Great got my contacts on time. Although I did find the same product cheaper on another site.
Review by Teny Tzur1 month ago
Seemless transaction. Quick delivery. Excellent company to deal with.
Review by Joe Bailey Vacara1 month ago
Ordered contact lenses on 17th September. It is 4th of October and I still haven’t received the parcel. Called customer service 3 times and sent online enquires, every time they promise to get back to me but haven’t. According to customer service my parcel is with the courier, but courier customer is not responding. I have also contacted courier myself, their customer service escalated this issue, but no response or resolution was provided. It is long weekend in Sydney and I have no contact lenses left or ability to get any now until the next week. I buy online all the time and this is the worst experience so far. Just pointless waste of time trying to resolve it. I have requested the refund after almost 3 weeks going back and forward, let’s see how long it will take to process.
Review by Hadyah1 month ago
Ordered the same glasses from another online store they have had to redo them twice still no good
Ordered from vision direct perfect first time thanks guys
Review by Michellene1 month ago
The only thing I didn’t like, was that a courier service was used. I received mine via DHL. I much prefer sending my parcels to my Parcel Collect address, that way I can collect when appropriate, as I had to wait around all day (on my only day off when I had things to do) for my order to be dropped off. Inconvenient, as the delivery didn’t arrive til after 5pm, and there was my day gone. A competitor delivers theirs within 2 days via Australia Post Express & I can deliver to my Parcel Collect address - quicker & more convenient. No complaint with the product.
Review by Jymela Frosio1 month ago
Arrived well in time and professional service will recommend to others
Review by Kristov Apolloni1 month ago
Easy to navigate website and from purchasing to delivery was quick and seamless. I would recommend Vision Direct.
Review by Shaunice Verway1 month ago
Love my Chloe sunglasses couldn’t be happier! ❤️😍
Review by Bafford1 month ago
Fast delivery, good prices, very satisfied with them!
Review by Tahmeka1 month ago
I bought the sunglasses I wanted at the cheapest price online and it was delivered very quickly via courier service.
I am glad I found this site last minute before purchasing from ebay.
Thanks for your business.
Review by Gofish1 month ago
Extremely light frame, no pressure on the bridge of the nose at all. Great size and colour
Review by Prinze1 month ago
Great place to buy frames, when the frames are no longer made. Very happy.
Review by Tlinz2 months ago
Review by DevanAndrew2 months ago
Quick delivery and items were great.
Review by Napiah Gounder2 months ago
Recently purchased Rayban sunglasses, arrived in a very timely manner. Had an issue with the actual glasses when they arrived but Customer Service addressed the problem straight away and all is great with them. Now with the Optometrist for prescription lenses to be fitted. Cant wait to have them back. thank you to the team at Vision Direct.
Review by Snale2 months ago
I love this website so much I recommend it to all my family and friends and my online following
I’ve brought from this website ever since I started wearing glasses
And recently brought dad his first pair
Review by Botond Neona2 months ago
Just as I ordered. Good sunglasses.
Review by Crasharo2 months ago
The process to select and order my glasses was straightforward. The glasses were delivered two weeks after placing the order.
Review by Freelancers2 months ago
The whole process has been a nightmare.
The product was in-stock when I ordered, then changed to back-ordered after I received the first confirmation. Then I had to contact Vision Direct to ask about the backorder because they didn't contact me as the information page stated.
Then after changing my order to a different item that was "in-stock" for fast delivery I get a tracking notification saying my parcel will arrive in 2 weeks. When I questioned this support tells me it will be coming fast, in 3-5 days.
Do yourself a favour and just buy from someone local, the few dollars you save aren't worth the hassle of dealing with these guys.
Review by CustomerAV2 months ago
Prompt delivery and communication. Thanks
Review by Iwuv2 months ago
Received the sunglasses I ordered quickly and they're great. The link to the invoice didnot work however so that was annoying. The glasses are godd quality so hopefilly not fakes?
Review by Josselyne2 months ago
I’m pleasantly surprised with the customer service experience at visiondirect. It always feels good when you have less things to do when you look for support, exchange or refunds. The staff is very supportive, has good understanding of products and services and most importantly quick to respond.
Review by Alakanane2 months ago
Extremely efficient and best value after surfing the web
Review by BenCycle2 months ago
Great service and website and product.
Review by Allaspex Kachor2 months ago
Local website but goods are sent by some courier from Hong Kong China this is not made known until after you purchase and you have to pay duty avoid the whole process of buying from this seller is s nuisance and will cause you grief.