The store was close to where we were staying so it was easy to find and drop off our bags. The store keeper was very pleasant and tagged our cases and asked us to take a photo if each one. Maybe it was because we were returning in 4 hours to collect but we did not see the cases locked away securely just left within the store although we had no problems
Review by Ezio4 days ago
When I put in my destination it gave me two options. Grand central and Rockefeller. I assumed that the location of the bag drop off would be at that exact location. Not until I made the reservation did you actually give me the address of the place I was to drop my bags. Why not just give the address upfront so I know exactly how far I need to go with my heavy heavy bags through the streets of New York City??? The drop off and pick up process was fine, cost was reasonable.
Review by Buzoianu5 days ago
Vertoe was such a saver when I went for a visit to the White House and found out I couldn’t bring a small purse. The fee is worth knowing that it’s safe and in walking distance from the WH.
Review by Pimmy5 days ago
It's a bit unfair to rate a service on One single use that actually worked out, but here's the story: we left one piece of luggage for 10 days at the miami south beach location at the Mercur Grand Cafe. When we brought it, the attendant was not too interested, didn't check our order, didn't know that they did Vertoe and didn't want to give us the blue tag to close the luggage. In the end he did and then put the suitcase in the restroom. When we git back to pick up the suitcase, a different attendand didn't know where it was but found it eventually, but did not bother to check the tag against the picture (didn't even look). Then she asked why we didn't take both suitcases (there was another one, not ours). We left it (of course), but even though we got our suitcase this experience did not feel save - anybody could walk in there and say „I've got a suitcase with you“ and they just show you all luggage they have stored and let you walk out with whatever you like, not checking anything...? - not what we expected. Lucky for us our (not inexpensive) gear was still there. So: love the idea of this very useful service, but am abhored by the incompetence at this specific location.
Review by Yudan Amene1 week ago
The hostel’s duty officer was very friendly. The entire drop-off procedure was smooth and fast. Even I arrive the hostel earlier than its operating hours, I was still entertained without complaint. Will absolutely try next time when visiting DC again!!
Review by Trecetia1 week ago
I found it strange that the storage location was in a random gift shop but the employees were friendly and efficient. I was able to drop off my luggage and pick it up very conveniently.
Review by Helenise1 week ago
Luggage left in the morning and picked up at the end of the day. Operation successful.
Review by Jacai1 week ago
So easy to get to. Dropped bags off. Totally secure. Picked bags up and off we went. Seriously amazing...brilliant!
Review by TheKiss1 week ago
Very efficient, reasonably priced service all went to plan very happy. Would recommend using.
Review by Jormari Flechtner1 week ago
Great idea. Worked fantastically for us. Arrived in Boston in morning, but couldn’t check-in early to our Sonder apartment. Held our bags for 5 hours while we roamed the city. Worked perfectly. 👍
Review by Sariful1 week ago
Good place, near metro. Fast service
Review by Dirum1 week ago
It all worked well with friendly people to deal with. Thank you
Review by Minysoda1 week ago
Easy, cheap, and a total life saver!
Review by PhyllisWilliams2 weeks ago
Was a bit nervous using this service in London but the alternative was lumping a heavy backpack around London so took a chance. Was delighted with how easy it was to book and find my storage place, was slightly different from other reviews in that no photos taken and tag wasn’t wound around the zips... but all intact on my return later that evening. Would use again for sure.
Review by Dissy2 weeks ago
Good service. Feels safe.
Review by Berret Danilescu2 weeks ago
The location that we used for luggage storage through Vertoe was exactly where we needed to stow our luggage for the day. The rate was reasonable and the building had a locking door we had to get buzzed in through. Zipties with a serial number were also provided to ensure the luggage had not been tampered with while left there. Great experience, and reasonable rate!
Review by StGeorge Agaraj2 weeks ago
Easy to use, reliable and cost effective service.
Review by Lutrece2 weeks ago
Easy, quick and trustful. I’ll use it again.
Review by Easyminded2 weeks ago
Was very pleased with the simplicity, convenience and price of the service offered by Vertoe. Will definitely be using them again.
Review by Boultinghouse2 weeks ago
Review by Askja Widigs2 weeks ago
Review by BrandonRichardson2 weeks ago
Easy to use and great value!
Review by MSRao Nercua2 weeks ago
Surprising service and needed and good value. Thanks!
Review by Emmelie2 weeks ago
I was a little unsure about the location at first, but they were very professional and everything worked out great for the price.
Review by Arkisha ClarkCustomer2 weeks ago
your staff was very nice and accommodating, will be back. thanks