We booked our move with Anthony Ward Thomas because they had good reviews and also responded promptly and friendly after our initial inquiry. The boxes were delivered about two weeks before the move so we could start packing ourselves. On the day of the move, they arrived on-time and went straight to work. All was over very quickly, nothing broke and we were quite impressed. They really took the stress out of moving. Thank you!
Review by Grinling Hamik1 month ago
The staff were on time and very cheerful. They made nothing of moving my things. If I have one complaint, it's that it took just an hour to move me but your minimum policy is a two-hour charge
Review by Soila1 month ago
Helpful and professional throughout. Made my move easy.The packing was careful and safe and the guys worked incredibly hard. The office staff were also excellent and responded to all my queries really quickly and efficiently.
Review by SIrvin1 month ago
The men who moved us were fantastic - really helpful and organised! Thank you
Review by Auxrilla Muckboot2 months ago
Excellent service, not just a removal company but a logistics one with a first class customer service
Review by Kitrena Forouzi2 months ago
First class from this crew. The team we had on move day went above and beyond and nothing was too much trouble. Super friendly and super efficient.
Review by CatV Coimbra2 months ago
I have used ward Thomas for approaching 15 years. They have never let me down on any of my multiple moves and are always friendly and reliable. The team are very friendly and respectful.
A very pleased client.
Review by Pushpita2 months ago
The team handled our move with profession and care from the first telephone call at the office to the very last piece of furniture placed in the house.
We were given a quote within an hour which was then reduced upon further information provided by ourselves upon request.
Emails with clear information and confirmations were provided and follow up took place close to the removal date.
They were happy to change our moving date at any time once we had made our booking which we did twice due to the chain.
The gentleman who did our packing did an excellent job and in a timely manner. There were no damaged or broken items at all.
On the day of the move the team were on time, professional, polite yet friendly. We had a team of 5 men who worked together very efficiently. They had a good workout as we lived in a third floor flat with no lifts and had some very heavy mango wood furniture.
I cannot recommend this company any more highly. They helped to make a stressful period much more calm and smooth. Thank you so much!!!
Review by Hev Stoody3 months ago
Excellent service from start to finish. The two people who moved us were great, really helpful and professional at all times. I would not hesitate to use Anthony Ward Thomas again and would recommend them.
Review by BlueJ3 months ago
Great service and very practical during our move, which made the move relatively easy. We got a pack and move service, and the movers treated our items (and flat) with care, worked very efficiently and were very professional. Overall, I would highly recommend Anthony Ward Thomas.
Review by Spammed3 months ago
Reliable, honest, would always use them
Review by Boniface3 months ago
We found everyone at Anthony Ward Thomas very helpful, friendly and efficient. As a result our move was as stress free as a move can be.
Review by Wentrory3 months ago
Super professional, very responsive via email. A bit expensive on things like redelivery of goods from storage, but they take care of everything (and very efficiently), so well worth it. Great office staff also.
Review by Bafford Davell3 months ago
Excellent service from start to finish.
Review by KamakaziYoHouse3 months ago
We needed to have our furniture from store delivered to Oxfordshire. All was arranged. The van arrived a bit late and then they couldn’t open the van. The van and the men disappeared for about two hours whilst they said they were waiting for the engineers. We could get no update from the office, who weren’t very helpful.
Eventually the two men and van and our belongings returned. It was evident that they were not experienced removal men,. We have had wonderful care from this company before so we were disappointed .
Review by Trinora Traka3 months ago
The first time we used AWT the team were under serious pressure as the Director hadn't supplied enough manpower for the job. Needless to say it didn't go smoothly but the team did their best to get the job done. We moved from a large property to another nearby. Broken wardrobe as not properly secured but all the framed mirrors and paintings were properly boxed and arrived safely. The second time we instructed them, again undermanned - they supplied the minimum number of men to provide the most competitive quote I guess - but this time, an expensive item was left on an unattended lorry parked on the road while the team were inside our house which I then brought inside. I told the team leader that it shouldn't be left outside and should be taken before they leave. I handed it to him before he left and he took it to the other property or so I thought. When I checked if It had been wrapped or just let unwrapped at the other property it wasn't there. He denied that I gave him the antique and of course the company believe him not me. Even though I paid for insurance I want able to claim as their employee denied I gave him the antique. So something worth £5k went missing and the AWT took no responsibility at all. I rang the Anthony Ward Thomas himself as his mobile number is on the website and he didn't ring me back. Utterly appalling service and result. Some of the men they employ are respectful and responsible but clearly not all of them are and its luck of the draw. Avoid at all costs. They underquote other companies but instructing them is a risk.
Review by Aolai3 months ago
Ward Thomas assisted us with a substantial, complicated move involving storage over a period of time. Their teams were polite, good humoured and helpful throughout and their administration good. The down side was the under provision for packing valuable China, plates and vases and fragile antique furniture. Head of removals was warned by the team of the need for pre-packing of China, but he skipped this - presumably in favour of saving costs. Valuable plates therefore not professionally packed. Unfortunately, we had breakages in the move, plus a broken glass top to table which was flatpacked and a damaged Chinese coffee table (heavy weight placed on top during loading). Valerie Yorke
Review by Oberlin3 months ago
Excellent service, made our office move process painless
Review by Nechiti Vajdics4 months ago
Professional service, All went well like scheduled, happy to recommend
Review by Pretiosiii4 months ago
Like always, Excellent Service
Review by Warmer4 months ago
The team at AWT were quite simply exceptional throughout. Extremely professional, hard working and well organised. They made our house move feel relatively straightforward! I recommend them highly
Review by Casei Shogan4 months ago
The best, safest and most reliable removal and storage team. I have used them for over 20 years and their charm and efficiency is second to none!
Review by Clif4 months ago
I would recommend Ward Thomas Removals to anyone. They were so fast and efficient on a horrible wet day everything was kept clean and dry. They worked so well as a team, everyone knew their job and we were in and unpacked in record time.
Review by Albee4 months ago
Me and my mom we used this company for the first time on the 5th June for our moving. The service provided was outstanding, they are absolutely reliable and professional.
We do highly recommend this company. The moving was totally stress free and seemless!
Viviana and Marika
Review by Srinis4 months ago
I recently had my flat painted & decorated and needed the removal guys to be extra careful when bringing the furniture back into my home. So I was particularly pleased with the guys from Anthony Ward Thomas: they were punctual, friendly, helpful, and most importantly really careful and respectful of my newly painted flat. Would definitely recommend.