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Review by Jane S.5 months ago
A billion dollar company charging for samples is just straight up greedy. I remember back in the beginning they would fill the box full of all the samples they have to offer. Now they are only giving six or seven and they don't give a damn about your preferences they have you fill out when you sign up. When I found out they had the gall to jack up the price of the beauty boxes two bucks I warned then to not short me on the samples. Each box comes with a card that shows all of the sample they offer.The hot the mark on my preferences on the last box but it was almost a total fail this time. This one came with a fake tan cream sample, charcoal mask, charcoal toothpaste and nail art stickers. I would never use any of those types of products and they damn well know it. I would use the witch hazel and a couple of the scrunchies, that's it.If they were even paying any type of attention to my preferences they would have sent me the bliss cream, the hydrating primer and the olay moisturizer.In the beginning they would of sent all the samples shown on the card and particular card has less items then last seasons card. I was even sent the self tanning cream which is not even a sample shown on the card. A complete and total waste of my money. They just don't care. I will stick to buying products and then returning them if I don't want them.Don't sign up for this because they will send you very few samples of items you would never use.
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Review by Berta M.1 year ago
Although I have been doing this since well, four years now or more. I have had more missteps than consistent boxes. Recently I contacted them again about the Fall box to let them know I did not get the fall box I did, however, I receive a second summer box. The emails were relentless of questions what was in it, and I replied, replied no it was this, and I replied NO it was this I still have the box do you want a picture? They replied I was mistaken..what???? I have a picture, I contacted you in good faith it happens at least once a year. It's not like this is a free service! I pay for you to mess up, and when I have proof you blow me off. The emails continued until I broke, it was unprofessional and annoying and I wrote as much. I tried to talk to someone on the phone it has been two weeks with no reply. Don't do it, try another service this one is not dependable on a consistent basis and rude customer service emails are not my thing.
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