Incorrect Item sent. Cheaper item substituted. No offer to refund difference. Previous returns a mess and took ages (nearly two weeks to return my money) so kept the inferior item this time. Will never purchase from here again!
Review by Dechtman1 week ago
The product I received was in a Ok condition, My expectation was to get all accessories but only got the mobile and charger ( the phone was graded B in the site). I got the Blue one but during placing order I have selected pink, it was not a matter of greater concern to me. The part which I am missing most is the purchase document of previous owner ( the mobile serial number is also not mentioned in any documents provided by CEX). However, I am satisfied with the product. Thanks CEX
Review by Narinedatt Densumbe1 week ago
Fast delivery. Item as described.
Review by Lerakt1 week ago
Parcel came on within a few days. Easy to order
Review by Saeil1 week ago
Good experience selling my phones found staff easy to talk too. Thay contacted me as soon as they had results after checking phones. Thay gave me a good price.
Review by ZaiO1 week ago
Very good service arrived quickly and packed very well would recommend
Review by Danaji1 week ago
Goods were as described and arrived on time
Review by Waragu1 week ago
Could not fault the service came on time items as described no scratch's or broken cases thank you so much
Review by Cindria1 week ago
Really happy about the arcade stick, arrived very quickly. The razer panthera evo is one of the best chooces for a fighting game.
Review by Javipuff1 week ago
Dispatch and delivery were quick
The item was as described
Review by VTheme1 week ago
The staff were fantastic and patient I always use cex regularly and very rarely don’t go in without buying something as the prices are very reasonable and the cash went into my account in good time. Andrew pitcher
Review by Qiyaam1 week ago
I buy a lot from CEX with mixed results. Generally it's very good, particularly buying in store.
Online purchases are on the other hand a risky business.
Although I've stressed the importance of checking & testing equipment both when traded in & prior to dispatch to CEX in the past, this stilk isn't happening in some stores.
I recently received a delicate piece of equipment that had no batteries, which would have been needed to test & included initially because they are not available in 99.99% of shops.
Frustratingly after buying the all important batteries, it turns out the item is not only faulty but missing key accessories. This item couldn't be mounted due to the camera support bracket being bent beyond repair.
I'm taking it back along with the accessory I bought to accompany it as it's of no use without the other.
No more in stock so I can't even get a replacement.
Total disappointment and I feel let down by the store who supplied it.
Review by Agyamarky1 week ago
Delivery could of been a little quicker but still worth a 5 star review all good 👍🏻
Review by Cuffari Golchha1 week ago
Staff were very helpful, got a great price on credit for my games and the credit was easy to use too, will definitely use them again.
Review by Dozenne Munioz1 week ago
went in to sell my phone, excellence customer service, excellence price for it, and really quick funds going into my bank.
i would certainly recommend CeX/WeBuy to everyone.
Review by Ismaray Derrow1 week ago
Items received in good time and in very good condition
Review by Madhuphani Zordan1 week ago
Bought a game and some films with a voucher i had and recieved them within a couple of days of being sent out and in excellent condition.Would shop again.
Review by Charlio1 week ago
Amazing product until now
Review by PeterWhittemore Boose1 week ago
I love CeX/WeBuy. Buying used phones is not only cheaper but better for the environment. The phone arrived really quickly and it was as advertised.
I go into the CeX shop as well and the staff are always great.
Review by Anifani1 week ago
Great help from woking shop for the voucher . Laptop works fine and the reason why i chosed CeX is for online warranty. Good experience with this shop
Review by Rihema1 week ago
Very easy transaction. As ever, the staff in Swindon branch are all very helpful and pleasant. Thanks
Review by Anishaa2 weeks ago
I’ve visited two different CeX stores and purchased from the app/website on a couple of occasions, and I’m extremely pleased overall with the service.
Staff in the shops are friendly and efficient - I’ve never been kept waiting long, even during busy times.
As for the website and app, I’m really impressed with how easy it is to use. Shipping on both occasions was quick and my items were packaged safely. Special delivery was provided on an expensive item, which I was pleased about.
Lastly, I’ve always been really pleased with the trade-in prices and the option to choose between vouchers & money. It definitely beats selling things on ebay for around the same price and then having to pay ebay/paypal fees on top!
Review by Majorca Serba2 weeks ago
Quick valuation of mine and my partner's old phones, and swift payment.
Review by Tiersha Strutynski2 weeks ago
I live in an isolated area, I had no problems with the delivery.
Review by Rishabh Weslake2 weeks ago
Fab product in great condition, quick delivery, definitely recommend