I'm still setting up my business, so when I needed to change my account from my personal email to my business email, you guys did not hesitate. The quickest change I've made so far 🌟
Review by Ahkeveyah3 weeks ago
The dedication of the Viral Launch team is refreshing...Casey co-founder and CEO should be very proud of what him and his team have built. We use the full suite of Viral Launches products and plan on keeping it that way. No disrespect to Mr. Mercer or Jungle Scout, but Viral Launch is the platform and organization to build your Amazon business with.
Review by Khaldoon Derrow1 month ago
We are new to VL and have been getting our bearings, BUT that has been made so much easier by the chat function that the site has. We had Drew helping us, and he has been incredible. Very happy with the learning experience so far, and excited to see how VL works to grow our business!
Review by SarahTodd Derrow1 month ago
I subscribed to Viral Launch about three months ago. I think it's a great service with great customer care. I had some issues with the extension, contacted them and they were always eager to help.
Also, they post tutorials and articles on their blog which are not only helpful in understanding their application, but also the market. They frequently post about market trends and such.
Review by Bafford Mendivelso2 months ago
Love the product.. Just starting on FBA business and your product is making very easy.
Thank you for the help.
Review by Barkllyn2 months ago
GReat information however Casey so smart that he forgets us and leaves us ..as customers and biz onwers behind, I understand its easy for him and maybe the staff and a few others however for the rest of us WWWooooowwww I just leanrt the old way and now there is kinetics..dont get me wrong I think thats great to stay ahead of the competition however Im not as quick as I use to be, Ill eventually catch up lol, great information keep up the good work.
Review by Pierced Ilsley2 months ago
Viral Launch has very awesome 24/7 support. I'm a new member and I've reached out with a few questions, and they are quick to respond and take care of things as quickly as possible, and most times even immediately. Been an awesome experience working with them so far.
Review by BarbaraCook3 months ago
Viral Launch and Cameron in particular have been extremely helpful to serving and supporting our Amazon business! Thank you!
Review by Istahar3 months ago
Used them for a launch which was succesful!
Cant wait to use Kinetic
Review by Meemi3 months ago
Review by Tatsu Wheyman3 months ago
Great software with many useful tools.
Review by Lunkholen3 months ago
Very useful and detail software
Review by Greenspecs4 months ago
Great tool, helped me a lot in my business
Review by Burce4 months ago
Great information and great customer service. Very knowledgeable team
Review by Jolan4 months ago
Love these guys. Cameron, Casey the whole VL team is amazing. And is the heartbeat of my amazon business.
Review by Snowjack4 months ago
There is a few things that need to be worked out but that is expected with launches. Viral-launch did end up making it right with me so I will give them that, make sure you contact them and really let them know where your product is and what category it is in so you don't have any issues launching with them.
Thank you for the treatment and maybe in the future we can try this again.
Review by Nachikor Arbalaster4 months ago
I have been very pleased with the responses I've gotten from the Viral Launch support team. It has been my experience each time, that I am working late at night (FBA after-hours in addition to a FT job, I know you guys can relate!), and when I have a question or issue, I'll type it into the live chat box.
Granted, it's usually too late at night to live chat, but I've always had an answer waiting for me in my inbox when I wake up the next morning, and to my surprise, when I reply to their answer, they continue to work with me until I'm satisfied.
Other 'live chat' options offered elsewhere send your queries into a wasteland where help is hit or miss. But Viral Launch has always taken my hand and led me to a solution.
Review by THISisGOOD DabZ4 months ago
Hello, for whom it may concern at Viral Launch, I have a special compliment for Brandon that works for the company. He was extremely knowledgeable, super pleasant, and very patient with everything that I had concern with. He went far and beyond in every way, so thank you very much Brandon. Thank you so much for excellent service. I hope you get promotions at your company :-)
Review by Wytse4 months ago
I love using viral launch, it took me me a little while to understand how everything works. so at first it seems a bit overwhelming but once you get the hang of it, it is really cool.
so for people who are still hesitant about it I would definitely try it at least one month.
I was like you guys tried it a month then directly got a year I did not even get to the end of my month, that was how much I was convinced about it loved it, and still loving it.
Review by Iftekhar Lutak4 months ago
You need nothing to fix.. guys you are really doing great
Review by Vinay5 months ago
Disappointing! I paid a lot of money for a listing optimization but I didn't see any improvement in sales or ranking. Very poor costly experience overall.
Review by Pearline Brinsdon5 months ago
Review by Dyleanmcdonagh5 months ago
ABSOLUTELY!!! Blown away by the photos. I was expecting quality but what was delivered is on Another Level. The way the pictures tell a story is great, Customer Service was also another great part of this experience. They recommend a honest suggestion which ended up SAVING us MONEY by the end of the transaction. Highly recommend and cannot wait to work with this company again.
Review by Ellifs Vickey5 months ago
There are four coupons per day. Coupons do not go much compared to promotional prices.
Review by Maklisha Bettistea5 months ago
Simply amazing! Love the platform and customer support is excellent! Highly recommend!