Offer was made all details mileage small issues given in telephone conversation offer agreed
Guy that turned up to collect it started going round the bike and knocked the price down by £700 off the agreed offer total waste of my time did not sell it to them in the end despite the original offer being upped for 3 days running only for them to knock it down again when coming to collect it
Review by LTLFCyouth3 months ago
Within a day of clicking the button they called to setup collection and the driver was here the next morning early. Unlike many companies, they have drivers all over the country so you do not have to wait for a lengthy cycle.
Good price quoted for my bike and of course will avoid lengthy postings of fleabay with the usual army of tyre kickers wasting your time.
What makes them excpetional is I had some issues with the first pickup and after, assumed they were like a lot of other companies in this space. They are not, I can assure you, their business owner Michael personally sorted things out first thing Monday morning and they picked my bike up today.
It's funny you dont know who you are really dealing with until there is a problem, you just have to take a risk. In this case I found the company really deliver exceptional service.
I would use them again for sure after this transaction. Fast, easy and great communication if there's an issue.
Review by RhP Seggerman4 months ago
Easy to upload your details and you get a quote for your bike. Wait a couple of days and a more generous offer is forthcoming. Pick up arrangement at a time convenient to you. All good until the pick up when a lowball offer is made taking 10-15% off the agreed price despite the bike being in the condition specified. Take your choice of walking away or accepting the unexpected counter offer. It leaves a bad taste, but at least the payment is prompt. So be warned! Take 10-15% off the offer price to get to the real cash price.
Review by WendyR5 months ago
Offered me £90 for a moped I got £700 selling privately. Kept sending me e-mails and calling for months afterwards, even after I told them it was sold and I wasn't interested.
Review by Ecurbs5 months ago
Very nice people, fast and useful.
Review by Luxmy Bolanca8 months ago
Called up on Saturday following the online valuation form and spoke to Rachael who was lovely I might add. Went through questions and was asked to provide some photos, which we did happily on the same day via Whatsapp as requested.
I wrote an email to Rachael just after asking for confirmation on the receipt of the photos but did not get a reply. I sent another email on Monday asking for an update on where we are up to with the valuation, again, no response.
I called around 2pm Monday and spoke to someone else, a guy, who said one of their buyers was off currently and they would try and get my request looked at in the next hour and i was to expect a call back. 3:30pm, still nothing, called again and caught Rachael, I explained we have received a lot of private interest around the sale as well and I need their offer through as promised if they still wanted to buy it. Rachael said that she would mark it as urgent and assured me that they still definitely want to go ahead with the sale.
It's now midday on Tuesday and I've not had a phone call or email to give me any updates. If this is what the communication/treatment for customers who accept offers is like then I can promise you I will be taking our business elsewhere!
Not a happy person at all.
Review by Rosse9 months ago
Paddy from webuyanybike.com
Very helpful and awesome service cheers paddy
Review by Zagi1 year ago
Excellent service,i turned down first offer accepted the second. Ben who collected my bike was very professional,a pleasure to do business with. Cheers
Review by Klisman Morfopoulos1 year ago
Excellent experience from Webuyanybike. Pickup driver Hayden friendly fair and efficient, funds tranferred in minutes. Without doubt would use their service again.
Review by Theres1 year ago
Best price for my bike, great communications, friendly staff.
Review by Zulifred1 year ago
The whole process was very straight forward and painless. Chris, who collected my bike was professional and a pleasure to meet.
Review by Javarius1 year ago
Just had bike collected. Very pleasant guy, Ant. Arrived on time, checked bike over, test ride, no quibbles, money in bank. Yes, the price was not the highest, but I bought the bike 3.5 weeks ago, rode it to Switzerland, sold it and the difference was less than the cost of hiring a bike. Full marks.
Review by Sousxie1 year ago
They made me an offer for my Hyosung GV650, and once I accepted it, they arranged a pick up date for the following week.
The person collecting the bike (Matt) kept me in the loop the whole time and was quite punctual on collecting.
Great service from the team at Webuyanybike.
Review by Sainth Schleswick1 year ago
The value online was vastly undervalued.
Followed up with a call (I missed) a text and an email.
First email said I had 24 hours to accepts the offer, then email saying I had 4 days to accept my offer.
The offer still being lower than the PX value.
Wouldn't bother again as appears to be no way to negotiate?
Review by Son1 year ago
Hassle free and friendly service. Kept me informed throughout the process. Graham the collection driver was very friendly and efficient.
Review by Atuhaire1 year ago
Good service thank you Andy
Review by Stannic1 year ago
Straight forward transaction, friendly and communicative staff
Review by Kippra1 year ago
Really good and Patient, kept me up to date with everything going on.
Yes you won't get the same price as you would selling private, but worth that and not bad when taking into account this has been hassle free.
Eric the pick up man was really professional, friendly and answered any questions. Happy I was advised of these people and well worth looking into.
Review by Bredhurst1 year ago
Just a small glitch with closing the finance due to problem at your end but otherwise good.
Review by Bafford1 year ago
Good guys to deal with. Very straight forward to deal with from 1st contact to collection. Driver Andy really friendly and easy to deal with
Review by Musti Cripsey1 year ago
I emailed we buy any bike got a response from them then because it was to low I didn’t take any notice
A few days later they called me and they upped the quote to basically what it’s worth and also put it up again as I recently put a full stand on my bike
Anyway all in all very easy to deal with very professional I would use again
Review by Manalapan1 year ago
No hassle process, bike was collected 48 hours after I accepted the offer. Would happily use again.
Review by Losioki1 year ago
Easy to use this service. Really friendly and gave me a fair price for my bike. Collection of the bike was on time and the transfer of funds immediate. Would definitely use them again
Review by GwynnMVP1 year ago
Ive been dealing with this company since last year, the offer received wasn't great. waited until the spring this year got a better offer and accepted. The collection of my vehicle by Eric was great, no quibble very polite and a fast transaction.
Review by Byungjoon1 year ago
The bike was priced and picked up all within a few days, staff were persistent but always polite and there was no pressure to move the bike an inch until the money was in the bank, all in all a pleasurable experience.