Trying to complain about the way I have been treated at a dealer and cannot do this without taking my V5 and two forms of ID to the dealership to confirm I own the car! What a joke
The VW brand is not what it was - I am sick of the way they treat people and their cars are not the quality they once were..
Review by Ouadie1 year ago
Buyer beware! Don't buy a Tiguan (or any Volkswagen) or you'll regret it. They don't care about their customers or making a quality product, and that warranty they hype so much is worthless if they won't actually fix serious safety issues.
The quick summary:
I leased a brand new 2018 Volkswagen Tiguan in May of 2018. In less than 4 months, the vehicle has exhibited numerous problems from minor to major (including some safety problems which make the vehicle risky to drive), and the manufacturer and dealer refuse to help despite several attempts on my part to resolve these issues with them directly.
A detailed description of the problems I have been facing, along with videos illustrating a couple of the issues, can be found at my website "bad tiguan . com" (remove the spaces)
Don't make the same mistake I did. Buy anything other than a Volkswagen.
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