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Review by Sue1 month ago
I purchased these shoes a month ago. They arrived with a nail sticking out of the sole into the shoe which I nearly impaled my foot on. I emailed to ask about returning them. They sent me the returns form with not much of an I’m sorry you nearly skewered your foot on a nail inside your shoe. I returned the shoe which they were supposed to “assess” for a refund. It has been with them over a week so I emailed again yesterday and was told it would be sorted by end of day. Still not a word. I think this is the first bad review I have ever given a company. But especially seeing as this was an actual health and safety issue and not just an “it doesn’t fit” I would have expected a bit more effort and concern to rectify the situation.
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