Really disappointing. We arrived to pick up our car that we had reserved through viajemos. There was not a car for us. The only solution viajemos could offer (after 1 hr on the phone) was to pick up the car at another location for $120 more. A definite bait and switch, and we decided to cancel and book through a more reputable place. Would not recommend at all.
Review by Pitt4 months ago
Excellent service. Had a question about my booking and received an immediate reply with a solution.
Gladly book again.
Review by Najiba4 months ago
Good service and good prices
Review by Nandalion Vaden4 months ago
Very satisfied with the company your representative (Jessica Pineda) was very courteous and knowledgeable and was able to find what I was looking for I give her a 10.
Review by Luminae Nemtoiu4 months ago
This time, Viajemos has completely misrepresented its service!! You can’t sell a car rental “con seguro” without liability which is mandatory in California. No return call from a supervisor despite my request.
Be aware not to rent with them in California and check for other states requirements. I had just completed a great rental with them in Philadelphia.
Review by Kumo Gerazis4 months ago
GREAT SERVICE DONE BY SANDRA PAEZ VERY ECURATE AND DESITION MAKING, WELL DONE I WILL DO IT AGAIN GOOD COMPANY, FAST AND EASY.
Review by Edoardo4 months ago
Es myuy facil y el precio es bajo.
Review by Ponit6 months ago
excellent deal that was honored at Dollar
Review by Annadine Hollenb6 months ago
Excelente me asistió Yenney Vazquez
Review by Goyvaerts7 months ago
Great job keep it up....
Review by Bafford7 months ago
Prices were good however the page come out in what I believe to be spanish. Had I not had a translator program I couldn't have read the page.
Review by Kaiser Tavernier7 months ago
El valor del voucher final es mayor que el que aparece en la confirmación de la reserva
Review by Diki8 months ago
Review by Lakesia8 months ago
It's been almost 2 weeks now since "Martha" didnt deal with my complaint, I have asked for it to be escalated, which by the looks of things, it hasn't been. I booked a Mercedes C63 AMG for a wedding I was attending in California.. This car is from the Hertz Dream section, so when you book, you book THAT car, since its unique.
So there is no "or similar clause" as Hertz rightly state, it's not a dream car if its "similar" it's just a car!
So we rock up after our 12 hour flight, present the booking for my C63 AMG, and get given a Dodge.
I booked a 4 door saloon for a start, since I needed to get wedding guests in. The only 4 door they had available was a Nissan Juke that couldn't fit my cases in and since I'd be moving to a couple of locations, didn't fancy leaving cases on show.
Absolute rip off and a joke this company is and now I've complained they've gone silent.
Maybe my solicitor will have better luck contacting you to discuss my refund, the Competition and Markets Authority (CMA) have confirmed a breach of consumer law has taken place.
So after all of the above, they turn around and offer me 33 Dollars discount, is this some sort of joke?!
Avoid this company at all costs, I will tell everyone that I speak to never to use this company, I'll post on every social media site I can find 👍
Review by Siravixii Daraja8 months ago
This is my first time booking rental car through Viajemos.com, you no where get this price. The customer service is awesome. Thank you Viajemos.
Review by Tnshrest9 months ago
Need my confirmation in English.. also will my credit card have a 200-500$ hold? I thought if you used a credit card verses a debit card you would not be charged a deposit
Review by Pergolauz9 months ago
Please send me my confirmation in English
Review by Sathurjan Skev9 months ago
In my opinion these are fare rates and tells you exactly what to expect (print voucher to avoid extra charges at the counter for example).
Review by Eliisa9 months ago
Prices were the best found for those dates. Look forward to trying a new car rental company!
Review by Kliton Sulea9 months ago
Very easy reservations
Review by GukHeon10 months ago
I could not work with the websites of most rental services.
I remember that last time we used Viajemos and had good experience.
Same this time ,easy and fast.