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Review by Katie2 years ago
Having spent over £5000 with them, with another watch planned for next year, I am incredibly disappointed and disgusted with the level of after service - or lack thereof!
I have a Cartier under 18 months old, which ALREADY needs a replacement battery, and despite several E-Mails, and generic acknowledgements, I have yet to receive a proper response.
Poor, poor, poor, and we will certainly be buying the next watch elsewhere.
Be warned, if you need assistance following your purchase, it will be sadly lacking!
Review by Josh B2 years ago
Do not use this company!!!!!!
This is the worst company I have ever dealt with in the history of time. When you initially make contact they are great as they are wanting to secure a sale and promise you the world! After that they go radio silent as they do not care about your business - at all. Firstly they listed my price at a lower amount than we agreed as they clearly thought it would get them a quicker sale, they then didn’t reply to emails in quick time at all and it took me calling them multiple times to get them to re list it for the agreed price. The watch got “sold” then “unsold” multiple times however during this process they did not reply to many emails about confirming payment details and it took an angry email to get any sort of response. Still now - I have send three emails and am awaiting reply. Do not use this company as they are just money grabbers and do not care about you at all, they deceive you to use there services and when you try to leave through there terrible service they then aggressively tell you how you are bound by a contract that will cost you the client a lot of money to get out off. When your watch finally gets the process of being sold they then tell you they might deduct from your total things like discount vouchers to clients in order to get the sale through which they never ever mention at the start. Avoid this company like the plague, they should be ashamed of them selves!!! You will not come out with the money they “promise” you at the start and the service will be awful.
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