Viagogo - Sly, Heartless and Greedy
I bought 2 tickets to see Ozzy Osbourne, with special guest star Judas Priest. I don't really care for Judas Priest, but was happy to pay the higher price asked to see Ozzy. Ozzy cancelled due to health reasons, and just like that, this bull**** company, Viagogo, the biggest scammers out, made out a ticket form that I was going to see Judas Priest for the same amount. It looked like I bought this ticket from the moment go. I sent them a few emails to let them know that I bought the ticket to see Ozzy. Their response? Basically tough luck, you know our policy, go and see Judas Priest or sell the tickets which still features Ozzy's name at a concert that doesn't exist! The tickets are of course in the seller's name, so I might not even get in, even if by some chance I decide to go to a concert that I did not want to see. I don't hold Viagogo responsible for the higher prices, I was aware what I was paying to see Ozzy, but I honestly think that they are cruel and vindictive in their customer relations to make me go and watch artists that I have no interest in, just so that I don't throw away $499 AU.
They don't even deserve one little dot of this 1 star rating!
Review by Dominka Scites9 months ago
Just terrible. Watch hidden fees And charging in a different currency. I was charged a $170 for $95 ticket. No one returns calls to question this. No wonder they are being prosecuted by the commerce commission.
Review by Shums2 years ago
Viagogo is not a trustful company. The prices are too over the top and you have no way of contacting them on the phone, only email so if there is a problem they won't reply. Upon buying my tickets for Bruno Mars. The prices changed in the checkout from what it recently advertised. After confirming your order, they send a follow up email about needing photo ID and passport "validation" which is pretty ridiculous since no other real company does this. Also they put fake tickets up that they don't even have during concert sale times so they can scam the people that wanted to buy tickets for a concert. Just stick to the verified sites like ticket master, save yourself with the stress. The only way I didn't get scammed is because in the passport stage, I didn't send them anything so that les to them cancelling my order and I got my money back. Overall it's a really dodgy site.
viagogo is rated 1.0 based on
Trust Mamma Reviews
Our reviews are aggregated from multiple sources to give you the best overview about viagogo.co.nz.