Have had sat tv with them for 5 years, contract finished but they still send me a bill. I went into the shop told them, I did not need tv anymore. They said this month had started and I had to pay another 51 lev. Which I did and they told me it was cancelled. Today I received another bill as the service wasn’t cancelled. Absolute trash, do not use them ever
Review by JKHa3 months ago
Rude if you speak English! Awful company when you call 123 and speak English they just hang up! when you make an appointment for Tuesday for installation of internet between 8 and 10 they call you at 12 that they will come next week. Customer service is terrible and they are extremely rude.
Review by Hairly4 months ago
Rip-off. Paid 100 leva for 30Gb data. After using 3.4Gb I have "used up all your data" and the balance is zero.
Review by Dorn6 months ago
Awful service. Avoid them.
They charged me lots of extra for the mistake of their employee.
The store manager didn't admit the mistake but she was extremely arrogant and disrespectful.
Review by Loesha6 months ago
I prepaid 100 BGN on a 20 BGN/month plan. They then block the number after the 1st bill and says I have to pay the bill. Then I say I cannot as I cant receive sms-codes from the bank when they have blocked my number. Lady says it not their problem even though I made almost 5 months of prepayment.
This is the worst customer service ever. Dont use this company for anything - there must be better companies there offering the same without this horrible customer-service.
Review by Muwanguzi7 months ago
Not to be trusted at all since they don't keep what they promise. They lie and cheat.
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