This is a great app for wine reviews and pricing info at retail. Ordering and shipping was easy, too. A feature that would be great to add is to list where their recommended wines are in stores near you.
Review by InVitriol Kasworm1 month ago
I made a purchased on 9/30 and vivino were so quick to take money out of my account and then they send me a order # stating it the information were sent to FedEx and when I called FedEx they stated that they have no receive anything from the shipper yet so my question is what the hell is the delay. This is frustrating because I ordered this according to the time that I would receive it because I have an event to go to on 10/4 thinking that I would receive it by then. This is absolutely ridiculous and I couldn't even locate anyone when I tried to call customer service. I am very upset on how Vivino handle there business and couldn't follow up with the shipment on time but they are so quick to take money out of my account. If my package doesnt arrive before Friday I will need a refund or else I will have to take this matter to a higher up who values their customer
Review by MarjF Stephanie1 month ago
I have an account with Vivino and have ordered successfully in the past. On this occasion my order was sent to an address with same street name and number as mine in East London ( I live in West London)
Vivino support is illiterate and the emails sent to me were clearly from someone with a poor grasp of English. Vivino blames the carrier, Parcelforce, for the mistake, Parcelforce did the opposite and it took weeks for a refund to arrive in my account for the non delivery. To insult to injury Parcelforce are now asking to collect the missing parcel from my address instead of the East London one. Dealing with Vivino online support Has been frustrating and time consuming. Apologies expressed but a painfully slow ability to sort out the issue.
Review by Tarno1 month ago
I am highly frustrated with the process. I ordered wine which came when I was away. the confirmation said signed for by customer. I immediately sent the a copy of my boarding card showing that I was not at home and explaining that next door did not have it.
So far they keep saying " we are investigating" yet in 16 days NOTHING has come back to me and ZERO has been resolved. I have spent £1500 with you on Wine which is probably small compared to some but no doubt more than enough to expect to be treated like a valued customer.
Review by Tamim2 months ago
Prima: Lieferung in time and complete!
Review by Citro2 months ago
excellent customer support.
competent and fast solutions for my problems.
pleasant and polite manners
Review by Bakhol2 months ago
best App ever. Amazing to see how many wines there are exist. Well done guys.
Review by SamuelBeer Sivackiy2 months ago
Best shopping help!
Very nice app that helped me a lot when shopping for wine or when in restaurants. Life is too short for drinking bad wine ;)
Review by Portinscale Attas2 months ago
Great app, using it very often.
Review by Høgne2 months ago
Always good wine recommendations and a perfect transaction convince.
Review by Chantiii2 months ago
An excellent and very helpful app!
Some more detailed information or statistic of own wines (my cellar), such as the overall value, would be great.
Review by Skarzhanovskaya Elarkam2 months ago
I have a very good experience with Vivino. It helps me a lot to choose the true right wine.
Review by Loonerone2 months ago
Cool App. A must have for everyone who cares for whine. The technology to scrap the whine by a taking a photo is very unique helpful and works very reliable. I won’t miss Vivino. Thanks
Review by Cristopher2 months ago
Excellent way to see what's good and what to skip. It offers lovely suggestions based off my taste in wine. I'm a Montepulciano d'Abruzzo kind of guy, but I like to dabble in other lesser-known vintages. Highly recommend for wine lovers and enthusiasts across the globe!
Review by Haco2 months ago
Great apps that I use really often! I like the possibilies to buy wine from vivino! Great sales here!!
Some points could be optimised:
- separe feedbacks from people according to the year of the bottle. At the moment all feedbacks are together...
- I miss the information, when a wine is ready to drink.
- I did my wine cave in your app: could it be possible to search a bottle in my digital cave for certain food I want to eat ? ( meat, pasta,...
Review by Oremus2 months ago
fast and easy, gladly again
Review by Maica2 months ago
I have what i expect but i suggest to include decimais in the points classification.Wines deserve more individual understanding and decimais will help
Review by Recliner2 months ago
Too many mails
Review by BogdanArvinte2 months ago
Since years my first choice to access the world of wines. Thanks for the hard and good job!
Review by Rolandra Birchnall2 months ago
Vivino has a large selection of very good wines with good value for prices, very good offers and excellent customer service.
Review by Fresher2 months ago
Review by Reelika2 months ago
Great App. I can recommend their suggestions. Bought a lot of good wine since I use vivino. Thank you.
Review by Malliya Nedich2 months ago
I love it! Easy to use and filled with good advice!!!
Review by Jamshad2 months ago
every time, everthing perfect
Review by Buddah2 months ago
Good Overview, transparent pricing and fast delivery.