Mark was great along with Hannah. Every one I crossed paths with were great. I look forward to a very long working relationship. Thank you guys so much.
Review by Akanda2 months ago
The team at Visio was terrific to work with! My account executive Frank Mendoza was a pleasure to work with during the entire process. He did his best to make sure deadlines were met, and despite the issues that arose outside the control of Frank or Visio Lending, he patiently helped me navigate through from start to finish. I'm looking forward to working with them again on future deals, and I would definitely recommend Visio Lending!
Review by Hazzam2 months ago
Mark is absolutely phenomenal. He’s always available for a last minute phone call and he has no problem explaining a situation or complicated scenario.
Review by Tubb2 months ago
Mark was amazing. Incredibly knowledgeable and trustworthy. I would not hesitate to do business with him again.
Review by Joulezzzzzz2 months ago
Customer service is key in this business.
Visio really goes above to understand their clients and protects their brokers and create products that help both parties. It really makes business easier having a dependable lender.
Review by Araneth2 months ago
What can I say John Sperling is the best.
He always answer my questions and is very clear as to the topic.
When ever I have had a problem he has always found a solution.
I do enjoy working with your bank.
Your easy to work with.
When ever I have a rental property type loan John is always my first call.
Review by Bidran2 months ago
Great company to deal with, they are organized,efficient. Able to contact someone when needed.
Review by Sahiba2 months ago
We love Visio! Great people! Great team! Great company!
Review by Shotgun3 months ago
Visio Lending and Tracy Gordon have been excellent partners and an important element for my rental portfolio. They have a straight forward process with no hidden surprises. I highly recommend them if you want to grown your residential rental portfolio.
Review by Shapovalov3 months ago
Tracy at Visio Lending had to take over 19 properties for a client of mine after we were already well into escrow. He jumped on it and got approval, appraisals and title organized. We would not be able to have done this without him. He communicated the whole way through and was so efficient! I cannot give him enough praise. Great job Tracy and Visio Lending!!
Review by Metapod3 months ago
I needed to do a cash out refi with a blanket mortgage for 6 townhouses in SC. Visio was able to provide that loan on a 30yr fixed rate. The whole process was smooth from start to finish with Visio. Nick Marrone and Victoria Robinson were fantastic, knowledgeable and always communicated with me and responded to questions right away. My experience with Visio was great and I will be using them in the future.
Review by LizM3 months ago
The document review process with Insurance companies is unnecessarily vague. I would recommend physically writing onto borrower's policy, the changes that need to be made. So, when the borrower sends the docs the first time, Visio should not cut and paste a response. Instead they should take the borrower's documents, and write directly on the documents the changes that need to be made, then send back to the insurer. I've gone through this process three times and it is brutal and takes weeks, when it could be streamlined by Visio being specific and writing directly on the document so that the insurer sees the changes. For example, I could tell someone "the ice cream store is around the corner" but then they would need to follow up with multiple question, or I could circle the corner on a map and get it done immediately without hundreds of emails back and forth.
Review by GloriaMelo Bearrows3 months ago
best LO i've ever worked with. responsive and gets to the closing table quick. What more could you ask for?
Review by Lilik3 months ago
Response to questions and follow through very good. Good features on loans not available with other lenders.
Review by Kodiak3 months ago
Visio lending has been a pleasure to work with. I am on my second deal with them. Looking forward to many more deals. They are very good with communication and keeping you posted through out the whole process. Highly recommended to any real estate investor. Nick has been great to work with!
Review by Midgie3 months ago
Brandon is amazing to work with! He gets the loan closed, quick, and answers every question! I look forward to using his services again in the future and definitely will refer him to people I know. Thank you!
Review by Fishtrap Rydenbark3 months ago
I enjoyed working with James. He is a charismatic and prompt agent. One thing he can do better is to break down the additional fees and documents list early in the process. We noticed that other lenders agents do that and we find it helpful. Other than that, he did a great job navigating us through the process until the very end. Because of the experience we had with him, we would do more business with Visio.
Review by Frenchipz Siperek3 months ago
The most stream-lined refinance I have ever done. Nick was very responsive when I requested rates (very competitive), cash back scenarios, etc. We had a small hiccup on our end but Visio worked diligently to resolve and still close our loan timely. Highly recommend Visio Lending, we will definitely use them again, we are so grateful!
Review by Mr Palev3 months ago
I have been tossed around from incompetent sales rep to incompetent sales rep for 8 MONTHS trying to refinance. They won't let me speak to a manager even though I have repeatedly made the request. I had to order 3 sets of appraisals on all of my refinance properties because they have lending standards that they don't communicate to appraisers until after the fact. My credit has been pulled 3 times because they cannot get their act together.
Overall terrible experience.
Review by Zouhair Bridget3 months ago
Review by FrankieRafie Derrow3 months ago
Very professional and fast service.
Review by Yeashea3 months ago
Very professional and very knowledgeable, Nick Marrone is a man of principle. He is very up front, honest, and will take the time to answer all of your questions. He also stays on on top of things to make sure a loan closes in a timely manner. Highly recommend.
Review by AJWilliams3 months ago
James has been extremely responsive and helpful throughout the process.
Review by Zenjin3 months ago
Easy to work with, on time and professional.
Review by Swamenathan3 months ago
Cody is my representative at Visio and I have a tremendous experience thanks to his help. He is always knowledgeable and available. Thank you