Really good customer service. Sorted out a problem with a washing line product very efficiently. Easy to get through to a real and helpful person on the phone and they did exactly what they promised, super-quick! I wish all companies behaved like this when there is an issue. Top marks and happy to purchase from them again in future.
Review by Stockfood Steinwald5 months ago
Not happy I think you need to recall your velida turbo smart mop and bucket I've now gone through two of these in 6 months I'm not happy at all the mechanism keeps breaking on them so wont spin. I'm not a heavy user of it I use it about once a week as I also have a karcher floor cleaner. Really not happy.
Review by Shopzilla Kondricz7 months ago
Vileda have replaced my 1 2 Spray mop without any hassle. Excellent customer service.
Review by Toufeeq Derrow1 year ago
Vileda have replaced my steam mop twice now, with absolutely no issue. Obviously there's a design flaw with the product, but flawless customer service!
Review by Nutu1 year ago
Limegreen is essential
Review by Janiska2 years ago
Excellent products, of a very high standard, but also at reasonable prices. I purchased a large ironing board, which is easily the best one I've owned. One of the plastic feet had fallen off during transit (not Vileda's fault at all), so I sent an email to the Vileda Customer Service team. Within 48 hours, a replacement part came through my letter box, with no charge. Highly recommended.
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