It did cost. But beat the hell out of multiple trips to New ayork. Christine kept in touch and handled a few problems rapidly on to the Great Wall!
Review by Mihe Schlehuber7 months ago
They were almost perfect. I went through them for my Chinese visa and got it about two or three weeks later. The visa being so late wasn’t really their fault since I sent it right before Chinese New Year. I sent my documents with an invitation and everything went smoothly. It’s really important to have ALL the correct documents when applying for the visa. The one thing visa express is really bad at is customer service. I emailed them twice and got no response so I had to call and they didn’t seem to happy to answer my questions. Other than that, they did what I paid them to do so can’t really complain.
Review by Crean11 months ago
DO NOT USE!
Charlatans and con merchants!
They do nothing and charge excessive costs.
They are not official and have no right to claim to be.
Apply for visas directly through the appropriate websites for whichever country you are visiting.
Review by Lucycaitlinn11 months ago
This is a SCAM company the ESTA process costs 14 euros direct and is instant - they are just scamming those by paying for their search to be first. DO NOT USE
Review by Amando1 year ago
Con artists who charge 5 x times the correct price
Review by Byas1 year ago
This company is a total con. I typed ESTA into my search engine and this site came up at the top I assumed it was the actual ESTA site.
IT IS NOT THE ESTA SITE
They charged my $89.00 for a ESTA which costs $14, there is no added value at all, the forms look identical.
DO NOT USE THIS SITE USE THE OFFICIAL ESTA SITE
Review by Shonagh1 year ago
Used their service for China travel visa and it was just terrible. Payed 240 dollars total for the service and the associate was very rude and did not explain all the necessary documents that was required. Ended up Fedexing over just to get a call the next day that I will have to go to the consulate in person. Complete scam.the Associate had multiple opportunities to inform me that they would not be able to accommodate my request, but instead they took the money and ran. Best part is after they Fedex mine passports and other documents back I get a letter from a credit collector for a Fedex payment that I owe for their shipment of my documents back to me. The level of incompetence and disrespect is amazing. So not only did they steal my money they are also attempting to ruin my credit. The absolute worse company i have ever dealt with. Will be filing complaint with FTC and BBB. DO NOT USE THIS SERVICE.
Review by Sattam1 year ago
The bad reviews scared me, but having little time and other sites with just as bad reviews, i decided to go with visaexpress.net for my Chinese visa.
The check list on what i needed and how it should be filled out was helpful. Im going to china on the 1st of april, and i mailed everything in on march 15th, got my chinese visa back in the mail on march 22nd.
Was very surprised with the speed.
I think all the bad reviews, are just people who didn't follow the directions well enough, or were possibly just rude to the staff. I called about the progress on my visa one time, and they were nice and polite over the phone.
I included the invitation letter sent to me from my friends in china, and i included a detailed itinerary with dates, times, cities and provinces that i will be in. I pretty much gave them every document suggested, even though they only said i needed one of them.
All together it was like 300 dollars, not bad at all.
Review by Refran2 years ago
This company accepts no responsibility for any of its failures. We paid for 3 day turn around and was assured that the passport had been processed and all was fine. However, the morons that work at the agency in Houston couldn't manage to properly place these passports in the FedEx drop box. In fact, they couldn't take the time to hand deliver the packages to a FedEx location. They were also not aware of their error until customers started calling them asking about the whereabouts of their packages. I would not recommend using this company in the future.
Review by Dezie Toguchi2 years ago
I applied for 2 business visa for China the week before Christmas and to have the passports with visas back by the end of the year. Paid for 5 day turn around service.
On the 27th in the afternoon I get a call from Kim Ross, and she says she can only get me visas the 6th of January unless I pay extra and upgrade more, they are closed. Holidays.
When I, confused and alarmed because why was I not informed before Christmas, I am running out of time, ask who is closed for the holidays (we did that 5 times over) and how long she just wouldn't give me an answer, just be irritated and saying "closed for holidays". Finally I asked her if she thought I was stupid, why won't she give me an exact answer, and she hung up. I called back twice, she did not answer, instead sent an email she wouldn't give us visas, canceled our order and shipped our documents back.
Self righteous, pompous, rude and impolite.
Review by SJHenderson2 years ago
useless, holding my passport for 3 days without updating me on the progress, After 2 phone calls finally they told me have my passport and they going to have a look at my documents.
Review by Ecunneen4 years ago
Applied for a Visa in the Hague via post. Took 2 weeks of back and forward to determine that their new policy does not allow me to apply for a visa. I was then assured postage would be honoured due to the hassle, however, I then received an invoice. On questioning this invoice, the company denied having told me this and implied I was lying. On an additional note, the company phones are not always working and it can take over 24hours to receive a reply to an email.
I would recommend using more established UK based services.
Review by Karie4 years ago
The representative was extremely helpful. She sent me instructions that were easy to follow and understand. I received my China visa on time and that was awesome, because I am due to travel shortly. I would definitely recommend Donna. She informed me of every step I had to take and it was fast and easy to complete my application. I would also highly recommend the services she provided, especially if you are in a crunch for time and you need things done fast and accurate, you will not have to worry and you will get your documents on time. Special thanks to her. Very happy customer!
Review by RTHannaman5 years ago
great guys. recommended
Review by KDCoombes6 years ago
We are very satisfied with this company. We realized at the last minute that our passports was no longer valid. It was too late to get an emergency appointment in time on our own. Visa Express helped us fill out the appropriate paper work, explained how to do everything, and took care of everything for us. We received the passport with a few days to spare even with the July 4th holiday in between. They sent us telephone voice messages and emails letting us know that they had received our paper work and then letting us know that the passport was on its way after it had been issued. Nury was our representative, and she was very helpful, calm, patient, and professional.
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