This is the second time i have used MTS. Their service, communication, their entire staff is over the top. They repaired my Citizen and my Certina watch, replacing crystal, adding extra links to the band. I even asked if they could paint the second had on both watches red. Not only did they paint them red you would have thought that they were done at the factory. Both watches came out beautiful!!!! . Nice to see a company have pride in the work they do and it shows!!!
Thanks again for the fantastic work
Review by Lopez Dring5 years ago
i'm new here and i love michael kors.
Review by MSerrano Grusnick6 years ago
Tom, from customer service department was the best representative. Although it takes more than 3 months to get my spare parts ship to Puerto Rico, he was in contact with me to let me know the status of the order. It was really hard try to et those parts from the factory in Switzerland, and he help me with the process.
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