I purchased some pictures tonight from one of the kiosks here & everything was great. The guy who was helping us ended up leaving for the night before they printed off and said someone would be back there to grab them off the tray for us. 20 minutes later, no one is back there. My husband & I go to the front and ask the cashier (wish I would’ve got her name) if she could get our pictures for us. She replies “how do you know they’re back there?” With an attitude. I tell the lady there is no need to catch an attitude and tells me no one has an attitude but me. Honestly, I may have but I was frustrated and had been waiting a while. After a long spill about how she has other customers before us (which she did) that no one is in the store but her. (which was a lie because I called the manager when we left) my husband grabs the pictures off the tray and we take her the money. $10 in cash to be exact. The total was $7 and some change. She asks “how do you expect me to ring those up without an envelope?” I tell her I guess she isn’t going to because I’m in a hurry (I have a baby that my mom was watching so we could get Christmas shopping done) and she RUDELY screams at me and says I need to learn some patience and get out of her line and tells me I apparently have never worked in customer service (lol because I work in a call center) but, I end up giving her the money and we leave. I call to speak to the manager and she answers the phone and says “oh, I’m excited.” I HAVE NEVER IN MY LIFE. I’m not one to complain or leave a review but this girl was something. Fortunately, the manager got my name and has my change waiting on me in an envelope (I didn’t ask for it, but she is getting it. She was very nice & I appreciate all of her help. But, this was my first time doing any picture printing from here. CVS’ machines weren’t working when we went. Unfortunately, I will not be back after this.
Review by Fairie Connoway1 year ago
Give them your telephone number and they will always try to give you
money. Use when you sign up for the program and when you check
Review by Kimchhay1 year ago
good service fast support
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