I will never us We Move U again. Unprofessional, uncaring company. There dispatcher Daisy is rude, and lies. Steve great salesman but his company is terrible. This was my first move with a company so I had concerns. This company hardly gives you direct answers, you get two different phone calls and wonder who is telling the truth. Example the day of pick up the wanted to come early. 3 hours earlier than the time they told me. When I told them I wasn't available at the time, Daisy told me then I would have to wait until the following week. I explained to her that is unacceptable because I was leaving the next day driving from NY to Las Vegas. Daisy threatned me with a cancellation fee, the nerve. After going back and forth she finally said the drivers will be there tonight. Steve called me later telling me the drivers will now not be there until the next day. After pickup I called to set up a date of arrival. Did not hear from Daisy until the next week to inform me my stuff had not left NY yet.I waited another week still did not hear from them .Finally got a hold of Steve a week and a half later and he told me my stuff was in route the truck broke down. I wanted to clarify this so I could know when to be available but the company including Steve now did not return any of my calls.
Review by DocCalus2 years ago
The three men were very professional and careful. They had a good sense of humour and were punctual, professional and diligent. I highly recommend them!!
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