VELTRA Reviews

12Th Sept 2019 I booked online whilst in Tokyo for a day trip to Mount Fuji. It seemed I had duplicated my booking using the same names. When I contacted them to inform me they refused to return one of the payments. (150Euros) Even though it clearly showed a duplication of names. Be careful with these travel
Consultants use one that is recommended by friends or your travel agents.

Good stuff. Keep it up.

Everything worked very well both times we booked through veltra. Remember to print your vouchers.

We arranged and paid $120 online for transportation and lei greeting upon arrival in Honolulu only to be met by a non-chalant female with a 8x11" handwritten sign bearing our name asking us what hotel we were staying at and how was we going to get there! Needless to say we were duped out of our money. Never ever would've paid that much for 4 leis and had to secure transportation to our hotel thereby paying another $50. Never will we use this site again!

The tour was everything they said it would be. It was very well organized and my 10 year old son, husband, and I all had a great time and really enjoyed the itinerary.

The experience was good. And the tour guide was so accommodating and helpful.

Awesome Website to book tours. Totally love it. I think it's best method if you want to explore a new unknown place.

Good tour, very interesting sights. Guide very knowledgeable but talked too soft. Hard to hear unless in front of him.

excellent!!!

Enjoyed and loved how everyone treats the customers.

Excellent service

Have had multiple great experiences booking through Veltra. All tours came through and were exactly as described. Will definitely use Veltra in the future.

We had booked two trip through Veltra as per details: River safari with round trip shuttle & S.E.A. Aquarium.
(i) River safari with round trip shuttle: We had an unforgettable experience to see the world’s most iconic rivers, the park features over 5,000 animals representing 200 species such as manatees, beavers, electric eel, giant puffer fish, jaguar, stingrays, exciting alligators, beavers, huge species of fish and much more in their separate habitats. We like the resident giant pandas Kai Kai and Tia Tia. However, most attraction was The Amazon River Quest Boat Ride. The River Safari takes us on the rivers the Mississippi, the Ganges, the Nile, Congo, Yangtze, Murray and Mekong rivers to see the animals that inhabit their river banks. We also like the largest freshwater aquarium in the world, the mesmerizing Amazon. We also enjoyed the Squirrel Monkey Forest and see these social, adorable creatures roam about their habitat. One of the highlights of your day at River Safari will undoubtedly be the Amazon Flooded Forest, an immersive re-creation of the Amazonian rainforest submerged under 15 meters of water - something that happens annually during the rainy season. Witness the incredible underwater habitat of giant river otters and arapaima.
They also picked up us from our hotel in an air-conditioned vehicle.
(ii) S.E.A. Aquarium: The S.E.A. Aquarium (South East Asia Aquarium) is the world's 2nd largest aquarium by total water volume. It contains a total of 45,000,000 litres of water for more than 100,000 marine animals of over 800 species. The aquarium comprises 10 zones with 49 habitats. The centrepiece of the aquarium is the Open Ocean tank with more than 50,000 animals. It is one of the world's large viewing panels, 36-metre (118 ft) wide and 8.3-metre (27 ft) tall, which is intended to give visitors the feeling of being on the ocean floor. The aquarium houses the world's largest collection of manta rays, including one of only a few giant oceanic manta rays in captivity. It also showcases 24 Indo-Pacific bottlenose dolphins, scalloped hammerhead sharks, the Japanese spider crab, and relatively uncommonly-exhibited species such as the guitarfish and the chambered nautilus. Enter and explore the marine realm of S.E.A. Aquarium, home to more than 100,000 marine animals of over 1,000 species, across 50 different habitats, each one as fascinating as the next.
The SEA Aquarium Singapore was very entertaining for us. Display boards were available at the fish tanks. We very much enjoyed the tunnels while bull sharks and giant manta rays swim alongside us and over our head. The cute seahorses were playing in coral gardens and a selection of bizarre deep-ocean jellyfish. The shark zone contains over 200 different types of shark.

Very super good to take this class..one of best things i did in japan.
Thank you so much!

Easy as pie to book through!

I would not recommend Veltra … Our child got sick the night before our outing and despite our best efforts of email, phone calls, and even driving into the appointment to talk face-to-face about our situation, Veltra would not give us even a partial refund. We ended up paying $188 for no services rendered due to circumstances beyond our control. The company that was offering the tour was prepared to give us a refund, but they were unable to because we went through this booking agency. My advice – go directly through the company offering the service, do not use Veltra. Heaven forbid anything ever goes wrong on one of your vacations they will just take your money. I would understand losing a percentage because it was a last-minute problem, but I do not understand them taking the full amount when the tour was still going on without us. Shame on them.

Veltra refunded me when my handicraft course in Japan was cancelled. Highly recommend booking through Veltra!

Used veltra for my first ever trip to Japan, for tours and wifi rental and both were phenomenal! Will definitely use again!

I booked a snorkeling trip in Ishigaki,Okinawa through the VELTRA website. They took care of all my requests very carefully and made sure that I had a wonderful trip and snorkeling experience. They diligently planned the whole thing to very last details and ensured a comfortable and memorable trip for me. They were very patient and replied to all my emails in due time and I totally loved the fact that they take care of their customers very seriously while keeping their customers' happiness as the main priority. I would totally recommend VELTRA to my friends and any other relatives

I took many package from veltra and each of them were just great

Great Experience :)

I would recommend their services!

The purchase on veltra was ok

Great experience in Hokkaido thanks to Veltra

Veltra ...please book any excursions through them, they have a great team at ground level in Japan. Well worth the money.

Reliable, accurate.