Device didn't work. Terry Bradley, the customer service rep, stopped answering my emails after he sent return instructions. It's been almost 3 months since I returned it. Refunds promised in 6-8 weeks. I wrote several emails requesting to know where my refund is. Terry never responded. I went to their website. Their 'instant chat' wouldn't respond after I said I wanted my money. Calls go unreturned. The device doesn't do anything. I believe all the awesome reviews can't be true. It didn't work for me, my neighbor or my friend. Scam, through and through.
Review by WandaW Shimu1 year ago
This company will not honor its 60-day money back guarantee. They have endless excuses as to why they have failed to refund the $402 they owe me for the fibromyalgia treatment device I returned because it offered me no relief. One department acknowledges the device was returned, and another will not. Then, they state that their testing department hasn’t tested the device I returned. Then, I am told they have been inundated with returns and can’t honor their 15-20 day refund promise. I highly recommend that people avoid purchasing this app expensive, useless device.
Vital Motion is rated 1.0 based on
Trust Mamma Reviews
Our reviews are aggregated from multiple sources to give you the best overview about vitalmotion.com.
West Cecil Street 25