John was awesome to work with. He ensured that my loan process even when difficult was low stress and any problems was quick to deal with and correct the issue. I would recommend him and his company to service any veteran past or present to buy a home. Out standing service, very professional and easy to work with. Thank you John
Review by Josbel3 weeks ago
Hello my name is Ralph Chavez Sr. I'm 93 Yeats old. My veterans loan officer IT helped me very well, He advised me, He gave me the confidence to continué whit the process of byung my house, un a simple way, answered all my questions. Thank you for everything.
Review by Lotheus1 month ago
Veterans First is sooooo legit! I'm a 53 year old veteran who never owned a home before. Jeff Albritton took my app and ran with it. He was totally professional and worked his butt off for me. Home ownership would not have been possible without Veterans first and Jeff. Today I own my own house!! If you are a veteran you need to get ahold of Veterans first and ask for Jeff. You will be in your new home in no time! 10 stars +++
Review by Stefpap Feigelman1 month ago
The VA loan experience was great! Daniel was the best. He needs to be cloned. He steered me through the entire process. Thank you very much
Review by Rocer Powala1 month ago
Kristen Howard is one very exceptional person. She has gone out of her way to ease the process of refinancing our home. Kristen insured that we were kept up to date on all items needed, sent us many of the required forms and insured we understood the on going process. In the process she was able to save us $ by watching the market to get us the lowest interest rate and lowest costs. She is by far a real winner.
Review by NShaitey1 month ago
I really believed my days of owning a home were over. After the crash and burn days of 2008 etc.- I felt like I had no chance to get back in the game. Veterans First kept reaching out to me and FINALLY I picked up the phone and called the number. That is when I met Heather Lewis. Ms. Lewis expertly guided me through every minor (and major) detail down to the final closing. She even found me an agent that specializes in working with Veterans-Michelle Marina (what a team they make!!). I have NEVER had a more pleasant experience in purchasing a home. It was literally stress-free. Both Heather (and her team) plus Michelle handled every little detail flawlessly from start to finish until the recording was done and my keys were in my hand. 10 STARS!!!!
Review by JJGames1 month ago
We were told my husband had a current late payment and couldn't apply till January but he would check on us to see how things were going. I text him a couple of months ago and he never responded. We close on October 4th no thanks to your company. Maybe if you actually cared, you could have got the loan. Just one text was all it would have taken. oh well. Sorry, not sorry.
Review by TekBoo Blado2 months ago
Tyler Munoz was the representative that did the work for us on our past two refinances. Tyler took care of business for us from day one from start to finish on both for us. I have to admit that this man is on point, very professional and provided the best customer service I believe I've ever experienced in my life. He was totally thorough in his explanations, friendly, and exceeded all of my expectations. Hands down this was the best experience I've ever had when dealing with anyone over the phone or in person with every step along the way. If all of the employees that represent this company work with customers the way Tyler did with us I find it difficult to believe that anyone would consider giving anything other than a perfect rating for this review! Over achieved in every aspect and I recommend this Company looking into promoting Tyler Munoz in anyway shape or form to see he continues to support others the way he has us and going the distance in being supported by those he is employed by! I wish I had an employee like Tyler because they are few and far between! PERFECTION TO THE "T".....!
Review by Guardbridge Comollo2 months ago
As a Veteran, I contacted Nicolaus Clark for help in obtaining a VA Loan. I misunderstood "how he helped Veterans", thinking he would make sure my points were in order to qualify. Once he explained to me his role in the VA Loan process was as Loan Officer, I then realized he could be a huge help in actually obtaining the loan. The loan he was able to obtain for me was superior to any offered by 2 other loan officers. But it gets even better! (Thank you, Lord). During this month of almost daily contact, I was patiently and expertly guided through the loan procurement process. This was no small feat for Nicolaus as I needed a lot of technological support that probably created a lot of trying moments for him. He hung in with me and tomorrow I will take possession of a great new home complete with ocean air.
I hope Nicolaus realizes how much I appreciate his patience and keen desire to serve Veterans! Feel like with his help in this process I was able to make it through the loan gauntlet without any wounds and find my new home at the end. Please keep up your patient dedicated service.
With my gratitude, June Swall
Review by FJacklin Asole2 months ago
If I could give my loan Officer Jeff Albritton 20 stars I would. I never thought owning my own home would be possible. Jeff was amazing from start to finish and it was a long way to the finish line. No matter what came around he was always there wether just to vent to or ask a question to. Jeff made you feel like family not just a number and that meant the world. We closed on your house on September 30th. Jeff was the first one to call and Congratulate us. If you ever want to buy a home Call Jeff Albritton at Veterans First especially if you want to be treated like Family and not a number.
Review by Kiyonna Township2 months ago
I enjoyed working with Jeff Albritton. If I had questions he would make sure he did everything he could to answer them as quickly and accurately as possible. I moved 1500 miles to purchase my first home which was stressful in itself, and jeff made the purchasing process as painless as possible by keeping me in the loop every step of the process.
Review by LunarSimsGaming2 months ago
Nicolaus Clark was absolutely amazing through this whole journey. His patience, knowledge and guidance led me into the home of my dreams. He has excellent customer service skills! I recommended him to a friend and they were extremely happy as well.
Review by Jebril Roshko2 months ago
Daniel Mendoza was awesome. He helped me every step of the way. He answered all my questions in a timely manner. We closed a month from the day we started.
Review by Jasmire Grigis2 months ago
Veterans First is an amazing company. Jonathan Riddle was extremely helpful and when I thought I wouldn’t be able to complete a mortgage he made sure I was eligible. When things came up, he worked his magic. Today my wife and I are proud owners of a home and we couldn’t be happier with the process from Veterans First and Jonathan.
Review by JoluGame2 months ago
Jason Poteet Loan Officer.
My name is David Greenberg,
I’ve been doing real estate as a full time profession helping veterans for 10 + years. In my years of doing real estate I've come across my fair share of loan officers. Some good some not so good. Recently I have closed a couple deals with Jason. Jason's is a stand out at his job. His follow up and knowledge was nothing short of amazing. I talked with my client's during the process and they conveyed the same feelings that I have. I find him to be very knowledgeable, respectful of others & easy to work with. He is accountable & responsible who takes his job very serious. Doing V.A loans can be very trying. I never once saw Jason get rattled. He was always calm & cool. Jason is also open to other people's idea's. He understand's there is more than one way to do something and he is not opposed to learning. I hope to do more deals with Jason in the future.
Review by Amariei Alleras2 months ago
While it did start out well and we seemed on the same page with our realtor and our agent out of nowhere we are given a new agent and i have no idea why. At first it wasnt so bad but then eventually it was like her just lacking knowledge and professionalism. He asked for documents that we absolutely needed on the week we were supposed to close and then when addressed tried to state that he had asked for them at the very beginning. We were supposed to close on 08/23/19 and now its 9/6/19 and we're still not in our new home. I honestly don't think it was so much with the company but more with the agent we were assigned.
Review by Escarth Enggrob2 months ago
Knowing this would be our "last" home purchase, we researched the best VA options for mortgages. Daniel and all the team were FIRST rate through a possible "stressful" time. Always positive and professional and quick to respond to questions! Highly recommend Veterans First and Daniel Mendoza ! Thank you all ! LW
Review by Alexendra2 months ago
Thank you Travis Welfle for a polite, professional, and painless process. I have been through this process before and veterans first and Travis made this a great experience!!!
Review by Audydz2 months ago
Jeff Albritton was great to work with! He always was available or returned my calls/emails very promptly. He was very knowledgeable in aspects of the VA loan and the process. Thank you Jeff for all your hard work for me and my clients. We appreciate you!
Review by MLizarraga2 months ago
Veterans First was very helpful in getting home loan. They worked with us to get every aspect correct. Our closing took a few months longer due to unseen reasons. Jolene was there every step of the way helping to move the process along. Her attention to our needs was great. She always had an answer to our questions. I will recommend Veterans First to anyone. Their service is well above the rest. If you are lucky enough to get Jolene, trust me you are in great hands. Thank you Veterans First. Jolene you are an asset to this company.
Review by Phyfos Condotti2 months ago
Kristin Howard was great , she was very knowledgeable and made it all very easy
Review by CustomerJMRansom2 months ago
Wasn't looking for a loan but I was contacted by Chelsea because the rates had dropped. This shows their real focus is Veterans and helping them save money. My APR dropped a full percent and saved me money!!
Review by Niamhellen2 months ago
Kristen Howard went out her way to provide a speedy refi under the most intricate circumstances where time was of the essence to get the most cash out from the new loan. Kristen followed up with me every day from start to finish to ensure that all the details were correct. I felt secure and assured with Kristen's ability to understand my needs. By far it was the best experience I've had doing a new mortgage or re-finance. All in all the whole Veterans First staff did an outstanding job for me with Kristen Howard at the forefront. All Veterans should be lucky enough to have Kristen handle their mortgage needs.
Review by Svecias Joumani2 months ago
As a first time home buyer, I was hesitant on purchasing my first home
My wife and I had no Idea of the process and steps it takes to finalize the purchase of a home, Thanks to Jason Poteet the process was process was not as difficult. Jason is a true professional and his devotion to us as his customers made this experience a pleasant one. Thanks to Jason we were able to get and qualified for our dream house. Thank you Jason and Stevie for all your help.
Review by Cmhowcroft Jankuns2 months ago
The process was a bit daunting but Kristin Howard was wonderful. She helped us overcome obstacles that neither she or we had created. I guess we really did not know exactly what to expect from a VA Loan. It seems it is a little more difficult to obtain than a loan from a local financial institution. We thought it was suppose to be easier and a tad bit less expensive. All in all though, we made it through and look forward to doing much needed improvements on our home.