I was a contributor, after what resulted to be unprofessional attempts to sell, they decided to go back and eliminate ALL clips from contributors to later pick up “what sells”. All the work preparing thousands of video clips and photos have been erased in the blink of the eye, contributors treated as condoms, used and discarded. I’ve met some crappy companies in this business in half a century but nothing like this one!
Response to the feedback:
You can give all the excuses you want but what you did was unprofessional, unethical and irresponsible, it defined you as an amateur in this industry and destroyed the work of thousands of producers, I do not think that those that remain in your site will trust you anymore, you are the make me laugh and the shame on the industry at the same time, you will be remembered as such for the handful of serious companies in the area.
Review by Rizalgpx1 month ago
I had been with storyblocks for a couple of years and had spent a lot of my own time uploading my own produced media to their site only to find one day , all of a sudden all my videos , portfolio , ect had been deleted and not even an email was send to me to explain why , I totally agree with comments made that they treat us producers as used condoms .
How very unprofessional STORYBLOCKS is and I truly hope companies like yours cease to exist soon .
Review by Tawanaka1 month ago
The customer service at this place is amazing. I didn't have to go through 20 automated questions to speak with a human. When I got to a real person, it wasn't some call center in India. They were extremely helpful, and fixed my issue with no hassle.
Also, the service they offer is great. I don't work in video full-time or I would always use this, but I will definitely pay to use it again next time I have a project.
Review by Raybrooks2 months ago
Account was deactivated out of the blue for no apparent reason. Flabbergasted as to why.
Review by AYCResidential3 months ago
I signed up for videoblocks and used it for a month and then discovered a better option. I deactivated my account and canceled the subscription but they charged me again this year. Reminds me of a gym membership that is impossible to cancel.
Review by Forewarn Vinueza4 months ago
I want to warn people about the terrible experience that I've had with this company. I enrolled for a years subscription after speaking to one of their sales people. I was told that they have support for their products. At first, it seemed to be straight forward; however, once I downloaded a after effects template and followed the instructions on how to edit the text and the photos, I noticed that it was not working. Frustrated, I reached out to the company by phone, only to reach a answering service, that said someone will get back to you within 24 to 48 hours. After that I did receive a blanket automated email with directions on how to work the after effects product. Thats it. I contacted the company again, and again with no luck getting my issue resolved. Finally, frustrated and upset about the terrible service that I received I requested to cancel my subscription, expecting a full refund. I had paid for a full year $349.00. Instead, I received $289.00 which means they took a month off of my refund, and that's calculated as if I had paid a monthly subscription, which I didn't, I paid for a year. Clearly, this company doesn't care about the customer service that they give their customers or the way in which they conduct their business. Because of this I don't recommend using Storyblocks.
Review by Meire Douwes4 months ago
I absolutely can't recommend. Just to download one material, you have to buy a very pricey subscription. But that's just the beginning. My subscription got renewed despite i have cancelled the auto-renewal. The storyblocks staff doesn't respond to emails and also they have ,,absolutely no refund policy" and zero kindness, a very common trait of internet scammers that count for ,,one big cash grab and goodbye, we don't know you, you never were our customer". And that policy is not because ,,customers will unfairly download a lot of materials and immediately cancel subscription", because they can easily see what project files you have downloaded in your account history. Its a lame excuse. Anyway, they could respond the emails at least.
Review by Scotz5 months ago
I'm extremely happy with my subscription to Videoblocks. I don't write reviews often but felt the need to here because the quality and quantity of media at this site is worth every penny of my subscription. As a motion designer and videographer it saves me a lot of time, energy and money, which I value in that order :) I find it can be tough on other sites to locate, afford or navigate for the kind of content I'm searching for. But on Videoblocks they have a very solid library of media and their user agreements are definitely fair. Even reached out to their customer service to say so and the representative was responsive and upbeat. 5 stars for this site for sure.
Review by Oromena Derrow5 months ago
I find that VideoBlocks is a fabulous source for all types of videos. I often use the video for backgrounds to my weekly video messages to my audience/followers. I love the 'members selection' as the videos are included in my nominal subscription. And if I need to pay for a video (which I do from time to time) then the prices are very reasonable. I highly recommend VideoBlocks
Review by Bafford6 months ago
Refused to refund my subscription even though I contacted them the same day and haven’t used the account for several months. Be careful of this company.
Review by Ashburner6 months ago
very good i like to work with you:) have a good year
Review by Picken Cadas7 months ago
I have used this service for just over a year. It is super easy and a great help to complete my work.Is inexpensive when you compare with others services or paying someone to work on your project. The most I use is music for my videos and I always include background music at no extra cost (that is a plus to my clients). However, when I have special projects for meetings or training, being able to use footage is a great advantage. In the case of graphics, I usually use AE. I'm not very proficient with the program and it makes me a little hard to manipulate the graphics Soryblocks have accessible. Although it is not impossible. I have never had copyright problems. 100% of my work is uploaded to YouTube. I definitely recommend this service.
Review by Lynnor7 months ago
I'm Youtuber/Vlogger/Amateur filmmaker guy and Videoblocks really helps. I continue to pay for it because they've got the best material and a growing library. I've interacted with customer service a few times and they were very helpful.
Review by Steinn8 months ago
When it has to be quality video it has to be Videoblocks. The Marketplace and Member Library has my team covered for all their digital video asset needs!
Review by Serai Ayubu8 months ago
Storyblocks tripled our income. When our business decided to move into video production Storyblocks was the right choice. We've tripled our income and our videos are our most popular items. Thank you Storyblocks---You rock!
Review by Sathi Ehlbeck8 months ago
My productions are small and offbeat. But when I need help with video clips I always can find what I need on videoblocks.com. I give them 5 stars!
Review by Hasi9 months ago
Excellent selection, imaginative positions, easy to work with. Highly recommend. R.D. Tucker, Community Digital, Inc.
Review by Torniaccio9 months ago
Videoblocks took a giant step forward this year when they expanded their library for members. They got that B-Roll!
Review by Hassina9 months ago
Good And Profitable and VERY USEFUL BROADCASTING content
Good Creator Awesome Broadcasting Materials i will give you five star....Good prise Value Money .............
Review by Bafford Havenhand9 months ago
DISHONEST DECEPTIVE IN MY OPINION - I signed for a 7 day free trial via an email they sent me, downloaded 1 clip and they charged my card instantly for a full year. This is not honest trading and I now want my money back today. How is that a trial? I googled videoblocks scam and there are pages and pages of complaints about this. It also promised within the trial free unlimited downloads from the full libray this was untrue as you are seriously limited. The practices of Vidoblocks / storyblocks should be investigated properly. False advertising period . If your tempted by the advertising and unless you want anything other than a trial my advice is dont do it unless you want money going from your bank within seconds. If I get a refund and they do the right thing, I will ammend this review.
INTERESTING READING: facebook copy and past = VideoBlocks SCAM by Storyblocks
Review by Pgreenan9 months ago
Really Good Quality Videos, Images and Music!
Review by Kiranpal10 months ago
The sheer volume of high quality content for the yearly price is overwhelming! It's like having a complete graphics design team at my fingertips that helps me take my project from concept to complete. I love Staryblocks!!
Review by Shivion10 months ago
Deceptive billing & got stung big time
Watch out if you are on a free trial. They will roll this over into a premium trial and keep charging you annually.
Review by Griswald10 months ago
Great site, great selection. Could always use more clips though. Keep adding stuff.
Review by LAGirl10 months ago
Juste : remarquable.
Not only the price/quality ratio,
but the customer support, that is bluffing.
I am deeply impressed to say it simply.