I have used them before with no problems. Unfortunately this time has been a terrible experience. My Fedex tracking number shows it signed for by one of their employees but they say they do not have my documents. They have offered no help to rectify the situation outside of saying we don't have your package. For a company that works in urgent visa and passport situations you would think they would understand the urgency and show better customer service than to put their hands up in the air.
Review by Harpriya Manaugh5 years ago
The best of the best service at the very last minute receiving my passport in a very short time just before departing on a flight for the holiday vacation. If you're pressed for time and need your passport renewed in a very short time, this is the number one sight to guarantee your passport will arrive before you depart on your trip
Review by Rallini5 years ago
They delivered exactly what they promised -- quick, effective service. I was very pleased I chose to do business with them
Review by Vakuu5 years ago
I've used Visa Express on a four challenging passport & visa paperwork tasks. They've always come through as the Pros they claim to be, ahead of schedule & with the results we sought. Top notch service.
Review by FinuJ5 years ago
It was a great service. A little expensive but worth it. Got my passport in time with no hassles and no problems. I would definitely use it again if I needed to and would definitely recommend it to anyone who needs their passports in a hurry!
Review by Dejarez5 years ago
Needed to get two visas at the same time, which I've never done before and the people were extremely helpful in answering all my questions on how to proceed. Service was great.
Review by Gopu5 years ago
Easy does it! The whole process was guided by a real live person and never felt alone from the time the money was sent until I received my passport
Review by Arbenita5 years ago
the staff were professional and available to answer my questions. I received my Visa timely, no stress......thank you so much!!!!
Review by Aryuat5 years ago
Recently had to renew my passport quickly and Visa Express was not only the cheapest but the most reliable. I received my passport faster than the expected date and everything was perfect. I am extremely pleased with their service and will definitely be using them again! Highly recommend!
Review by Northam5 years ago
I would refer their services to anyone interested in obtaining a visa without hesitation. Treated me with professionalism and they are very knowledgeable in visa requirements. They even had my visa earlier than what they had estimated it's arrival. Would use them again every time.
Review by Sibo5 years ago
Good people to work with, always willing to answer questions and offer assistance and they offer help with a smile, you can tell they're smiling. Visa came back exactly when they said it would, and without a hitch. Highly recommended.
Review by NortieNeil5 years ago
I used the Visa Express service to renew my passport and was very satisfied. Everyone was polite and I could get them on the phone quickly. I would recommend the service without hesitation and use it again personally. The only issue that could be improved is the variability of the people I spoke with - some very knowledgeable and some less so. I had to call back twice to confirm two questions and got the answer when i found someone who knew what they were doing.
Review by Lloid5 years ago
I highly recommend this company for obtaining a passport or visa. I had no issues, and the representative who was assigned to my case was very helpful and very prompt in getting back to me. The money spent is worth the peace of mind! Will use again!
Review by NiallB Nanacchuari5 years ago
My passport had expired a few days before an overseas trip. Visa Express was professional, friendly and FAST. I would definitely use the service again without hesitation. The price compared to the other major service was much cheaper as well
Review by Jilin5 years ago
If you have to apply for a visa to another country, Visa Express is the company to use. Their internet application was easy and precise about the information to submit. I received my passport and China visa very quickly in the mail.
Review by Fliesin Mutanda5 years ago
I needed to get a visa to travel to China. Visa Express was recommended to me. I tried it out and was very impressed. The timing was perfect, they were great at communicating, and made everything easy. I would definitely use them again, and recommend them to anyone!
Review by Adelphine Grigutis5 years ago
I have used Visa Express many times over the last few years. Everyone I have worked with has treated my visa or passport issue as their priority. I have worked many times with Christina. and she is amazing. We travel internationally frequently, sometimes on short notice, and Visa Express has always gotten our visas in time. Honestly, I wouldn't use another company
Review by Mwcoff Derrow5 years ago
Everything went smoothly once the forms were completed. We were worried about the timeline but were assured there would be no problem and there was none. Well done.
Review by Hermesmerized5 years ago
Our company has used Visa Express for many years. We are continually impressed with the process and customer service. Plus the knowledge of when visas are needed and how to get them fast
Review by Gelsey5 years ago
We had to get visas for China and they were a great help. If I needed visas for anywhere for a trip, I would use them without hesitation.
Review by Giangquan5 years ago
I got a China tourist visa through Visa Express. I received a response to my e-mail inquiries right away. The CSR also took the time to update me when he had received my passport. The process was very quick and professional. Excellent company and service!
Review by Chingchao Derrow5 years ago
I have used this service for the last 7 years in trips to my home in China. They have always provided quick and accurate service.
Review by Suanny5 years ago
I had some info that was missing and with close contact with the staff everything was able to move swiftly with no problems. I was a satisfied customer.
Review by IanO Fronrath5 years ago
My husband needed a passport in order to travel at work. His company wouldn't help him in obtaining one so I searched the web and called Visa express. I followed their website and collected the requirements and I gave them his packet. I paid for Emergency processing, 24 Hours, and that's exactly what we got! Who else can pull off something like that?
Review by TheodorD5 years ago
They know the process and can walk you through it. This was a lot cheaper than traveling to the embassy to get a visa.