I've ordered an urgent service, which should have taken one day. One day passed - I heard nothing, had to chase them to finally get my visa letter (couldn't find a number on their website, had to communicate via emails). They have also refused to provide any refund. Although it says "recommended by lonely planet", next time I will choose other agent. They also charge above market average, just waste of money.
Review by Kabery Linsenmaier6 months ago
Recent bad experience with the Vietnam Visa Center. They provided an approval letter quickly and it was accurate (hence two stars instead of zero). But I also paid for the agent pickup service in Hanoi on Sept. 8, 2019 and no one showed up. It took an over an hour to get through the Visa line late at night. When I returned to US, I emailed them 3 times and they haven't responded back.
Review by Rocksanne1 year ago
Okay I'm a bit tipsy so I hope I'm writing the right review for the right company. I went to vietnamvisa-center.org . I think this is it.
So I missed my flight because they didn't let me on as I didn't have a visa... Dang!
I needed to go to Vietnam! Whoops... Will everyone make fun of me for missing my flight? Will they mock me? Maybe who knows.
I went to this site. Let's get a visa. It's like $60 and they promise to do it in 4 business hours. Sounds good. I booked it and paid.
They send a confirmation email with the details... I screwed up... I wrote Austrian on the form Instead of Australian... I need to get it changed.
I email the help line... They email me back saying they will sort it.
Four hours and 21 minutes later, there is my visa letter in my inbox! It says "Australian"!!!
Thank wow. What a service.
I book my new flight for tomorrow. I only miss two days in Vietnam. No one will make fun of me. No one will mock me for my mistake. The visa centre has saved the day!
Review by ViKicentro Derrow2 years ago
These guys are awesome. Dont trust anyone else. Literally got me my visa in less than 24 hour and otherwise would have had big problems on my asia trip. Thanks a lot guys!
Review by Carliene Derrow3 years ago
Had no issues using this service. They responded to my emails when I contacted them. I did the one day service, had the letter at 6pm. Very helpful link in the email to all the forms that needed to be completed at the airport. Advice I would give, make sure you have enough US$'s and your passport photos before arriving in Vietnam. Prepare for a lot of queuing, so if you have a connecting flight give yourself plenty of time.
Would recommend this service
Review by Escapaid3 years ago
The website quoted me that it would cost $25 for the letter within ONE business day and $25 at the airport for the stamp. After I had to contact them TWO business days later, they told me I needed to pay them $20 more because the policy for Americans had changed. AFTER paying them the extra $20, they told me it was now going to cost me $135 at the airport. This was such a price hike, I could no longer afford to go on my trip and they REFUSED to refund my money in spite of their claims on their website to have NO HIDDEN FEES and a MONEY BACK GUARANTEE. Know before you go. Don't get screwed over like me.
Review by Royally Leitz4 years ago
All as promised, great service, highly recommended.
Review by Basecamper4 years ago
The visa invitation letter was provided quickly, even before the time range mentioned in the confirmation email. Helpful notes on what to have ready were received as well.
Great service, thanks a lot.
Review by BexMur4 years ago
Very quick service and helpful advise.
u saved my life because my girlfriend would have killed me if our hollydays would be canceled. Thx for that!!
Review by Robskylink4 years ago
Always thank you. Very pleased.
Review by DrKimmyJ4 years ago
We did not realise a visa was required for vietnam until we tried to check into our flight. We found Vietnam visa center on internet, paid our money and we were able to board our existing flight. We were then met at the airport in Vietnam by a visa center staff member who skipped lines and sorted out our visa's in no time. For such a stressful situation, Vietnam visa center made it run smoothly!
Review by Brietzke4 years ago
I had nice holiday in Vietnam with your support. I forgot to obtain visa when check-in at airport in BKK, but your company saved our holiday with fast service. Everything was going on smoothly. I will recommend your company to my friends. Thanks for all your help.
Review by Qimtek Gemmes4 years ago
this procedure is easy and the company reps are trustworthy . I highly recommend you use these services.
Review by Alfie4 years ago
We had paid our money to get what I thought were our visas when I saw my name, Lewis Alexander Cross, and my wife's name, Barbara Anne Wearing, on the official looking printed list. We arrived at the Saigon airport entry point expecting the immigration officials to match our names to their list, stamp our passports and all done, off to our hotel.
But - Oh no!
We now had to pay 45USD each to actually now buy our visas! We had no USD or VDong on us so at 10.30pm we were told we could not get into Vietnam!
As you will appreciate this was a horribly stressful situation for a couple of elderly tourists!
It could very easily have been avoided if there had been clear notice on that "visa" list that we were still expected to purchase our 45USD visa at the entry point.
Various unsuccessful attempts to get temporary entry until we got some USD or VDong only made the situation more frightening as it got later and later at night.
Fortunately a fellow traveller finally took pity on us and lent us the required 90USD on the risk we would get the money back to him the next day. Wow, disaster averted!
Review by Dianetics Rottersmann4 years ago
Very fast, simples
Review by Vemana4 years ago
I used this service to get a printed visa invitation when I entered Vietnam. I used the service twice and each time I found the document to me essential in making a clear and uncomplicated entry into Vietnam. The visa arrived promptly and in good order. I consider the cost to have been very reasonable. The document saved me a great deal of hassle.
Review by Drewielondon Mamlouk4 years ago
I was recommended to use this company and after using Vietnam Visa Center I would recommend them to others. They are very quick and have very good customer service.
Vietnam Visa Center is rated 4.0 based on
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33A Pham Ngu Lao, Hoan Kiem, Hanoi