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Review by Danielle10 months ago
I agree, I wish I could give multiple negative stars...
Unfortunately, I have still not received any follow up with a claim for a broken phone I submitted a claim for in August. I’m extremely frustrated that I paid over $800 for a phone and opted to pay for the warranty service to protect this phone and as soon as this unforeseen service was needed, NO ONE has reached out to me to get this repaired!
Re: [Warranty Life] Re: Repair, I have submitted request since early August, no response - TICKET # (#87788)
I have called 888-927-7269, repeated VMs left, no returned calls, countless emails to [email protected], without follow up for repair.
I really need someone to help me get this resolved!
Review by Brian De Los Santos1 year ago
I wish I could give ZERO stars. This company is the worst I've dealt with when it comes to warranty repairs. They don't offer any suggestions on where to get your product repaired. And they expect the consumer to pay for the repair then they will supposedly reimburse you. I've never had to deal with this when deaping with other warranty companies. So unless you buy this warranty for a cell phone be ready to pretty much do most of the work yourself. I purchased an electric mini-motocycle and have had to contact the manufacturer myself for troubleshooting tips and had the part shipped to me and I will have to install it myself, even though I had this warranty. I cannot put into words how frustrated, disappointed, and annoyed I am with WARRANTY LIFE. If you buy a product from a distribution company and all they offer is Warranty Life please do yourself a favor and DON'T BUY IT. Better off looking for a 3rd party warranty or just going on and buying what you'll need to troubleshoot and repair electric devices like I'm having too.
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