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Review by Jacqueline11 months ago
If i could give this company a -100 I would! They sell fakes with authentication certificates that aren't worth the paper they are printed on! I had the bag i bought checked out by authentic8mybag.com and the bag is fake but Vide absolutely will not accept it is fake. I've managed to get a refund today 01 July 2020 (only because I informed them I'd started a Charge Back dispute with my Bank as I'd received Counterfeit goods) but they withheld £22.52 as apparently the refund is what the bag is worth..... i paid £439.18 for it on 12th June but they only refunded £416.66.... I've emailed and asked why and their reply is thats what the bag is worth! I will be really pedantic about this now and will fight for my £22.52 and hopefully shipping costs too with my bank, as it cost me £48.30 to return the bag to their Paris office as it had to be sent insured for £500.00 and within 48 hours of you receiving it. If the bag is proved to be fake by their legal dept they will re-imburse shipping costs but they still say it's a genuine bag so it allows them to not re-imburse the shipping! DO NOT WASTE YOUR TIME OR MONEY WITH THIS COMPANY. It is nothing except a giant headache!
Review by HaLinh1 year ago
I bought the Vintage Chanel Pearl drop earrings from this
American seller ID "Mytreasure",
and it was awful experience ever, every single chat was expecting to answer her ASAP, and blackmailing buyer by cancelling their order , pushing the buyer of make decision right aways on shipment, and on other hand make buyer waiting for ages if buyer has any questions, anyway, the DHL which is crazy expensive, the earrings cost 279eur + 79eur for shipping, and I wanted to discussed to find a lower option ,this is not my 1st buying stuff from France or international, I know there is other option in term of shipping , turn out the seller not only She had zero concept of the different time zone between USA and France even though she's American herself, and the seller was also listed on other website, and trying to bargain between each buyer, that's unfair, there is no 1st comes 1st serve in this seller, And "Oh too bad, you're late, I sold them to other buyer on other web??!?? WTH??? "
last but not least, she was trying to send nasty messages to me, and there is no blocking from Videdressing at all. She is Proudly calling herself Professional seller and not willing to help buyer,no professional seller would do sucj a thing. Im very disappointed on the way of this transaction on videdressing, there is zero involvement to help from them either.
Im out, will not buy anymore from this app such a crappy seller and policy. After cancelled my order as ahe said it has been sold to other, it still available to buy on the App???
Please avoid this nonsense old American lady.
She possible could send by EMS with signature required but I just realized, she wanted to queezed out as much money as she can on shipment, no such thing that send a pair of earrings from France to England (where my parent in law live) is cost 66eur.
I also dont understand the Videdressing method, they charged $5eur for authentication fee,which it need to stop at them and then from there to me but if it send direct to me, how can they do authenticity??!??
Awful mess, glad not waste time and money in this
Review by klaudia1 year ago
Very bad service. Verifying payments for many days when money is blocked on accounts. Do not response, apart from standard automatic emails.
No order tracking.
Correspondence in French only, though they have English website.
I do not recommend.
Review by Jacqueline Mazières7 years ago
Vendre ou acheter des vêtements de marque d'occasion est un vrai plaisir sur ce site ! C'est beau, bien fait, sérieux et pro...
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Review by Fancis R.8 years ago
I love shopping on videdressing.com. It has lovely inventory, dresses and much more. And the deals are fabulous. I have told all my American friends about it. J'adore ca!
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Review by laurenceb639 years ago
Site sérieux à tous points de vue
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85 rue du faubourg saint martin