I am saddened by these folks. I bought one of their outdoor IP cameras a while ago, and it performed reasonably well for a unit at that price level. So, recently I purchased a second indoor camera from them. I downloaded their iOS app to view the footage and found that I could view the footage on the new camera, but could not add the old camera to the app. So, I wrote to their support, and asked them how to add the camera. They had never heard of it. I checked their web site, and their is no mention of the old camera any where, or any of the many other old cameras they used to have. I do not understand how or why this has happened, but from what I can gather from their 'helpful' support is that somehow there are at least two Wansview companies, and maybe more??? If you buy a camera made by Wansview, there is no guarantee that it will be usable with any other camera made by the same company. It could be that the cameras are not even made by the same company, and that Wansview is just a name that is slapped on any old camera. I will not buy another Wansview camera as I cannot trust them, and it makes me wonder what they are hiding from? I do not know who they actually are, and from what I can tell, they don't know either!!
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