VELTRA Reviews

12Th Sept 2019 I booked online whilst in Tokyo for a day trip to Mount Fuji. It seemed I had duplicated my booking using the same names. When I contacted them to inform me they refused to return one of the payments. (150Euros) Even though it clearly showed a duplication of names. Be careful with these travel
Consultants use one that is recommended by friends or your travel agents.

Great service! Reliable and precise. The customer service is also very kind and helpful

Good stuff. Keep it up.

Veltra refunded me when my handicraft course in Japan was cancelled. Highly recommend booking through Veltra!

We had booked two trip through Veltra as per details: River safari with round trip shuttle & S.E.A. Aquarium.
(i) River safari with round trip shuttle: We had an unforgettable experience to see the world’s most iconic rivers, the park features over 5,000 animals representing 200 species such as manatees, beavers, electric eel, giant puffer fish, jaguar, stingrays, exciting alligators, beavers, huge species of fish and much more in their separate habitats. We like the resident giant pandas Kai Kai and Tia Tia. However, most attraction was The Amazon River Quest Boat Ride. The River Safari takes us on the rivers the Mississippi, the Ganges, the Nile, Congo, Yangtze, Murray and Mekong rivers to see the animals that inhabit their river banks. We also like the largest freshwater aquarium in the world, the mesmerizing Amazon. We also enjoyed the Squirrel Monkey Forest and see these social, adorable creatures roam about their habitat. One of the highlights of your day at River Safari will undoubtedly be the Amazon Flooded Forest, an immersive re-creation of the Amazonian rainforest submerged under 15 meters of water - something that happens annually during the rainy season. Witness the incredible underwater habitat of giant river otters and arapaima.
They also picked up us from our hotel in an air-conditioned vehicle.
(ii) S.E.A. Aquarium: The S.E.A. Aquarium (South East Asia Aquarium) is the world's 2nd largest aquarium by total water volume. It contains a total of 45,000,000 litres of water for more than 100,000 marine animals of over 800 species. The aquarium comprises 10 zones with 49 habitats. The centrepiece of the aquarium is the Open Ocean tank with more than 50,000 animals. It is one of the world's large viewing panels, 36-metre (118 ft) wide and 8.3-metre (27 ft) tall, which is intended to give visitors the feeling of being on the ocean floor. The aquarium houses the world's largest collection of manta rays, including one of only a few giant oceanic manta rays in captivity. It also showcases 24 Indo-Pacific bottlenose dolphins, scalloped hammerhead sharks, the Japanese spider crab, and relatively uncommonly-exhibited species such as the guitarfish and the chambered nautilus. Enter and explore the marine realm of S.E.A. Aquarium, home to more than 100,000 marine animals of over 1,000 species, across 50 different habitats, each one as fascinating as the next.
The SEA Aquarium Singapore was very entertaining for us. Display boards were available at the fish tanks. We very much enjoyed the tunnels while bull sharks and giant manta rays swim alongside us and over our head. The cute seahorses were playing in coral gardens and a selection of bizarre deep-ocean jellyfish. The shark zone contains over 200 different types of shark.

Very super good to take this class..one of best things i did in japan.
Thank you so much!

Very good and friendly service in English. Very reliable. I would totally and honestly recommend it.

Excellent service

The experience was good. And the tour guide was so accommodating and helpful.

The tour was everything they said it would be. It was very well organized and my 10 year old son, husband, and I all had a great time and really enjoyed the itinerary.

The purchase on veltra was ok

I would not recommend Veltra … Our child got sick the night before our outing and despite our best efforts of email, phone calls, and even driving into the appointment to talk face-to-face about our situation, Veltra would not give us even a partial refund. We ended up paying $188 for no services rendered due to circumstances beyond our control. The company that was offering the tour was prepared to give us a refund, but they were unable to because we went through this booking agency. My advice – go directly through the company offering the service, do not use Veltra. Heaven forbid anything ever goes wrong on one of your vacations they will just take your money. I would understand losing a percentage because it was a last-minute problem, but I do not understand them taking the full amount when the tour was still going on without us. Shame on them.

This is the second time I used this company and I found them to be very organized and helpful . Very good.

good service

I had a wonderful experience joining the day tour at Mt. Fuji The day proceeded as scheduled and everything was well organised. The tour guide is cheerful and mindful of the guests.

Tour were well organized,everything on time ,the tour guide was great
made the tour very intersting and enjoyable,recommend to book with
Veltra my next tours

If you enjoy private or small group experiences rather than a huge tour bus, VELTRA offers unusual experiences with excellent service, guides, planning and logistics. Wether it's a language help or you are looking for an authentic local experience you are sure to find something special. Lots of good information on the site for personal planing also. Our best tour in Kyoto (Dinner with a Maiko by the River) was booked through VELTRA

No problems, good itinerary, good value.

An excellent service was provided during the tour.

Very fairly priced, services conveniently located at the pier, and great service to boot!

Love VELTRA for all our travel tours and experiences... reasonable prices, ever so convenient and packages are super easy to book and get around! Thanks VELTRA for adding the great memories on our trips!!

Very convenient and helpful. Had a superb time

Good tour, well organized, butbi notice vertra pricing is a bit higher than local booking, or competitions. Not a huge difference, but something to consider for future booking

During our touring in UK we booked some tours including the very professional and enjoyable London-Paris-Versailles via the Eurostar, that we highly recommend.

Great experience , Miguel our guide was very good , really recommend this trip , make sure you take you swimming suit