I received my order today. I'm very disappointed. I normally take a 1X and sometimes depending on the clothes a 2X.
I ordered a 4X to ensure that it would fix even if it was big.
The coat will not even go over my arms. It looks like a large not a 4X.
This is the reply I got
If the product are small, they can be replaced.we are willing to re-mail you a suitable size, you only need to pay us $19 postage,
Never will order from outtend again. What a scam.
Review by Lucylou2 months ago
This should have not got 1 star. I am with all the other reviews which I wish I had read. Returned and still waiting for my money back. Rubbish quality far too small. Have got no replies to my emails. It was returned to the address in Kingsgrove NSW 2208 which was on the original
Review by Zyline6 months ago
This is not good to buy jacket. they Are ugly... I wouldn't not recommend you to buy it..
Review by Bafford Bekdik7 months ago
Wish I had seen this review before I bought this jacket. It is a piece of trash. I bought the XL size and it was too small for my granddaughter who wears a size too. Since I couldn’t find anyone who could fit into it I gave it to Goodwill. The fabric is awful. It is the cheapest looking fabric I have ever seen. Just wish I could’ve seen these reviews before I bought it.
Review by AstraZeneca7 months ago
This is a scam and jacket is not at all what is advertised. Difficult to contact the company for a refund. Do NOT BUY
Review by Define9 months ago
THIS IS A SCAM
The jacket was not a new, ugly,and it had a smell like old clothing
PLEASE DO NOT PURCHASE ANYTHING FROM THIS COMPANY
even if they gave it away still not worth it
Review by Elviera10 months ago
I ordered over a month ago no coat and after several emails I feel I'm getting the run around got a response that there would be a delay. When? Next Christmas? Come on now if you can meet supply and demand don't advertise. Or is this a scam?
Review by Hogannn10 months ago
I received my jacket today. And, laughed out loud at how I had fallen for their false marketing and great photos on the website. What a lesson in online shopping.
This jacket has NO exterior shell. This jacket has NO synthetic down insulation. It is a simple cotton jacket suitable for summer evenings around the campfire. Also, the faux fur is hilarious! It is nothing like the photo. It looks like a little kids bear hat fur.
Anyway.....Please do not buy. I'm highly disturbed that I purchased this off of Instagram, and they can operate like this without a care in the world.
ZERO STARS !!!!!!!!
( They also added $35 to my credit card without notification!! )
Review by Zarabeth10 months ago
Complete scam, got the jacket 2 weeks after ordering, nothing like on the picture, smells chemical, payed $74 for a piece of floor cloth, disgusting thing. Asked for my money back and was told if I'll send it back and send the pictures of postage, will get refund, well spend another €22 for postage to China and send all the pictures, still writing to them 3 months now since November, just to be told once a week that money will be back to my account in 7-10 working days , 3 months now. DO NOT BUY!!!!!!!
Review by CodeJenny11 months ago
I bought this parka in October after seeing a great ad on facebook. I did not have experience with companies in China according to sizes...I bought the largest that size was an XXL. Should fit me despite they didn't show larger sizes until after I'd already bought the XXL. I wrote them many times ordering a larger size, all they did is made larger sizes show on their site. I received the Parka, it was not fit for winter, but shabbily made yet cute, in a color pink. I wrote back it was comparable to a size 12 or smaller, did not fit me, and the sleeves were two inches too short by the wrists. They only offered other choices of clothing. Now why would I when I know they're dishonest about the sizes. Would not offer be a refund. Angry...I gave the parka to a little skinny 10 year old as an expensive gift. Later still writing to the company, they finally offered me a refund if I send the coat to a New York address...Well, that was a little too late. They'd already made me angry...I thought that was a final decision. I still want my refund because they were not working with me...they need to lose, not me...Beware, unless you are Chinese, Japanese, and thin...don't buy from this Company. I still need my refund please...I have photos to prove how it fit me and the little girl who I gifted it to...
Review by Swailes1 year ago
Horrible customer service, overpriced garbage they call a jacket and worst of all they say that it takes 1-2 weeks for delivery and to contact them if the tracking info hasn't been updated but what's their response "it's coming", I emailed them 3-4 times and each time I got the same response "the info has been updated and it's on the way" when in fact the tracking info hasn't been updated in a month and I had been waiting a month and a half since it shipped. Don't waste your money on this garbage, spend a little more and get a product that's worth it's money, because this is definitely not it.
Review by Evaa1 year ago
Ordered the warm parka jacket-ugly and totally different than advertised jacket. Ordered a size XL and it might be a size small if that. Not going to return it-not worth it! Do not buy this jacket!
Review by Rebee1 year ago
Jacket is ugly. Cost me $16 to return. They received it back in March and still have not refunded my money, despite a letter from my attorney. Dishonest, non-responsive company. I want my money back now!
Review by TaCarr Satnarine1 year ago
Cannot recommend to buy these coats, it took 6 weeks in delivery, the quality is poor (eg the stitches were showing on some parts, with a white thread on the brown fake fur) and the measurements are wrong ( I bought size L but eg arm length was siza S). Not worth for $60
Review by Yskandar1 year ago
Like the above review i been trying to return my Jacket i ordered it the middle of January and just got last week. The jacket is not like the one they advertise on Instagram where i saw it and place my order from. I have been sending email to see how i could get my money back because of course the item came without an invoice nor a receipt. This company is just worried never seen a company with bad customer service.
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