VictoriaCars Reviews

Recommendation for Victoria Car Hire, Alicante Airport. We contacted Victoria Car Hire with queries prior to making a booking for a week's hire from Alicante airport. The response was immediate and very helpful. The whole experience from booking to returning the vehicle was excellent. The staff were polite, loaded our luggage on their transit vehicle and brought us a trolley. The car was brand new, clean and ready for us. The refund of our deposit for fuel was made immediately. We certainly recommend Victoria Car Hire from Alicante.

Great as always

Everything is well

Brilliant, booked by email 3 months earlier. Car delivered to hotel on time and no fuss handover.
Brand new car.
Dropped car off at airport depot after two weeks and free transfer to airport.

Brand new car excellent service

Easy to book. Staff quickly answer your questions and queries
Organised and timely pick up from Alicante airport to the car park
Excellent clean vehicles

The car was clean and almost new. That’s really great service!

Have been using VictoriaCars now for many years and never had any problems with them,always friendly polite and give a great service.

We have been hiring from this company for over many years. Pick up and return to the airport is brilliant. Cars are good. Staff attitude is excellent. Straight forward to book on line from the UK.

Thanks.Большое Спасибо

Used for many years. Always found them to be reasonable in cost and reliable.

Excellent company to rent from first class

Victoria Cars the best !!! Many thanks to Adrian Florescu, he helped me find the right car. Issued a child seat for free. This is not the first time I have been using this company and will use it and advise everyone! I wish you good luck and great development. The only advice is to run the application in the app store for ease of use.

The company was good to deal with pre-rental, at check-in and on return. Small niggles: meeting the shuttle vehicle at the airport should be better arranged. We were a party of six and waited a while at an area with five stands. We could have missed out on boarding because of others who arrived well after us but happened to be standing in the right place when the minibus arrived. Our pre-rent paperwork clearly stated that we would buy a tank of petrol and have the value refunded of any left at the end. This is not what happened - and it took a while to grasp what was happening. I think it was fair, but not clear.

Victoria Cars outstanding Service & Support!
Booked a car (license plate 9628 KVS) from group F in the period 30-06-19 up to 07-07-19.

I rarely write a review. But in this case I just had to do it just to share my experience with Victoria Cars.

Every year before the vacation starts a lot of headache for finding a reliable car rental company. And really it took me a couple of week to find a suitable and reliable company, because no one wants to be cheated afterwards!

Also everyone has some wishes with a car. So I sent a mail to multiple companies (e.g. rental companies at Alicante Airport) just for information. Some I really didn't hear anything and some after a week! What would happened if a booked the car online and there was some issues with it and I sent a mail??

But Victoria Cars replied within a view minutes...I was really flabbergasted :-)...also because I sent the mail in the evening...
All the questions I had (during multiple mails), Adrian answered them fast, correctly and most of all politely. You would prefer to expect as a vacationer also some service(s) (I don't going to tell what kind of service(s) ;-)) but also that were no issues for Victoria Cars.

Really there was a moment I couldn’t believe it anymore. But the day I received the car, everything was correct!
The car was clean from inside/outside, barely 5000 km’s, great sound system, airco worked perfect and so on. You immediately felt that you didn't have to check anything such as scratches and dents. The car was just perfect (the wooww feeling!)

Was there really nothing went wrong? Yes off course! Wherever people work, mistakes can be made. Sent a quick mail to Adrian and few days later issue was solved.
Unfortunately, some reviewers don’t understand this…

@Adrian: as I said multiple times in my mails again thanks for your outstanding Service & Support.
It was really a pleasure to drive the car during our vacation. Just keep up the good work!
Also thanks to Andrea.
If I could give you more stars I certainly had done that!

This is my way to thank you!

Good value, very quick and convenient transfers to/from the airport, came and repaired our van very quickly when the pedal broke, staff friendly and helpful. Would definitely use again.

Wish we had found this company sooner !!! Adrian was amazing . His communication was second to none and he couldn’t be more helpful. He was flexible in being able to accommodate our request to extend our hire at short notice . Picking the car up was easy and quick. We had a Fiat 500 x which was spotless on arrival. We also had flexibility for location to return the car . A big thank you to Victoria Cars and especially Adrian .

As always extremely good service. Any minor problem immediately dealt with. All staff friendly and helpful

With SUPER RELAX insurance never any kind of problems. Using compagny from Alicante airport.

good service good pick up though i use all the time. other people staying at my area allways say they are to expensive and seeing there bills compared to mine. i would have to agree.

Great service

Always excellent service and competitive price for car hire. Would definitely recommend

I hired a Fiat Panda in Calpe for 9 days on 22 February 2019.

I left a deposit of Euro 1,200 and returned the car in good condition as per the contract. But they have not repaid the deposit and it's very difficult to find anyone to deal with this. I thought the car and service were good up until they retained 1,200 Euros for no reason. Certainly the staff were very helpful when I collected the car, now they are ranking with Gcar & Co.

Honest, efficient anf professional. I have used many times now and since introducing the unused fuel payback, they are very honest about the fuel and have credited my card immediately. Definately would recommend. The car this year wasn't quite as good as previous years but I would book again.

Good service. Fast pick up and drop off.