For the recent time I'm using personal & businness account, I am really satisfied. The service is great, the field sales executive was really helpful and available for any information needed. The customers service is efficient.
As far as the terminal is concerned, it is really easy to use, fast and in nice design also. What I like about viva wallet is the reduction of the commission as long as I use my businness card and I can check it through the dashboard system any time.
Review by Nifa Menut9 months ago
I have tried to open personal account for 3 times in this company;The agreement was denounced by their RISK department with a short simple email each time without stating reasons nor making it clear why it was done so...The accountS were closed each time..I TRIED TO CONTACT customer support departments,risk departments for so long; by sending emails, by calling them, by writing feedback, by contacting +302117604000..but Either,They didn't reply they didn't help nor they offered customer oriented services at all very inconvenient to use their services!!!;tHEY ARE NOT HELPFUL AT ALL!!!... THERE IS NO COORDINATION BETWEEN CUSTOMER SUPPORT DEPARTMENT AND THE RISK DEPARTMENT!!..SO PLEASE STAY AWAY FROM THIS COMPANY!!..THERE ARE SO MANY OTHER EWALLETS WHICH OFFER MUCH BETTER SERVICES THEN WIVAWALLET TO THEIR CUSTOMERS; vivawallet.gr SHOULDNT BE a choice for your financial requirements needs!!
Review by Alffedo9 months ago
Awful customer service, i am trying to have an answer for an issue on my viva wallet account for my e-commerce and it seems impossible! Pleaase stay away from this company!
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