Purchased beds from Warren Evans just before they decided to close down, but they didn't tell their customers, I'm now fighting with my bank to get my money back, can't use 5years guarantee I was promised by Warren Evans, it was deceitful not to tell customers they were closing down, I would have shopped elsewhere, the reason I purchased mattresses was because of the 5year guarantee, good reviews, now not very impressed with a company who took my money in a very dishonest way. Warren Evans are now going to trade again this year, but Duff&Phelps say that the previous Warren Evans was a different company to the new Warren Evans but its the same director who owned both companies, the old and the new, this is dishonest.
Review by Zapetruu1 year ago
It's not possible to return a bedframe you decide you do not like. Warren Evans can and will keep hundreds of pounds of your money.
Read the small print or, better still, shop elsewhere.
Review by Jerniqua Ankarstad1 year ago
Really inpressed. The drawer on our bed broke after having it a couple of years and Warren Evans came out to fix it quickly, hassle free and efficiently. Great service!
Review by JoMiLo1 year ago
When you want to buy something in the store staff i really help full and pleased to serve you but when it comes to the warranty they not so great...
I've spend over £3000 in one of the showrooms based in Enfield. One of the things i bought from them was a bad that including mattress cost around £2500 when just under one year from the moment of my purchase paint start pealing off the bad i rang the store and they gave me plenty of excuses and explanations what could have happen and the only thing that i was offered was a can of paint that i was told to pick up from store and paint the bad frame myself really disappointing
Review by Missrachel1 year ago
Good service and all staff are supported very well.
Review by Simbi Baiden1 year ago
Amazing bed and mattress. Fantastic quality and great customer service in the store. Delivery drivers were great also put the bed together up in my first floor flat no problem and called to confirm time before arriving. Love my Warren Evans bed!
Review by MarkAnthony1 year ago
Prompt, effiecent online service and delivery staff courteous and helpful. Purchases asssembled quickly on site.
Review by Juannetta Golaszewski1 year ago
This is our second bed from Warren Evans and both beds have been absolutely fantastic. Great quality and people always comment on how nice they are. The service we received from WE is also excellent from the people in the showroom to the men that assembled the bed for us, all are professional, helpful, personable and considerate of our needs/wants. If we ever need to buy another bed it will definitely be from Warren Evans, I thoroughly recommend.
Review by SaaidElhadad1 year ago
Beautiful bed, arrived and put together well by delivery company and is great quality.
Would definitely recommend anyone to them.
Review by Aseelah Obrubic1 year ago
We have been buying various beds and mattresses from Warren Evans for over 20 years and have never been disappointed. The beds are excellently crafted and lasted seemingly forever - as a matter of fact we only changed them because we wanted a different style or size. All of the mattresses are extremely comfortable, whatever your preference. The showrooms are a well set up and a joy to visit, staff are friendly and knowledgeable. Highly recommended.
Review by Eleriin1 year ago
Wonderful mattress very pleased with it extremely comfortable and great nights sleep the chaps that installed it were very professional and friendly
Review by Evando Irvani1 year ago
Super service great bed
Review by Moumin1 year ago
Review by Jamald1 year ago
Went to the at Albans store. Help given when needed and no pushy sales pitch. Result. Bought one of the 'floating' beds. Great delivery and bed assembled within 15mins. I have a really bad back and the bed I bought from them is HEAVEN so went back to buy one for my 80 Mum. Yet to try it out on her. Looks great though.
Review by CoffeyBean1 year ago
The service on the shop was 110% and delivery service was excellent... the men went way over expectations and I would highly recommend the beds and service.
Review by SaiLeungLai1 year ago
Great bed, price, customer service and delivery. Really hope they get out if administration and delivering beds again soon. We were lucky to get ours delivered before this happened.
Review by Hifza1 year ago
Everything was so easy and satisfying about our experience: super friendly staff in the shop, great service on the phone, good coordination on the delivery, assembly team were quick and the final product is very nice. Only suggestion is that varnish could be used on the inside of the under-bed drawers, too.
Review by Ikollection1 year ago
We had brilliant service from start to finish. Placing the order was straightforward and simple. Kat and team at Croydon were brilliant when we needed to change our delivery date because of a home emergency. The delivery guys were friendly, efficient and professional. Highly recommend Warren Evans in Croydon.
Review by Menzel1 year ago
Sales experience was great, friendly, professional advice, not pushy.
Delivery guys came on a rainy day so would have been better if they had put something over their shoes to build the bed and chest of drawers to avoid dirt on the stairs and bedroom floor. But they were on time, super quick and friendly.
Love my furniture and sleep perfectly on the new mattress
Review by ANorth Wennesjö1 year ago
Very good service I would highly recommend this company .
Review by Kellena1 year ago
Superb - I would highly recommend this company! The quality of the bed is beautiful. How beds used to be made! Thrilled I purchased from Warren Evans
Review by Dathan Molthen1 year ago
Great service when we came to the showroom to look for a mattress. The purchase and delivery was easy , friendly and good.
However, When I went back into the shop to order a feather pillow at £16 in the sale - I was told none was in stock but I could still have one when they come in at sale price and that an assistant would phone me and take payment over the phone. - I have heard nothing :-(
Review by Kwane Dieguno1 year ago
Excellent quality of the bed and very professional delivery and fitting service.
Review by Nastaya1 year ago
After looking at all the popular bed sellers, we decided to purchase a super king wooden bed and a memory foam mattress that we love! Although we were looking for a king size bed, we got a really good quote for a super king one and we went for it. We opted for the warren Evans memory foam mattress as it was considerably cheaper than the Tempur and we love it! It’s a new sleeping experience! Excellent service and free installation was an added bonus! I highly recommend them to my friends.
Review by Leyia Stoleru1 year ago
Incredibly efficient service from start to finish and a brilliant product. Would definitely buy from them again.