Selecting the color combination was so easy to do with the help from Airiron.
Review by Bafford Magomedova3 years ago
I ordered 2 bikes. The limited edition pearl bike for myself and a custom bike for my fiancé. I worked with Airion - he is amazing! He sent me a couple custom mock ups of the custom bike before deciding to go with one. I also wanted a gold basket to match my bike and he was able to get that done for me. Unfortunately the back fender of mine came bent right out of the box (due to shipping) so they generously sent me a new one. I guess something happened with the powder coat on my fiancé bike and they needed to re paint the whole thing which delayed his bike by a few weeks - complete bummer. Airion needed up sending us some swag which was nice and we finally ended getting the bike about 2 and half months later! (He did tell me that the custom bike would take about 2 weeks longer than the normal 2-3 weeks but it was WAY longer than expected). So the process was kind of a pain but Airion made it tolerable! :) The bikes themselves are subpar. The bikes together cost around $1,800 but the quality just isn't there for that amount of money. You are paying for a cool looking bike - which I do love but there just not really solid.
Review by Locdang Hurman4 years ago
The ordering experience was so easy and the customer service is second to none! I love my bike and just might order another one in another color!! Oh and soooo happy I got the basket!!! Thank you so much for getting me back riding again!!!
Review by Deduce4 years ago
I ordered a bike for my wife's birthday, took close to 3 months to be delivered. I had to constantly email to get any information provided as to when I could expect it. Even if I new there
Review by AndreasHolderied4 years ago
We ordered this bike expecting quality and professionalism. The bike arrived late after we made it abundantly clear that we needed it on a specific date. It also arrived scratched I spoke to their marketing manager and he said "we have the highest standards I'll get a replacement out to you right away" To this day I have not received the replacement fender.
Also the custom branding is just a cheap sticker. I'm surprised that they would even ask for a review.
Review by Taryn4 years ago
Excellent product and excellent customer service. Very very happy with the whole purchase process and the people there are great. Will buy from them again. Oh and the bike is better and nicer than I even expected. Worth every penny. Thanks villy
Review by Crochetthedaysaway Madbrough4 years ago
I love my Bike have been in the market for years and Villy is exactly what I have been looking for. Thank You!
Review by Kasam4 years ago
I was running late on getting my wife a mothers day gift. The Wife mentioned she wanted a beach cruiser and I looked them up on the web. Villy came up in the search and they were here in Dallas where i lived. The bikes were more than I wanted to spend but they got the bike built and ready to pick up with in 4 or 5 days just in time for mothers day. great service and the quality of the bike is top notch. you really get what you pay for here.
Review by Kurosch Enciu4 years ago
For the price, this bicycle should have come already assembled. The packing was extensive and meticulous, which tells me that, for a bit more packing, I could have taken it out of the box and ridden away. As it was, by the time I had finished assembly, the front tire was low, and I still haven't ridden it. It's a beautiful bike--just as I imagined it--but next time, I would go to a local bike store and ride one home.
Review by Angeluis Cocopuff4 years ago
Box arrived with damage. Called Villy and they got to the (FedEx) The box was picked up the next day and returned to Villy. Villy immediately replaced the damaged parts and shipped the bike back. The entire turnaround took less than 7 days.
They are excellent to deal with on the phone and followed-up with calls to keep us informed. I highly recommend Villy Custom Bike.
My wife loves new bike and gets lots of comments when she is out riding the green-way through the parks.
Review by Aichatou Whitewood5 years ago
Good service, fantastic web site. I was completely satisfied and plesantly suprised at the creation of my cruiser.
Review by Aelish5 years ago
I bought 1 Villy as a gift for my significant other
When it came I said " Damn they look better in person "
So I purchased 1 for myself. Love them great idea but mostly a Great Bike
Oh I also won a Villy Bike
Can't have too many!!!!!
Review by Meomyo5 years ago
If you're thinking of spoiling yourself, then click on over to Villy Customs. You can design your own bike, every color, every detail, and Villy is open to adding just about anything you can think of to trick out your cruiser. The online ordering and preview is easy to use, the customer servise is as nice as could be, all in all, a quality product, a quality company, and you'll have a bike you'll look forward to riding.
Review by VincientCustomer Boutflour6 years ago
I spent a lot of money on a bike that does not fit me. This greatly decreases the fun I have on the bike. I am pretty tall, so I wonder if other people have the same problem. I don't think buying a bike that you cannot personally try out is a good idea.
Review by Auggi Tild6 years ago
Definitely recommend Villy Customs. When I bought my bike, I originally had no intentions of getting one. I got to design exactly what I wanted for a very reasonable price, and couldn't be happier with the result. I also ride a road bike, but sometimes prefer the cruiser because its so unique and fun. My husband has one now too - we love it!
Review by Buhbuh Bredesen6 years ago
We bought 2 bikes after seeing Fleetwood show them on Shark Tank. While ST peeked our interest, once we got to Villy's website and started working with their team, that's when we were hooked.
Overall, the design process (through the website) was a breeze. They arrived looking great. The install process was easy as pie. We used the guide and the online video to quickly put our bikes together.
We even had some follow-up dialog with the folks at Villy. Nothing big and mostly virtual, but every interaction was great. Fleetwood even picked up the phone; it's always cool when the owner is engaged.
Of paramount import, we love our Villy Customs. They look great and ride smooth. We ride them around our neighborhood all the time. They still get looks.
As we've already done on several occasions, we highly recommend Villy Customs.
Review by KeithBeckwith Szetela6 years ago
I love color... I love bikes... I loved that I could customize every part of my bike and pick out all the details. When I received my bike it was exactly what I had envisioned! Thanks Villy Customs for such a great service!!!!!
Review by Morelandd Errigo6 years ago
Love the ability to customize bikes, I just wish that they still carried the bike baskets and other design of cup holder, had wider choice of accessories, and I miss the old bike customization program. The new one is not as good.
Review by Nellys Jiganti6 years ago
I can't explain how much I am loving my villy custom bicycle, since I got it I've been riding my bike everyday. I love the way it is fun and at the same time it is a good workout for me. Keep up the good work guys!!
Review by BKay Monismith6 years ago
I can't believe I finally have my custom cruiser bike. I saw you on television and said "I have to get one of those". And I saw a bunch of Villy Cruisers on the bike trail near my house - but for whatever reason, I always put off visiting the website to order my bike.
Well, I finally did it! First of all, your website is awesome - I created my one-of-a-kind cruiser in minutes. Second, my bike was here in no time! Thanks so much, Villy Customs. You have no idea how proud I am of this "smooth ride".
Review by Fourblackz Adviser6 years ago
GREAT COMPANY - NEED FOR EXPERTS IN GRAPHIC DESIGN THAT CAN COMMUNICATE PROPERLY WHAT THE REQUIREMENTS ARE FOR SUBMITTED LOGOS, BUT OTHER THAN THAT, I WAS TRULY INPRESSED WITH MY BIKE! AND PROBABLY WILL HAVE ANOTHER BIKE MADE IN THE FUTURE THAT REPRESENTS MY HIGH SCHOOL LOGO AND COLORS
Review by Doriwasty Givati6 years ago
Great experience. I want to buy more ;)
Review by Gurdon6 years ago
We decided to get new cruiser bikes to sit in front of all of our real estate offices in Vail, Beaver Creek and surrounding towns - great exposure for SSF Real Estate plus fun marketing :) We also gave some away in contests and broker events. Everyone loved them!
Customer service was good, timing on bikes was a bit delayed but overall good product. A bit time consuming to put together over 40 bikes but we enjoyed the final product!
Review by Shehraz6 years ago
My Villy's Custom Bike is the envy of our neighborhood! We added a front carrying baby seat so my son can ride with me and we get compliments everywhere we go. The bike is gorgeous, customized to my character and of the highest quality. I love my bike and we will be buying more in the near future for my husband and son.
Review by Sidnay6 years ago
Absolutely beautiful work, they are truly artists. The bike has worked wonderfully for the past two years and I've used it everyday! I would recommend to anyone.