I have totally bought three watches from Jomashop for myself and the latest one is Tissot T1166171604700. Evan if there is no any guarantee for watches, I still like to shop on the Jomashop.com, just keep the item is a real thing from brand and good price, why not.
If I want to buy a new watch, I still shop on the Jomashop.com as my first choice.
Review by Neeme Mayfieldkolb2 years ago
My Ulysse nardin watch, i did receive, however they removed my comment on their website, also the strap broke during my holiday and after sending them a text never received any feedback. Also the watch doesn`t charge normally. Sometimes it just stops running even when i were it. Mostly the fact they don`t even respond to complains would be a reason never to do business again with them.
Review by Chruti2 years ago
Fantastic Company to deal with. Eric Glass is the best sales rep ever. He made the sale not only stress free but fun. He helped me with my decision on the watch without pressure or speaking like a salesman (which i appreciate) You all have made a long term customer and friend.
Review by HarryN Khadam2 years ago
Terrible customer service. Bought a Rolex President and was sent a number of photos by the sales guy there, it looks like there was a small dent on the back and a small dent on the bracelet but I was assured that it was 100% the lighting, turned out when it arrived it wasn't the case. It was dented in both places. To try and make up for the incident he promised he would send me a Rolex President box, which took almost 4 months of constant pestering and reminding to be sent to me. Once it arrived customs held the box because the value of it was marked as a high value and once I contacted the sales guy I was told it's not his problem and that I need to pay for the customs charges. I was also told to handle it myself as he isn't going to call up customs of FedEx to sort stuff out. All I can say is be weary of the images and also the after sales, they are great till they take your money, after that ur a cockroach.
Review by Heyleen2 years ago
Bought a used Omega Chronoscope at WatchuWant. From start of inquiry to watch arrival, the process was flawless. Dealt with Peter. He replied within a couple of hours to inquires even at night when I'm in the Pacific NW and he's in Florida. Pricing was a little bit higher than other potential sales sites (eBay, Chrono24, etc) but the service and comfort levels of dealing with a reputable sales site is worth a slight premium in my mind. Plus, it wasn't much different in the end as Peter worked with me on shipping and using a CC. Watch arrived overnight and packaged professionally. And watch was exactly as described. Even the time was set to my time zone. I would not hesitate to buy another watch from WatchuWant. No worries on authenticity or being treated professionally. Good sales channel.
Review by Fapka Levings2 years ago
This is a good company to do business with . The watch I bought was exactly as advertised and at a very good price. The watches I traded in , I got a fair price for. Peter Bell is who I dealt with and I look forward to my next transaction with him.
Review by RomanCustomer2 years ago
Customer service was prompt, and friendly enough. I was called just a day after I submitted my information. They are sales people overall, so you will feel that salesperson attitude coming from their speech, but not too much. Overall a nice experience, and that is where the 3 stars come from.
I recently tried to sell a few watches to them, modern luxury time pieces, like new in box. Look, I understand that there is overhead to be paid, profit margins, ect, but man I was low balled. I knew for a fact my most depreciated time piece was worth at least $2000, and my most valuable one worth $2600.
I was offered $1000 a piece. Incredibly, a local pawn shop offered me $1500 for my most devalued watch. I declined politely and the tone became predictably icy and our dealings were abruptly ended.
I should go on to mention that with a little bit of work I was able to sell online to private parties for the full value of my time pieces. I should also mention that their used inventory is priced near or at what new time pieces cost online. If you're looking to unload very quickly, no hassle, then these are the guys for you. Just know you will be getting poor value for your watches.
Review by Intelledox3 years ago
Very good communication with watchuwant. (Mr.Chanti) The watch is shipped quickly and was well received packed. I highly recommend the company. Thank you only know about.
Review by Belindo3 years ago
Fast shipping even it was to Tokyo. And the watch is in very good condition.
Review by Temika Derrow3 years ago
Customer service is this man's forte. I was one helluva picky customer and this man went all the way to make my experience flawless. Although things could have worked out better, I have never met a man more committed to making the best of my customer experience. All in all, Watchuwant is an authentic and excellent merchant. I will not hesitate to deal with them again if an opportunity arises. If you have a choice, ask for Tom!
Review by Guinex3 years ago
The watch I purchased was an extremely awesome piece it was perfect better than described. My experiences with Chris and his staff Watch U Want have always been exceptional in value and customer service.
Thanks again for the great watch
Review by Prasada3 years ago
I bought from this seller gold watch Tag Heuer. I received everything in perfect condition, exactly as it was described! My recommendations!
Review by Guadis3 years ago
I warmly recommend Watch U Want and Michael for a perfect service, great friendly interaction and professional follow-up until the watch was safely delivered to me. Purchasing a high end JLC Tourbillon watch over internet can be stressful but the service and professional attitude of Watch U want and Michael can be fully trusted. I will buy again from them without any hesitation.... Thanks Michael!
Review by USfreeman3 years ago
Great communication, Fair pricing and fast shipping.
I would recommend this site
Review by RoseRogers3 years ago
The team behind Watchuwant are doing it right, agin again and again.
Review by Pronie3 years ago
Not forthright with their intentions with a purchase which I desired to sell on a consignment basis and the valuation of the watch
Review by Karioca3 years ago
The beautiful Tutima that I purchased was packaged as new with hang tag, crystal protector, inner and outer boxes. The watch arrived the next day. The price was so good, that I still don't believe it. Happy! Happy! Happy!
Review by Vilinskas Lilley3 years ago
Good and trusted. I bought an watch from this seller and everything ok.
Review by Eimear3 years ago
Chris took care of me and could not have been more Professional and Helpful.
In addition, the Watch I purchased was completely Overhauled by their Watchmaker,(as all of the Watches they sell are), so I bought a Timepiece that was as good as New and is keeping Perfect Time months after I bought it!
I give Watch U Want my Highest Recommendation!
Review by CustomerPiotr3 years ago
I worked with Elliot, I purchased a pre-owned IWC from watches u want. The transaction was smooth. The watch was as described, looks brand new.
I would do business with them again.
Review by CustomerLetham3 years ago
Bought a Bell and Ross watch from them. The watch jumped up a minute when you started and stopped the chrono. I returned the watch and they gave me a full refund with NO dog and pony show. Was a pleasure to deal with them I will definitely be back. You can shop with confidence with these guys
Review by Lie3 years ago
I have purchased and sold with this company.They seem fair and I have had no issue with them .
Review by Sitaripar3 years ago
As a second time buyer from Watchuwant.com, I've had nothing but great experiences. I purchased a Panerai and a Rolex from them and both watches were in nearly perfect condition. They always are fair on the pricing and you can't beat the overnight shipping.
I will always check with watchuwant.com when I'm in the market for a new high end watch.
Review by Woitzik Fortt3 years ago
I would recommend this company to anyone.
Review by Rugamba Pastera3 years ago
I was a pleasure doing business with you company
The watch is as described.
I am very happy with the product and you service
I highly recommend you service and products