5-6 years ago, this company charged everyone applying for a loan. I recently got old bank statements and noticed that there were various transactions with this company which totalled up to around £30-40. Initially small payments of £2 but gradually up to £10 coming out of my account.
Emailed them and got this response “Yes those are card verifications. As terms and conditions back in 2014, to verify your card , we would have to authorize an amount in order to check if the bill address matches your address.”
Emailed my displeasure and got this “We cannot deal with this as it is more than 120 days. Both consumers and merchants must adhere to the debit and card chargeback time limit set forth by the card networks. The time limits vary depending on the reason code, but generally… a consumer's chargeback filing deadline is 120 days. a merchant's representment filing deadline is 45 days.
Looking into this, it was part of our terms and conditions back then in order to authorize your card we had to debit a small amount in order to check if the billing address matches your card.”
I know this has nothing to do with the way they operate now but wanted to highlight how these companies operate/operated, virtually stealing money from those people in financial trouble. I can only hope that the FSO looks very closely at these companies and takes appropriate action.
Review by Amenadiel1 year ago
Sand me money,
Review by Ngoodfellow1 year ago
Very pleased with fast and efficient service.
I would certainly recommend them to anyone.
Review by Heatherjm1 year ago
Fast application , great service would recommend and use again!
Review by VWillis1 year ago
Great company i recommend
Review by Arisbeth1 year ago
Straight forward, flexible - sometimes a little slow funding.
Review by Lobleyhillbill Griiffiths1 year ago
quick and efficient didnt even need to speak to anyone
Review by Indorama Pulidore1 year ago
Review by Glahn1 year ago
very easy and simple to use
Review by Fyfe Rangstrom2 years ago
Easy to use I had an issue with one thing so I emailed customer service and they replied very fast and solved the issue quickly very happy with service highly recommended
Review by BigSean Hiserodt2 years ago
Excellent service was really quite to get back to me when I emailed for advice
Review by Traynea2 years ago
Good and reasonable approach to lending
Review by Adamantine AEPi2 years ago
Wageme have been brilliant from my very first loan agreement to getting a reloan. Very helpful customer service staff, who replied to my email queries almost immediately!
Would recommend highly! Great service and great rates!
Review by OmerA Sveinbjörnsson2 years ago
To start, the process worked quite well. I was asked to provide a wage slip, and after that I was sent a verification code, however when I entered the code it said there was no incomplete transaction. I never got the money though.
Review by Eughan2 years ago
After complaining about unaffordable lending they refused to do what the Financial Ombudsman Service suggested they do to put things right! They fought the complaint at every turn! Showing no remorse for miss treating customers! They are now trying to remove this review stating I wasn't a customer tho I had 18 loans over a 12 month period!
Quick update, the financial ombudsman seevice upheld my complaint. Ordered them to pay back all interest on 14 of the loans. Once again they have dragged there feet about handing the money over! I've now had to take this up with the FCA.
Review by Finatic2 years ago
Review by Aliaa2 years ago
Extremely quick service and would highly recommend when you're stuck in a financial rut!! Thanks WageMe
Review by Souris2 years ago
Very good value. Professional checks for proof of income.
It would be grate if they could do longer term loans to.
Review by Youngbloods2 years ago
Fantastic service very quick and helpful
Review by Jnelle2 years ago
Application was quick and easy to fill in plus they asked to check a recent bank statement so atleast they are making sure that you are able to pay the loan back instead of just taking people's word for it.
Review by Clarkiee2 years ago
Easy to deal with. Helped in a bad situation
Review by Bello2 years ago
Wageme offer a quick application and deposit process. They keep you informed throughout the process. Great service.
Review by Mogambo2 years ago
Very quick service and very easy to go through online application.
Review by Funktional2 years ago
Fast quick and easy app highly recommende5
Review by Trisa2 years ago
Very good customer service also the people who work here very helpful thank you.