We collate all the best reviews from around the Internet so you can view them in one place
Review by Donna P.1 month ago
Took forever to arrive, couldn't get a straight answer from the company despite numerous emails. Used it 1x. HASNT worked since! Utter crap! It's a ripoff!
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Review by D T.6 months ago
I ordered this product 7 months ago and after 20 or more emails in regards to me NOT getting the product I ordered and paid for... All I got was lies! They took my money and now the email server says it not a valid email! I hope the Federal Bureau of Investigations burst them and shut them down! I still want my money back! And then some for all the stress thus has caused me!
Do NOT attempt to purchase ANYTHING from Very Crate! They're VERY GREAT at robbing people!
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Review by Lynn D.6 months ago
I filled this tub with water and added the salt then set this on my kitchen counter. It started changing colors with seconds. I read reviews that the water only changes color if your feet are in it. NOT TRUE!
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Review by Elizabeth D.8 months ago
Took over two months to receive product! Not informed the bath did not come with detox machine! When finally able to use it didn't work correctly. Lights Nvr change color as said! 2nd time to use didn't stay on or work at all! Contacted customer service via email which is only way, and still almost full week later no response! Do not give them your money
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Review by Shari M.9 months ago
Yes I bought one and it doesn't work. Tried to get a refund and you only get robo reply no human response even thought it is promised within 48 hours. I've tried to contact this company over 25 times nothing has been done
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Review by K R.9 months ago
So very disappointed and now pissed!
Placed an order back in May and I still haven't received the product. Now they are giving me the "run-around" since I requested a refund back in June. I have a long feed of emails from them, telling me "this matter is being investigated by management". What a bunch of crap. I've called them as well, and yes the same damn recording everyone else is getting. I guess I'll just flood them with emails every day to remind them how totally fk'd up this is!
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Review by M K.10 months ago
This company is the worst! It took over 3 months for me to get the product. I tried to return it and after almost 1 month of them ignoring me, they emailed me and said they won't take my return and to give it to someone else. This is the absolute worst customer service I've ever received! Don't even try to email them or expect a response! It is a total waste of time! They will ignore you.
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Review by Mary F.10 months ago
AFTER TWO MONTHS OF NO REPLIES, BULL$#*! RESPONSES, AND THE STATUS OF MY DELIVERY NEVER BUDGING PAST "LOS ANGELES WAREHOUSE", I disputed the $101 with my bank. Two months later it arrived. Bought Epsom salt (for $101, they couldn't include some?) and was psyched about soaking my sore feet. The unit didn't work! The lights went on and off. That was it. End of story. I threw it all in the wastebasket. I estimate the piece of plastic costs $5 to manufacture in a Chinese factory. Criminal.
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Review by L P.10 months ago
This is a scam! I am so angry that I wasted my money on this product. It took over 3 months for the product to come. In the meantime, I had asked for a refund. They didn't honor it. When I mentioned an attorney, all of a sudden my product was on the move to me. I received it 3 1/2 months after purchase and I've asked for a refund. I no longer want the product and no one is returning my calls or emails. I'm sure they are waiting for 30 days to pass so they can tell me that they can't refund me my money. DO NOT PURCHASE!
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Review by danelle b.10 months ago
ordered may 28th. Just arrived today. Never got a real response from customer service. No phone number to speak with anyone. It doesn't come with a tub and if you open ot, no refund. Absolute scam. They have blocked every review on their site I've tried to post.
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Review by Joseph L.10 months ago
If I could give a negative 5 star I would. Took 30 days to process (there goes the 30 day guarantee). Took 30 more days to receive. Then the product did nothing. The water stayed clear after three attempts. Obviously we all have toxins it should have done something. But it did nothing. Emailed 3 times no response. Called the voicemail said we only respond through emails. Had to call CC and do charge back people like this should be hung for thievery.
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Review by joanetta b.10 months ago
I wouldn't order this, I ordered it and it took almost 4 months to get here, then I saw on the news where the color does not come from your feet it comes from the inside medal of the machine. It's fake. I tried to send it back because most companies have a 30 day return, guess what they only will take it back if it hasn't been opened. Out almost $100 for something fake. It's a complete scam
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Review by Mike B.10 months ago
Got my unit today after an 8 week wait and used it as described. I am a 70 year old Male and was a heavy smoker and drinker most of my life. There was NO change in the water color after my first 1/2 hour treatment so I did another 1/2 hour and nothing. The array portion of the unit just sits in the water and does nothing. All the lights worked as described but you could drink the water after an hour because it was so clean. Anyone in for a class action lawsuit? [email protected]
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Review by dan k.10 months ago
Ordered the end of March, they took the money right away. Finally came the end of July. Oh yeah, and it's junk! It says in the instructions," the color changes are NOT the toxins from your body. Everytime I see it advertised like on Facebook, I comment SCAM DONT ORDER!
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Review by Maral V.11 months ago
This thing is absolute crap! I never even used it, but I did test it out with no body parts in it to see what happens. Sure enough, the water turned yellow and brown. All on its own. Clean filtered water!!! I emailed Very Crate and it's been over a month already and they have been giving me the run around, they won't give me a refund, and now they are not even getting back to me. This company is a scam!!! DON'T BUY FROM THEM!!!
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Review by Brad H.11 months ago
This piece of crap finally came after 3 months. After looking at it and looking at reviews we find it is a scam. What to do? First, its a waste of time to try and get a refund from them so CALL YOUR CREDIT CARD COMPANY! Mine refunded the money back to my account and put in a report to their fraud department that would be talking to the company. If enough people do this they will no longer be able to process payments and will be shut down. Dont let scam companies like this bilk money after innocent people wanting relief.
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Review by David W.11 months ago
I ordered a foot spa for my wife for Mother's Day and didn't receive it until well after Father's Day. I tried to return it but they would not accept it because I had opened the original shipping bag. The spa was still in its original sealed package inside, but they still wouldn't take it. These people are crooks selling a modern version of snake oil. AVOID THEM AT ALL COSTS!!!
I have also learned that these products are not proven to do anything at all. The water changes color due to other reasons. You can turn it on and watch it change color without your feet in it. Any "good" feeling you might get from it is all in your head, and from warm water moving around your feet. I can get that in a bath tub. The people ate Very Crate are thieves and are willing to work hard to get your money. Don't be a sucker like me.
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Review by Tabitha I.11 months ago
Ordered during the pandemic, back in April from an instagram ad. Its July 16th and I still have not received. No customer service. Clicked on their FB link it takes you to a page for dogs. I'm disgusted and will be reporting them. What's funny is that their website tells you not to contact your bank or something like that and just wait for it to come so you can return it. Very mad at this whole thing. They took advantage of the pandemic.
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Review by Glenette H.11 months ago
I placed my order on May 28. I started tracking the shipment. Looked as if it were in Inglewood Ca from June 4 thru June 27. Now supposedly it's in Brisbane since June 27 today is July 16. I have emailed several times. Then you get that bull$#*! automated response. I wish I would've seen these reviews before I flushed my money down the toilet.
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Review by Andrew R.11 months ago
I've tried a few different types of these others' had. They worked well. This one from verycrate worked the first time only. I asked for a replacement array and they said since I used it I cannot return it. Even though their website says 100% no ifs, ands or buts. They'll solve ect. They won't. And my Discover card let them charge it back.
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Review by Tina L.11 months ago
I fell for the scam too, ordered the foot spay and Very Crate said it was shipped on May 4 but still in California. I agree big scam.
I tried to cancel and got this automatic response and nothing, took me for $125.73.
don't buy
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Review by Jenn M.11 months ago
I ordered it back in April And was about to write it off. It finally showed up today With no foot bath. That's not a big deal I just went and grabbed a plastic tub out of the garage. Hooked it up and plug it in and holy smokes it actually really really works. Within three minutes the water started changing color and I could feel it in my feet like magnets were pulling stuff out of them. I'm sorry for all of you that haven't gotten yours yet I hope you get them and I hope you enjoy them. Also...this is NOT a paid review. Cheers. The three stars was due to the shipping not the product itself.
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Review by Marilyn J.11 months ago
This product is useless these pictures are just me putting this in water for the 30 minutes. The water was just as bad without feet as it was with my feet.
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Review by Doris R.11 months ago
Two months ago I ordered their product because it sounded like an awesome foot spa. They said it would take a while to ship because of COVID-19, so I waited and received nothing. No tracking number to track where it came from, no order number to prove I bought a product from them. Save your money. Try to buy from someone reputable. These people are thieves. They do not provide a proof of purchase.
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Review by Gretchen L.11 months ago
I have been waiting for over 8 weeks for my product. They immediately charged my account and now I can't even get an updated tracking of how long it's going to be to receive it. Would never recommend this company!
