Something went wrong when I entered the code and when I tried again, the card was used up. Wasted money.
Review by FurQ Pippes9 months ago
I have accumulated nearly 300€ of vouchers and tried to order online. Because I only had 50 Euro vouchers I had to enter 6 vouchers separately. After entering 5 vouchers successfully. While trying to enter my last voucher I got an error which rendered my order impossible to complete.
When I tried to place the order again all vouchers were used up.
I contacted their customer service but I never got an apology and was brushed of with the promise that my money would just reappear at some point. When I asked how this error occurred and how we could prevent this from happening again I was just ignored.
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