I highly recommend these guys. From the start they were extremely professional all the way to the end. When I talked to them, they listened carefully. They heard my current position and were not hesitant to take my case. Once they compiled all they needed, I sent it in to my insurance and they didn't even try to fight back. They complied immediately. I will most definitely use their services if needed in the future.
Review by Orvlyn1 year ago
Insurance company recommended Vehicle value Experts from past arbitrations as a company that had many succeses with obtaining additional value for clients. Process was explained clearly and succinctly. VVE went to work and I had a positive outcom. Within a week I had a settlement.
Review by Lubica1 year ago
Working with Robert has been a great experience. He helped me through the process of negotiating with insurance to get a more favorable settlement on the value of my vehicle. Robert went above the standard in making himself available to answer questions and give assistance. I would recommend with confidence.
Review by Ineloosa Monwha2 years ago
We got an unfortunate hit-and-run situation recently and the insurance decide to total our car after some attempts to repair. The insurance gave us a really unfair value of our car, in addition they are charging all excessive fees while the car is at the bodyshop and storage. Luckily for us we got referred to Robert -he is so helpful and works real fast! We talked to him on Thursday; signed the docs on Friday and notified insurance on Monday - and insurance give us a great second offer on Tuesday!! -- which is almost 6000 more than the original offer!!!! we are so grateful and couldnt thank him enough. 😊 Robert also waives us the service fee for the appraisal - we really appreciate, especially given the fact that we recently had a baby and every penny does count a lot for us 😊
Review by Mcdees Feinleib2 years ago
Wonderful expertise, knows all the regulations, always one step ahead of the insurance company and predicted their every move. Saved me over $1000 and kept the insurance from totaling and salvaging my car. Got my car repairs paid for by insurance and still driving it thanks to Vehicle Value Experts!
Review by Achely2 years ago
UPDATE: I had a Better Car Replacement rider on my insurance policy and Robert was able to secure that amount in addition to the increased appraisal value on my car.
I worked with Robert at VVE on two different car claims and I am so happy I did because he was able to increase both of my appraisals by a serious amount of money. When I first talked with Robert, I was a little hesitant because I didn't know how long the process would take and I didn't know how much Robert could increase the insurance company appraisal. Robert was upfront explaining the process and I didn't have to pay anything if he couldn't increase my value.
Review by Corvet2 years ago
The world of auto insurance claims is a dangerous place for the average consumer. It is filled with arcane rules and regulations, obscure policy mouse type and company friendly interpretations of the rules. The policyholder has almost no chance without an experienced guide and advocate. Robert McDorman and Vehicle Value Experts are the champions you want on your side; they know the law and negotiate with insurance carriers multiple times every day. In a recent total loss claim on my high value vehicle, Robert negotiated an 18% increase over the insurance company offer and a fair value on my behalf. I could not have done this without their help. Thanks.
Review by Ollli2 years ago
This is the second time I've had to use VVE and both times they were of such a tremendous help. I was in the loop all the time. They had my back.
Review by Virtuox2 years ago
What can I said Robert took care of me and got me the right price from my Vehicle. Robert always ended each call with "We will be good friends after this." He is right.. Robert you are my new best friend. Thanks for everything.
Review by Lakshminarayana2 years ago
Robert truly stands out as a professional, his commitment to his business and our customers is superior, never losing sight of the end result focusing in on the facts and his pursuit to completing the task is outstanding!!!. I look forward to our continuous business relationship for us & our customers.
Review by Ommolbanin AlBlooshi2 years ago
No hassles. This was our first experience with a diminished value claim and it was an easy and pleasant experience.
Review by MegaMagic2 years ago
Robert was very professional. He had all the documents submitted timely and negotiated a great offer. 100% recommend
Review by Frelin Minenno2 years ago
I had fought my insurance company with extensive research and time. Robert stepped in after I had done my part and got me a much larger settlement. He was nice to work with, had great communication, was encouraging and a wealth of information. I can't think why anyone wouldn't use Robert to fight their property damage claim. The entire experience was great.
Review by Darlei Sluppick2 years ago
I have never been in a car accident where it was in anyway my fault, so this was a new experience for me and I am not a really young person, I just try to drive safely. I was on a bridge and had no where to go but to hit an object in the road that did more damage to my car than I would ever dream that it would do. I had a brand new car that was only four months old and this was going to me my last car that I was going to buy before I retire and I wanted it fixed correctly and just to get to bring my car home. After getting about three weeks of run around from my insurance company and being told that I did not have a choice as to what the outcome would be for my car, I was given the name of Robert McDorman to hire to help me get this claim settled with me having a voice in the final decision. Mr. McDorman took so much stress off of me so that I was able to go to work and do my job and felt very confident that Mr. McDorman was busy fighting to get my claim handled correctly. If I had not had Mr. McDorman's help, I would still not have a rental car and my car would have been deemed a total loss and basically I would have thrown $6,000.00 in the trash can. He Kept his word to me and he fought for me till he got me everything done for me that I requested to be done. He is a very professional and a great man to work with and he totally turned a terrible situation into a great ending. I would recommend him to anyone that needs help with dealing with help fighting with an insurance company. Mr. McDorman is great.
Review by Anaik2 years ago
When you feel like you are at the mercy of the insurance companies to cut you a fair deal to only find there is a company out there willing to help get the most value out of your vehicle. Dealing with insurance companies can be very intimidating and Robert with Vehicle Value Experts took all the intimidation and worry from me and my husband. The insurance company wanted to only pay around $22,000 and Robert was able to increase this to over $25,000. Im thankful to my body shop for pointing out the Appraisal clause in our auto policy and pointing me in the direction of Vehicle Value Experts! With the background Robert has in this field made the process so seamless and smooth. He is truly and Expert in my book! Thank you Robert!
Review by Devanik Chanarjit2 years ago
Trust Vehicle Value Experts!!! I am Glad I did and so is my bank account!
Review by Nigelr Kluter2 years ago
Phenomenal service and communication. Robert took better care of me than my own insurance, and kept me in the know the entire process.
Review by Bafford2 years ago
Robert did an amazing job for me. After I spent 7 weeks going back and forth with my insurance company to get them to pay for my car what it is actually worth, I threw in the towel and hired Robert to take care of the issue for me.
Within 3 days Robert was able to increase the settlement value by $9896.12 (including taxes) which is 45 percent increase from my insurance company's supposedly final offer. Without Robert on my team I would have settled for a lot less money than I deserved.
If you ever have an insurance claim, do not go through it without Robert on your side.
Thank you Robert for your superior customer service and for fighting for me as if you were fighting your own battle.
Review by Rimmyd Swiech2 years ago
Robert was recommended to me by a family friend in the settling of a total loss insurance claim regarding my vehicle. Throughout the process he kept me informed at every juncture and was more than happy to answer any questions I had in the interim. Robert laid out the plan, went through each step, and actually over delivered in the end! I could not be happier with the results and without question would recommend to anyone involved in a similar situation. Thanks again Robert, You're awesome!
Review by Chrisine2 years ago
Robert was incredible in securing a higher settlement for my vehicle! My insurance company dragged my claim on and on and on (for over 2 months). As an attorney, I mistakenly thought I would be able to negotiate a satisfactory valuation amount. Once Robert became involved, he obtained a value that was 25% higher than the amount my insurance company had originally offered. Moreover, the matter was wrapped up within 48 hours of his involvement. He is incredibly knowledgeable, unbelievably responsive, and clearly commands the respect of his colleagues. Absolutely endorse And recommend.
Review by Angela West2 years ago
Vehicle value experts is a very honest and fair firm who will fight for you. Robert is a god send
Review by SGuillot Derrow2 years ago
My car was recently totaled and I was given a settlement offer from USAA. My body shop advisor felt that the offer was low and recommended that I call Vehicle Value Experts for a second opinion. Robert was prompt, in his review of my settlement, and gave me peace of mind that I was treated fairly. He was such a pleasure to work with, answered all of my questions thouroghly. I highly recommend his services!
Review by Hikmet¦ISTANBUL Myllykallio2 years ago
Very knowledgeable and always kept us up to date. Did a great job.
Review by Kye Cashner2 years ago
I had never heard of this service until I was referred. I can't say enough of how easy the process was. Robert is very pleasant to work with and made sure to always answer all my questions and responded to my emails in a very timely manner. I will definitely be recommending this company to friends and family.
Review by Fouilhe Lundborg2 years ago
Robert was recommended to me by the manager of my local Ford dealership body shop. He more than doubled the settlement initially offered by my insurance company. This was done in less than two weeks. If you are having difficulty in settling on the the value of your vehicle with your insurance company, I would highly recommend you give Robert a call.