Before we signed up to Verizon for our company software, we had doubts they could offer us what we needed. however after numerous calls and emails the convinced us it would be "no problem". It took a few weeks for them to admit it but in the end they said that they could not offer the templates on the system we needed even though we had sent examples to them before signing up.
After all this we had no choice but to cancel as it wasn't what it was meant to be. We had an email to confirm it had been canceled However, 6months later (now) we are still being invoiced for the software. I have canceled the direct debit and emailed them to explain why and I cannot get a response! I have made many attempts to get in touch and resolve this but no luck yet.
Overall the service we have received has been absolutely shocking and I strongly recommend you don't use this company.
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