Vertu Honda Reviews

Couldn’t have had a better experience. Ajay Singh dealt with every aspect of the sale so professionally what a well mannered & polite & helpful man, thankyou so much. My car is lovely thankyou for making it a special day for me.

Had a 'while you wait' booking for a service at Honda Doncaster.

1. They didn't start working on the car until an hour after I arrived.
2. When I got home, checked oil level and it was barely at minimum level on the dip stick.
3.They failed to top up the coolant.
4. They failed to rectify the tyre pressure deflation warning light that kept coming on.

This was my first visit to this Honda dealer, it will be my last!

i purchased a honda forza motorcycle from this company two weeks ago,the sailsman was mick jordan,what a nice guy,what he dosent know about hondas is not worth knowing.mick,thankyou for a trouble free part ex and sale.i am very happy.

A big thanks TO SANJAY KAREER for making the car buying experience a relaxed and good one....10 out of 10 SANJAY

Unbelievable experience whilst buying a Honda crv ex.Huge thank you to Ajay Singh for contributing enormously to the buying experience. We would have no hesitation in recommending this branch, you put other branches local to us to shame.All of the team were welcoming and efficient, a rare commodity.

I was more than happy to be dealing with Vertu Honda Morpeth in general and Andy in particular when buying my new Honda Civic.

Every aspect of the transaction was handled in a friendly, professional manner with everything explained in detail.

I would have no hesitation in returning to this dealership when I need to change cars.

Absolutely zero negotiation. The guy didn't even bother to apologise or come up with any excuse "our rates are non-negotiable". Well too bad for you because the next lease company down the road is happy to knock off 80 quid on the same quote.

We were very happy with the service we received from Justin at Honda Boston. Nothing was too much trouble for him, he was very kind and patient. He took the time to talk through everything we questioned, he set up my phone to the car and the dongle, when he could of just told us what to do but he went above and beyond to make the process easy for us. Couldn’t recommend him enough. Thank you.

purchased a honda civic , sales guy was ajay singh , really nice guy who treated us well , the car was spot on , a nice touch was the unveiling of the car , with a picture or two to remember the occasion . thanks again ajay ,

I recently purchased a Honda CRV ex hybrid estate from AJ at Doncaster Honda. I would like to say what an excellent experience dealing with AJ was and sorted out to my total satisfaction an after sales problem which is always a fantastic sign of a great salesman. To go the extra mile or two!
I’d also like to say I’m absolutely delighted with the car, it’s everything it says on the tin.

Very professional and welcoming approach, which matched to great prices, has to be a 5 star service.

We have been customers of Vertu Honda Boston for a number of years now but the service we receive never fails to amaze and impress us particularly from Miss Estelle Hobbs .
We were booked in for a service on our Civic but Estelle was keen to show us the possibility of changing our car and the result was that we purchased our first brand new car for nearly 40 years .
At no time were we under any pressure with all steps fully explained in layman’s terms but fully explaining the merits and capabilities of the new Civic .

My wife and I visited Vertu Honda in Boston, this being the first Honda showroom we had visited in our search for a new car. we met with Justin who was extremely helpful , knowledgeable and friendly.
We decided that after our test drive and the superb customer service by Justin that we would look no further and purchased the car on the day.
I have no hesitation in recommending Justin and Vertu Honda Boston

Having visited Boston Honda to view a Honda Civic we were greeted by Justin Gamage and he was absolutely amazing from the first contact all the way through to picking up our new car. There was no pressure, a very relaxed atmosphere and he was incredibly knowledgeable and passionate about the brand. I would not hesitate to buy my next vehicle from here. Having purchased several vehicles in the past, this was without doubt as pleasurable experience as I have had. Thank you once again Justin.

Recently purchased a car for my wife and to use as a second car from Boston Honda.
We was travelling up from London to view the car and Tim kindly provided a video of the car by email beforehand and answered all the initial questions I had to provide peace of mind as we would have a long journey up.
On arriving to view the car was greeted by Tim and was looked after by Estelle as Tim would be on annual leave the following week.
Estelle was great from the start, it was a particularly rainy day and she kindly drove the car from the forecourt to the workshop so that we could view the car without getting wet. Nothing was too much trouble for Estelle and she even wiped down the rain from the car so I could inspect the condition of the paintwork and bodywork.
After this we went for a test drive and this always felt relaxed and not pushy with a sale or anything. Estelle's knowledge of the car was spot on aswell. I was honest and advised Estelle that we would also be viewing another car after this and she continued with providing great customer service (even though at that point we may have not purchased this car).
To give you an example of how nice the staff are at this dealership, we asked Estelle where the closest petrol station was during our test drive as we had a long journey from London and was going to view another car after, the petrol light had come up on our car. So instead of just giving us directions, Estelle kindly showed us on the test drive how to get to the petrol station, now that is what I call going the extra mile!
On returning from our test drive, Tim was also able to kindly give us the figures and numbers for what they would give on our part ex and the figure for the purchase of their car.
I advised them that I would be able to make a decision once I had viewed the next car we was going to look at.
Pleased to say that based on the condition of the cars, we was happy to proceed with the purchase with Boston Honda.
On the day we collected the car, Estelle kindly had all the paperwork ready and went through this with us. The car was well prepared and valeted and Estelle went through the features of the car and even help set up the DAB favourites channels and connect our phones to bluetooth.
All in all a very pleasant buying experience with Boston Honda, in fact one of the best and I have purchased quite a lot of cars in the past. Nothing ever felt rushed or pushed for a sale, very friendly people.
Thanks again to Estelle and Tim for looking after us

Big thank you to Justin for my new car its great, and for thaking the time to explain the new features and how they work. A relaxed experience as always this is my 3rd car from the Boston Branch always a pleasure to do business with them. great picture to.

Thanks Justin.

Lorna White

I can’t praise Andy and all the staff at Honda Morpeth enough, so attentive, friendly and professional. I was made to feel so special and important from beginning viewing to taking delivery of my beautiful Honda. Thank you so much!

Big thanks to Justin and the rest of guys at vertu Honda Boston very helpful and friendly.

I purchased a Ford Edge from Honda Boston in June 2019. I was supported by Mr Justin Gamage from sales department. I felt quite supported during the entire transaction. My transaction required 3 way correspondence with a final buyer abraod and he was also happy with staff support and understanding. I would definitely recommend this service due to customer care and timely response to enquiries.

I've just purchased a Honda jazz from vertu honda doncaster. I would like to express my gratitude to Mr Shaun singh for all the help and his excellent customer service he went above and beyond thoughout the process of purchasing my vehicle a big thank you from me and all my family and will be recommending you to friends and family aswell many thanks, From Mr Dennis Dexter.

Pleasurable experience buying my Honda Jazz no pressure sales Very friendly and helpful nothing was too much bother even arranged a different branch to fit my personalised plates thank you very much Andy . Would highly recommend

I'm giving 5 stars for excellent service at Boston Honda.
Many thanks to Justin Gamage, he has work hard for us. It's took just a 2 days for us to pick up our new Civic.
Regards yours happy customer

Can honestly say that the service we received from Cody Stevens at the Boston branch was outstanding. We popped in to look at a used car we had seen on the internet and have to say the service from start to finish was informative, attentive and more importantly really easy. Cody was ace and we had been in car garages before and left to feel we were just a means to an end, Cody was just brilliant and was also brilliant at negotiating not just a good price but a fair price for us and the garage. Would I have bought the car if the sales person didn’t give good service - No but as I’ve mentioned Cody had such great customer service and the customer experience was so great it would have been rude not. So thank you Cody for helping us make our decision, I feel you are an asset to the team of Boston - Bravo young man. Ohhh and the mini is just lovely and just what I wanted & needed. So if your looking for someone who is trust worth, gives you the time of day and explains everything you need to know head over to Honda at Boston and ask for Cody.

We have been consistently been impressed by Morpeth Honda Vertu staff over the years but more recently during the purchase of a new Honda CRV hybrid. This is the second vehicle we have purchased through Andrew Davis who, by keeping us informed of developments/ new products, has enabled us to make an informed choice. The purchase process has been quicker than expected and we look forward to maintaining a positive relationship going forward.

We wanted to buy a used car and went to Honda, we were looked after by Estelle, she was fantastic. She took my wife for a test drive, though she didn’t like the car, Estelle took all the effort to show round the other cars, and to take her for a test drive again. It was fantastic and my wife liked the next car. Rest of then it’s were taken care off, paperwork were ready and car was fulled well before I took the delivery. All the request that I made were acknowledged, and I would say it was a fantastic service that we were provided.