333.58 taken from 83 yr old aunt's bank account without authorization. spoke to customer service rep 10/9/13. was told I would receive affidavit via email for aunt to sign for refund. on 10/15/13 still had not received affidavit, called again, spoke with Anna, stated they had last letter on my email address wrong, would put me on hold while sending email. she recited my correct email address. After holding, she came back on and said email has been sent, should appear within 5 minutes. I am to download file, have aunt sign form and mail back to them. Should receive refund 5-7 business days.
Review by Aerely5 years ago
This company removed $322.14 from my checking account using a electronic check. This company had my address, routing and checking numbers. I did not authorize this co. to remove this money. I do not know anything about this company. I have two overdrafts from this. I had to close out my account.
Review by Bearlythere Sorokins5 years ago
Unautrozied bank withdrawl
Sent a check to my bank for $313.05 and I did not even know what or whom these people/company is and how they got my info for my checking, well thank god I caught it and they will not get a penny from me. I do have to pay 20.00 to stop this payment, but the heck!!! Said my check number was in the 3000 and I haven't been there for years, I'm in the 9000 plus.
Review by Zhivko Uwimana5 years ago
Stole money from my account
This company got ahold of my account numbers and took 327.00 out of my account. I have called everyday for 3 weeks and now they won't answer my calls. I talk to supposedly supervisors and they say they will call back and never do. 6 times this has happened. They told me I would get my refund in 12 to 14 working days. It's been 17. Now they won't talk to me!
Review by Hruthwik5 years ago
Scammed money out of my account
Money was taken out of my account and I never had anything to do with them. I requested my money and I get the run around from them .So I'm filing a police report and with the FTC. The bank is also filing a report. Please be aware their scam artist.
Review by Soumendranath5 years ago
Sent unathourized check through my bank account
Company sent a unauthorized check to my bank and it was paid. When I called the phone number it went straight to a refund department. No one would let me talk to a Supervisor of Customer Service, was told customer service was off that day. Was told they would refund the money by check. Demanded it be redeposited into acct. Was told that they were changing wiring information and could not process it that way.
Review by Inani5 years ago
Drafting my acct. without my permission
A checked was drafted on my checking acct. for 318.99 on 9/23/2013 without my permission. I have never even heard of this company. My bank charged me an NSF fee of 29.50. I have called several times and they tell me they will send me an email of an affidavit for me to fill out stating I did not authorize this and then they would send a refund check. Today is 10/1/2013 and I have not seen any email or refund! How did they get access to my checking acct.????!!!
Review by Autism Loktev5 years ago
This Socalled Company Took Money Out Of Our Account, Don't Know How They Got Our Account And Routing
Checked Or Bank Account Late Last Nite Everything Was Fine,Went To Pay A Bill Today And Was Informed Our Account Didn't Have Any Funds, Looked Up And This Company Had Made An Electronic Funds With Draw.I Had Never Heard Of This Company,And Don't Know How They Managed To Get Our Account #And Routing# But They Had The Name Of The Bank Wrong.I Hope They Get Stopped Before They Try To Screw Some One Else.
Review by JulieMarwood5 years ago
took money out of my account without permission
On October 3 2013 315.00 was taken out of my account. I called the 1855 number, I told them that I had insurance and did not understand why and who took this money! they sent me a letter to sign and now this is my 6th call to get my money. they keep saying that it will be in my account.
Review by Khalina Oleksiak5 years ago
Sent and got padi for ACH electronic check
USA health and wellness services Inc were able to submit an electronic ACH to my account and got paid $321.33. Don't know how they got my account information. Obviously never authorized the charge. Called them and John in the Phillipines answered the phone promised to refund money and overdraft charge. Not holding my breath. Filed an ACH dispute with bank. Waiting to see what happens.
Review by Junxi5 years ago
Telling different story every time i call
And need to pay back i should have my money by now i need it this company took $318.00 out of my checking account without my approval they had my old address three years back, called right away.filled out affidavit faxed back.called the said had received,that was on the Oct 7th. Got a call the 9th said had mailed.today they said not processed yet.they lied.
Review by Grelen5 years ago
Did not return my call after faxing letter
A deduction was made on my bank account for 312.10,, with a bogus check and check no. Contacted my bank they said they were not responsible because all the information on this check was correct. contacted these people and spoke with a person, they sent me an affidavit too fill out, I did then fax it right back too them. someone needs too investigate too see where these people are getting bank information from all individuals.
Review by HyunKi5 years ago
Took money from account without authorization
Took money from account without authorization. After several calls to their customer service and promises of refunding the money, we got nothing. All phone numbers are no longer active and the website has been taken down. They send a check to the bank without a signature, it jut was typed that signature not required, used a check number that was no where near what we have. SCAM!! We are now working with the bank the get the money back. It has been 5 weeks since they took the money. Beware! don't wait!! Contact you bank immediately, this company's bank is in Siagon!
Review by Luqmaan6 years ago
I want to know "EXACTLY" how you got my checking account information
I found out yesterday after I got a call saying my carpayment had bounced. I have never been late or had isf ever before I had my bank read me from the initial deposit to my account of $623 then there was a withdrawl of $317.80 to your company of wich I have never even heard of before. I did not sign up with you I have never written a check to you and I have never in any way given consent to you to take money out of my account. Now you have caused my car payment to bounce twice, and I am now being threatend with reposestion of my car
Review by Marcinos6 years ago
Unauthorized debit from checking
This company used my checking account to create a fake check and stole $319.22 from my account. I called the number and spoke to "Stella" or that's what American name she claimed for that phone call I would guess. I couldn't understand her due to her heavy foreign accent and she could hardly hear me due to the fact it sounded like she was taking my call in the middle of a rave. She claimed she was emailing me an affidavit, after I filled that out I would receive my refund. I never received the affidavit. I emailed a week later and received a response from "Brian" who was very apologetic for the misunderstanding "Brian" had attached the affidavit to the email. He instructed me to fill it out and I would receive my refund by check through mail within 6 business days. This has still yet to happen now almost 3 weeks later. I have contacted my bank however, I will never understand how they got access to my account and why I pay for theft protection if this stuff can happen. This is a lot of money and could devastate some families. I'm beyond disgusted
Review by Customerannya6 years ago
They took money outta my account without my permih
When I got my bank statement I had an electronic check that I did not authorize and called these people and they said they would send some type of affidavit to my e-mail for my refund Ha never happened. they still have 310.10 of my money I have never heard of these people.
Review by Qualiturn Ortholf6 years ago
Unauthorized check through bank
While checking my account on-line I found a check sent through on my account that was not authorized. When calling the phone number on the front of the check, it was answered by an automated machine. When I touched the number for customer service, I was asked to hold for a representative. Within 1 minute of holding, the line went dead. After calling several times, I had the same thing occur. When I looked on the back of the check there was another phone number, when I called the number it was answered by a male. After explaining my situation, he apologized, asked for my email address and telephone number, and stated he would send a report, I would receive a refund in 5-7 days via mail. He stated that he would send me an email stating the error and give me a tracking number to track the refund. I was never sent an email verifying my phone call, nor a tracking number. I reported it immediately to my bank, but when they called they were given the same information, talked with me stated they would be sending an email stating this was in error and send a tracking number, and I would receive a refund in 5-7 days via mail. For the 2nd time I received no email of confirming it was in error.
Review by Nyek Lenko6 years ago
Money taken from account illegally
Money was taken out of my account when I did not request this insurance. I did not sign up online as I don't have a computer nor do I know how to use one. This is a fraudulent case. Did not receive immediate resolution of this issue. Supposedly will check out.
Review by Anexia6 years ago
Taking money out of my account
Out of the blue, $310 was deducted from my checking account without permission. I had no contact with this company. They said it was a pharmacy card. I have insurance that covers pharmacy. The check was deposited in the bank of Saigon I tried to call them but they said there was nothing they could do.
Review by Yabais Gecsek6 years ago
ILLLEAGL WITHDRAWALS FROM CONSUMER CHECKING ACCTS
This vendor use my banking information and stole $319.63 dollars from my account. STAY AWAY...PROTECT YOUR CHECKING INFORMATION. not sure how they got my information but I am going to pursue a refund!!This vendor use my banking information and stole $319.63 dollars from my account. STAY AWAY...PROTECT YOUR CHECKING INFORMATION. not sure how they got my information but I am going to pursue a refund!!
Review by Mdyer6 years ago
Presented a check againts my account without permission
Somehow this company got a hold of my checking account information and submitted a check for $318. I called the number on the check and got someone with such a thick accent I could barely understand her. I refund affidavit was sent to my email, which I have to get notarized. They did not seem at all surprised that I am stating I did not authorize this and acted very willing to send the document. Will fax it to them tomorrow. and in the meantime will contact my bank when they open to dispute this check.
Review by Tchanturia Ferlejkow6 years ago
This co. removed 312 from my checking account using an old address! I did speak to someone and received a refund affidavit, which I emailed back to them. Told them I expected my refund within 5 to 7 days or I would file charges. My bank has been notified and will be again, if the refund is not here
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27943 Seco Canyon Rd #152