Overpriced and no way to contact customer service. Links either not working or just linking back to in an endless loop.
Review by Meraj Dominioni6 months ago
Insane prices, 1800 euros for ONE ticket for Rammstein in a year. SCAM.
Review by Speaker Fugnitti7 months ago
Köpte biljetter till Backstreet Boys, 31/5-2019. Jag var orolig när jag läste omdömena men allt funkade felfritt igår på konserten!
Jag fick biljetterna skickade till mig direkt efter jag ringde kundservice, laddade ner och skrev ut. Inga konstigheter (var dock orolig innan baserat på omdömena). Det enda: kolla noga när ni bokar, så ni inte blir stressade då hemsidan, när man bokar, tenderar att stressa en. Tänk även på att det är i euro för valutaväxling.
Bought tickets to Backstreet Boys. Was worried when I read the reviews on Viagogo but everything worked perfectly! Got the tickets sent to me right after I called customer service, downloaded it and then printed it. I was very worried, but thankfully everything worked great. Only thing is: make sure you really look through when you book so you don't overpay, on the webpage the clock "ticks" and stresses you out.
Review by Macgurky9 months ago
I bought MellodiFestival tickets by viagogo, they were valid and the places were exactly as I booked them, I got the tickets in less than 24 hours on the app very easy to use it with very clear explanation for all the questions.
Two comments: 1- I bought the ticket in a price more expensive than the real prices on the tickets almost duplicated, 2- They published on the website that the tickets are the last 2 in that places but that was not the truth, there were many tickets available until the last minute...I rate 4 for viagogo.
Review by Alvarado10 months ago
Hi Everybody! We bought 2 tickets to the Alcazar concert on 2 november i Sweden via ViaGoGo. The tickets arrived by e-mail in time and were valid. So no problem with that. However, we bought them already in august because the ViaGoGo webb-site stated that there were only a few tickets left, in fact only the 2 we bought! This was out-right false! Even at the day of the concert there were still tickets left. Moreover, the tickets cost nearly 3-times the ordinary price and this was not evident on the webb-site until just before paying! Moreover, the original vendor (Eventim) cleary states that it is not allowed the resell their tickets and, indeed, the person written on our tickets turned out not to excist! Of course, we should have checked also other vendors, but the ViaGoGo site came out first on a search in Chrome, so they have very god search optimisation... In short, check other vendors first and don’t use ViaGoGo until it is absolutely necessary.
Review by Leroys1 year ago
Just booked a concert and realized how strange that a company
does not send the tickets directly or give a refund when the concert is a year away? I should of checked references, doubt I will get those tickets. Learned a valuable lesson.
Review by Yousafzai1 year ago
Never buy tickets on this website!!! Cheater company and false tickets! And provid everything and all the evidence they required, they still refused pay money back! !
One star is much more, should be zero!!!
Review by Dwanell Ioanna1 year ago
False tickets !!!!!
They sell false copyed tickets and they should pay everybody their money back
Review by Eunicemangomo Barrell1 year ago
Köp inte biljetter från Viagogo! Jag köpte biljetter till hockey VM Sverige - Vitryssland och fik Elana från Tjekiens biljett högst upp på läktaren. Jag klagade på det ända sättet att kontakta Viagogo nämligen genom email
Efter att fått % standardsvar fick jag följande: Anezka
This in no way affects the validity of the ticket, and you can enter the venue with confidence. Your name does not need to be printed on the ticket in order for you to gain successful entry.
We understand that you are anxious about your purchase. However, please rest assured that the ticket(s) you have received are correct and valid. In the unlikely event that there are any issues, please contact us immediately and we will resolve for you.
Jo det är troligt att vi kommer in
Review by Ukc Softe1 year ago
If I could get no stars I would!!’ Bought tickets for Scotland-Wales for £280 Ended up with paying £385 frickin’ pound in the end and they just took that from my account !!! Adding on 2x£48 for administration fee!!!! They’re STEALING and it’s the worst website I’ve ever used! This has to be illegal!!
Review by Sebai2 years ago
I sold 4 tickets to the Europa league final at friends arena, viagogo sold my 4 tickets 2 times to 2 different buyers, when I informed them of their mistake they told me I would be charged a fee because I cannot deliver the tickets. They took 16,000kr in fees from my sale. Viagogo are criminals nothing more & nothing less avoid like the plague...
Review by Prix Ignnoe2 years ago
I bought 2 tickets for Frankie Vallie back in january, expensive by the time I paid for vat, p&p and delivery, my 66 pound ticket per person turned into 189.39. However I cannot go to the concert now. They have an option to sell them back so I took this option telling them I had not received my tickets as yet as they would be delivered on the 19th April. So I went ahead anyway, I received an email telling me that they had sold my tickets.. but with a loss of a lot of money! I am out of pocket by 79 pounds, and I'm sure they charged the new customer what I had paid. They emailed me again asking for the tickets, told them I don't have them and could they send them to me asap.. after at least 10 emails I'm still having no joy with any reply from them, e.g. also said that if l default they would charge me the full price of the tickets plus vat plus the rest again.. Iam boiling mad and have no clue how to get hold of them. I dont know where to turn to now!! ANyine got any idea what to do..
Review by Sobirah Raptopoulos2 years ago
Don't want to wait for payment, but obviously I have to...
Review by Evella Smrkolj2 years ago
This site makes claims about "SHORTAGE OF TICKETS!!" and "1% TICKETS LEFT FOR THIS EVENT" "250 PEOPLE CURRENLY VIEWING THIS EVENT" and every trick in the book with no basis for it whatsoever, if you visit the site again in 3 days after having bought tickets the exact same claims are being made with tickets left if you try to buy more. Plain false advertising to make people rush into buying tickets due to thinking they may not get a second chance except at second hand tickets.
Review by Minack Lucksford2 years ago
Little bit pricey, at twice the price of the actual cost of the ticket; but fast & a secure delivery and safe purchase.
Review by Mct2 years ago
Tickets which are normally cost 16,70 are being sold for 60+ euro's. Although they offer a ticket of 42e,they still charge 18euros extra for sending it to you. Ridicoulous prices and conditions!
Review by Dukethethird2 years ago
I have no complaints about how Viagogo dealt with my ticket request. The availability of tickets was very clear on the site and purchasing them was straight forward. I do have a problem with the £85 per person charge for the viagogo service. I think this is really excessive and makes me hesitant about applying for future tickets.
Review by Zombies2 years ago
I thought I was buying tickets for Black Grape only to find they were actually tickets for the Brit Project? I was charged £70 for a £45 ticket then charges £40 booking fee and £10 for secure delivery. So 2 x £45 tickets cost me almost £200!!! Won't be using this site again!!!!
Review by Imo2 years ago
Everything as expected and great service.
Review by DaveFromMexicoBeachFL2 years ago
Good communication about the tickets and what to do prior to the event.
Barcelona accepted the tickets at the turnstile Ok. 1 minor confusion inside the ground itself was that the seat number on the ticket didn't exist on the row specified!
However, it was a memorable experience being part of an 89000 crowd☺
Review by Kepler2 years ago
Great service however I do feel that doubling the price of the tickets was slightly steep. Granted they were booked late, however to be sent official tickets with original cost on as well as hefty delivery charge did make it rather costly! Thankfully the event was worth it but a little less money would have sweetened the deal!
Review by Riflemanriffle2 years ago
Fabulous evening with my daughter.
Review by Niyati Jaffrey2 years ago
Having purchased my ticket from Christchurch online, I wasn't sure what to expect when I arrived at the venue. I found the venue probably the best outdoor concert venue I have ever experienced in my life & the seat I bought was just perfect. I had no issues whatsoever & would highly recommend viagogo every time. Will always continue to use them for my concert requirements.
Review by Liloutie2 years ago
I bought two e-tickets for the concert with Andre Bochelli in Copenhagen. I was told that we got the ticket 3 days before the concert. They did not send it and we did not see the concert. It is almost impossibel to contact Viagogo but I manage to get in contact with them after the concert and they return the money. I bought the ticket in good time (september) for the Concert in February.
Review by Jienevit2 years ago
I love viagogo its give me freedom to cancel or to attend to concert! Its the best website, its the best distribution channel for events!! J'adore !!