review by Silks2 months ago
As purported from beginning to end. I felt like they bent over backwards to help me, offered the support I needed, and answered all my questions in a timely fashion: they really went above and beyond to help me ensure that my refinance served to eliminate our monthly mortgage insurance, which was costing us a ton each month. We got a much lower rate, eliminated PMI and did so with no costs or roll-ins. Are you kidding me? We closed our refinance in 5 or 6 weeks, and it would have been sooner if I had pesonally been more on the ball. I didn't ever wait for them. I've read a few bad reviews and was watching out for some negative things, but such was not the case. I kept waiting to hear the catch to the no cost refinance, and was skeptical from the beginning, but as I've stated, it was as purported from the beginning to the end. I would recommend to anybody. Seriously, we are very happy with this process and anticipate continuing excellent customer service for the term of our mortgage.
Review by Cert Sockett2 months ago
Very caring and patient people. Upfront and honest about the whole procedure without suprises.
Review by Heds2 months ago
Great execution, again!! This is my 2nd mortgage / refi experience with you guys and you are fantastic. Brad was great as usual. Pestered me when he needed to, waited patiently on me to get him what he needed when he had to.... I have nothing but positive things to say.
I doubt I'd be able to get it cheaper / at a better rate somewhere else, but candidly I don't want to try, because I trust you guys and wouldn't want to try because you take really good care of us. Loyalty is important....and earned.
Review by Lynzie Tsate3 months ago
very happy with our experience. Mike Rael and his team were exceptional. Although at times the process seemed to drag out, Mike and his team were in constant contact and kept us informed to what was happening. we have finally closed and couldn't be happier. they did a great job!
Thank you all!
Roger and Kristen Newcomb
Review by Bostonia3 months ago
Brad was fantastic to work with and very responsive. You’re always able to reach him and it never takes him more than 5 minutes to respond. Great team!
Review by Tenskye Detillieux3 months ago
Overall, very easy process for remote online refinance process. Mortage banker was very patient and always available via txt, call or email. Answered all my questions. Online e-sig was easy. In home closer, to sign docs was friendy, efficient. Would look to use them again for re-fi in the future.
Review by Norida3 months ago
Mike was great to work with and very prompt and responsive to our calls
Review by Yonghun3 months ago
Very thorough and helpful. Felt my interests were placed above theirs!
Review by Lizy3 months ago
So Mike Rael, who handled our initial refinance, called us up from out of the blue and said rates were in our favor, and we could refinance again! He had promised us the first time that he would contact us again when the situation was right, and he keeps his word. It really was no closing costs. Again. And, when we experienced a glitch in the settlement payoffs, Mike jumped right on the situation and helped us figure everything out to our satisfaction. I look forward to our next refinance!
Review by Lnrzmtb3 months ago
Mike Real was my mortgage adviser. He was very professional and knowledgeable. Very helpful through the entire process. i would highly recommend Mike to others seeking mortgage options.
Thanks to Mike !!!
Review by Conxi3 months ago
Very trustworthy during a transaction like this. I will for sure use them again in the future.
Review by Infused Derrow3 months ago
Great company to work with. They made it easy to refinance our mortgage at the best rates. Thank you!
Review by Shivali3 months ago
Great Transaction - Smooth Process - Nonstop Communication - Very Professional. Brad was Great - Phally was Great - Big +++++
Review by Adeks3 months ago
Mike Real - this is the second time we have counted on Mike and he has come through with flying colors!! Thank you Mike and your team of course for your hard work, professionalism and courtesy.
Review by Abderrahim Derrow4 months ago
I havent refinanced in a very long time so last summer I decided I would see what my options are. I initiated refinance 2 times with a couple of the BIG companies. Both times I was extremely dissatisfied.
So I waited a few months and contacted Ryan at WesLend. Ryan and Lana were responsive to my questions and handled my loan with quickness and professionalism. I will recommend Ryan and Lana to anyone who I know is thinking of getting a mortgage. Thanks Ryan and Lana!
Review by Veleta4 months ago
Brad and Phally were very easy and accomadating to work with. My second time using WesLend, and would not balk to use again.