I ordered many products from V T & B, and every product I received was as beautiful as it appeared online. When something wasn't quite right, it was taken care of quickly and to my satisfaction. You can't ask for more than that, and it meant a great to me. My experience with customer service was top notch, and each member showed care and concern when I reached out to them. I would recommend this company and I will look forward to ordering from them in the future.
Review by FDavis5 months ago
Our Vintage Tub is Beautiful! All went well with the delivery, which was a huge concern for me after hearing some negative reviews! Would definitely order additional products from Vintage Tub & Bath!
Review by Cusalison5 months ago
Product as advertised. Prompt trouble free delivery
Review by YuHey6 months ago
Tub is beautiful, well made and delivery went as stated, this is our second tub purchased from vintage both were hassle free and good experiences!
Review by Tellier Wolfenbarger6 months ago
My tub accessory came two days after ordering... And got my tub 6 months ago from vintage tub and is amazingly comfortable and equally beautiful.
Review by Siboney Apin6 months ago
The service from the employees was great. The shipping company used was not. They were not very responsive.
Review by Clouse Stembo6 months ago
Sales rep was very informative and we placed the order. He explained the out of country duty charges as the shipment is coming to Ontario Canada.
We are anxiously waiting for our double slipper claw tub to arrive.
Review by Caput Klorres6 months ago
Good quality product.
Review by Maanane6 months ago
Service was great product arrived on time
Review by Badsyncros Steinbok6 months ago
perfect as advertised thanks!
Review by Merellyn6 months ago
Everything was as expected and delivered in a timely manner.
Review by Hermanus Tharindu6 months ago
Customer service great. Product less so. I ordered "D-ring" shower curtain bar.
The bar really needs:
* two (not one) ceiling supports.
* through holes with nut and bolt for wall attachment. The set screws stripped out!
* a better way of attaching ceiling support rod to ring that circles the shower curtain bar. I am afraid this will strip if tightened to much or slip if insufficiently tight.
These are design flaws. Customer service great. But goid customer service cant fix bad design.
Review by Paklad6 months ago
I ordered a Clawfoot tub wall mount downspout faucet with handshower. I had a question about my order, submitted the question on the website and within minutes Teresa emailed me personally with all the answers I needed. When the product arrived it was packaged very well and of exceptional quality. I would recommend Vintage Tub to anyone. Their customer service and timely shipping are greatly appreciated and made this transaction a pleasure.
Review by Ketura Thurnham6 months ago
Terrific selection and speedy reliable shipping. Thank you!
Review by NameMRS6 months ago
I spent more than 3000.00 on plumbing fixtures with Vnitage Tub and Bath - mostly Strom Plumbing products. I purchased the items and held them until the new home I was constructing was ready for plumbing trim. I delivered all items shipped to me, but didn’t know a pop up drain assembly had never been delivered. When I discovered it, I told Vintage T&B who ordered the $33 part but charged me for it. I get it...there was a long delay in identifying the missing part. But a $3000 customer won’t be back..and all for a $33 part. Build.com will get all future plumbing orders.
Review by Ertech6 months ago
We did a major renovation of the bathroom and this tub is beautiful. So happy we used your site. Contractor quoted tub at 3K-great savings.
Review by Hidenaga Derrow6 months ago
Mine was an excellent experience at Vintage Tub. The staff were courteous, knowledgeable, helpful and consummate professionals. I will definitely shop there again and have already told family and friends about the outstanding products and customer service provided there.
Review by Matisha Slemmings6 months ago
Beautiful plumbing fixture. High quality. Excellent packaging for shipping - no damage. Not installed yet - but inspired by the quality.
Review by Hannahloveit6 months ago
Twice I placed orders recently, and they were lost afterwards.
I had to contact this company each time.
Used to be very reliable-will not place another order with them.
Review by Reshema6 months ago
everything went great!!
Review by Tellz6 months ago
EVERYTHING IS BEAUTIFUL WELL BUILT. Doris was super nice and was a pleasure to work with. Thank everyone involved
Review by Ubuzuma6 months ago
Love it, it's beautiful and big!
Review by Mahisha6 months ago
Tried to place order 4 times. Took a long time. I still don’t know when it will arrive.
Review by Panglima6 months ago
I purchased the Victorian pedestal sink with matching toilet. its design is excellent, from the Victorian style to the mechanical ( only one gallon per flush). the quality of the casting is top tier and price was cheaper than my local home improvement stores ( if you can find the set at home improvement stores to compare ) . also I would like to say GOOD JOB to the shipping department. I was concerned that ordering just days before charismas could be problematic with the weight and the possibility of chipping the porcelain when delivery services are extremely busy. when I open the boxes I could see that my beautiful toilet and fantastic sink could probably have fallen off the truck and not been damaged.
I would suggest to anyone to put Vintage Tub at the top of your list when looking for high quality and out standing design.
Review by Lmermaid Bassette7 months ago
The product I purchased was not up to standard. It was Flimsy and cheaply made.