I found way.com and thought it was wonderful that we could stay at the hotel and leave our vehicle right next to it. (according to way.com web site) The stay, park and fly, for two weeks, while we travel, would be so convenient. (way.com only handles the parking)
I called the hotel to make reservations for our room and just happened to mention the parking. They said they do not use a third party for any of their parking lots. "If it's not booked through the hotel you will not be parking here". WT.....where the hell was I going to park? The whole idea of it was for convenience only. What a "SCAM".
How do these companies keep from being shut down? Thank you for all of your reviews.....so helpful. I'm so fortunate I did not book with this so-called company.
Review by Laundy1 month ago
First time I used way.com, everything went smooth. Unfortunately, my second experience was terrible.
I booked airport parking at Roadway Inn in revere, MA through them. They listed complimentary shuttle to airport. Front page did not mention that the shuttle does not run between 12am and 4AM, apparently you need to click through to the second page to find that out. So when we got to the hotel at 2:30AM, we had to take a taxi to the airport ($16). On our way back it was even worse. We landed at 6:30 in the morning and called for 7AM shuttle. We were told that the shuttle will be leaving soon. We called several times since and every time we were lied to , "shuttle is on the way", "it is a heavy traffic " (yes, 7AM on saturday morning?, "shuttle is picking up other passengers". After an hour waiting, we took an Uber ($15). When we pulled to the hotel, she shuttle was just leaving, 8AM. So the 7AM shuttle never left....Way.com was no help after that at all. Last time I'm dealing with them.
Review by Xib2 months ago
Terrible experience, turned up at the airport parking to be told” sorry we are turning away all people who booked with way” had to find parking before the plane left it cost me twice as much as it was last minute. Way customer service was appalling “ it’s not our problem it’s the parking company didn’t you read the small print” even had to fight to get my refund. Be really careful with this company
Review by Mrpaul Sumaribus2 months ago
This is not an honest company. When I arrived at the airport hotel parking lot I had booked online for $53, the lot refused me, telling me that they no longer work with Way.com. Running out of time before my flight, I quickly booked another place on Way and drove 5 miles to get there. They refused me too, telling me they also no longer work with Way. Apparently Way is selling parking spots they don't actually have access to and they're working very poorly with the vendor lots that they lease spots from. I finally found a place that accepted a Way reservation for $98. I barely made my flight, but contacted Way later, expecting them to honor the price they had originally sold me. They refused. They're operating a classic bait & switch scam, offering spaces they don't have at prices they refuse to honor. I hope there's a class action lawsuit against this company some day. Avoid these guys!
Review by Hongliu2 months ago
Fast and eaay
Review by Merridyth Oshana2 months ago
So far so good
Review by Boards Edgerley2 months ago
Parked at this dump before I guy that picks you up doesn’t care about the customers as he will leave you at the airport for hours and then show up with 12 customers in the 10 passenger van. If you don’t get in you will be there another hour and he is rude
Review by Mahua2 months ago
Quick and easy.
Review by Octawie Maccoy2 months ago
Easy to use and convenient
Review by Sanella2 months ago
Check out was easy.
Review by Maxthetics2 months ago
quick and easy
Review by TonyD2 months ago
Check out and site use was Easy peazy!
Review by Kiolany2 months ago
Super fast! No hassle.
Review by Susancrawford2 months ago
Review by MsElsie2 months ago
quick and fast
Review by Lacia2 months ago
Nice and easy
Review by Bronwynn Bulldis2 months ago
great, easy process
Review by Ceejbomb Zivoin2 months ago
Works as intended, so its perfect
Review by Yairoby2 months ago
In one window, the price was 56.00. At checkout, it increased to 70.00. It should be the same in both windows.
Review by Rory2 months ago
Easy check out. One thing confusing me, the website says $3.50 per day. But the rate I really got was $5.00 per day. Why it's higher???
Review by Kennieshia Derrow2 months ago
It was easy to book a parking space. I've never used this company before so I'm looking forward to seeing what type of customer service they have when they shuttle us to the airport.
Review by Torie Birbari2 months ago
Very friendly staff, good hotel and restaurant.
Review by Banas Lahorgue2 months ago
Review by Pumpestationen Ferenc2 months ago
great checkout!! hoping for a safe park....
Review by Rudolf2 months ago
Very Quick & Easy. Saved a ton by going through Way.com to make my reservation