The maintenance is poor (lockerrooms are filthy) and you have to be lucky to find helpful staff. They are mostly young kids and with no training on simpathy.
The price is way too inflated for the service it provides. The 50m pool is rented out for swimming groups with absolutely no disclaimer to the members, they just will occupy the whole pool. The spa is fairly weak and the monthly fee for it is double the price than for the fitness+pool. The fitness machines are faulty and the fitness area, especially the lockerrooms, is quite small.
During rush hours this room is always overcrowded and the various fitness lessons take all the space, appart from the machines, where people are running and jumping around the already small room.
The administration takes always a couple of days to answer emails and always tries to run from responsibilities like if it was a hot potato. I enjoyed my time there for one year but every week or so I would face a problem that noone there was happy to solve.
Water&Wellness is rated 1.0 based on
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