Vaux Spares Ltd Reviews

Absolutely shocking & untrustworthy behaviour. Avoid these scammers at ALL COSTS.

I have been waiting for months now for a £2400 refund on an engine which was the WRONG UNIT. It also arrived in very bad shape.

These guys are cowboys, absolutely disgusting service.

I am now calling them on a daily basis in an attempt to get my money back. They have given me excuse after excuse about why we don't have the money in our bank yet, and now they won't even answer the phone.

The minute we ran into problems with the engine they stopped answering emails completely (Terry, complete coward), and I had to switch to calling them which is when the excuses began. The guy that answers the phone is a cocky and very unhelpful guy, and the posh sounding man in 'accounts' will keep telling you 'oh there's been a problem with the bank, it'll be in within 48 hours', or 'oh the transfer failed due to incorrect banking details, I'll put it back through for you now', or whatever else. Funnily enough they managed to get our card details right when they initially took our money......

The world of recon engines and used parts is a MINEFIELD, and I would highly recommend that you're better off selling the car as salvage or using somebody on a personal recommendation.

This is quite possibly the worst and most cowardly, deceitful company that I have ever used, and it looks like we'll have to take legal action to get our money back, which won't be hard as they have admitted fault, so I'm not sure why they seem set on getting a CCJ from us in the process? Weird way to operate if you ask me.

Please folks, anybody considering using these cowboys, save yourself the headache and lost time/money.

More than happy to back this review up with evidence if it helps just one person keep hold of their hard-earned!

I have used this company a few times now and i have never had an issue good parts at great prices fast delivery

Watch out with these guys. We are just about to start legal proceedings to recover funds for an engine we purchased from them which was the wrong one so it was returned at our own cost. Its been a month and Vaux Spares Ltd have not refunded a penny despite many requests.

Need a new maf sensor they had one needed at a very good price and posted very quickly. If I ever need any more Vauxhall parts i will use them thanks vaux spares

lot of anonymous people blasting them, we had superb service, items arrived quicker than expected and had been tested and reset which saved a fortune getting it fitted and programmed Would use again and recommend James & Laura in Cornwall

bought a engine on Wednesday was at my feet on Thursday afternoon Luton to the northeast and was a good quality used part engine runs like a swiss watch would recommend to anyone

BE-CARFUL don't use this company !!!!! I ordered a gear box and they keep lying and giving me different excuse and no call backs will be getting in touch with the trading standards. I will never drop this till I take this company down. I have read all the reviews and all the good ones are FAKE. I know you are reading this VAUX SPARES LTD and you have now messed with the wrong guy I will be your worse nightmare. Give me my money BACK I will be calling tomorrow and every day till you pay me back !!!!

Amazing service Needed a wiring loom - would have taken 12 weeks from Vauxhall direct leaving me with a non starting car in the mean time! Instead these guys got me one the next day!!! Works perfectly, thank you - life saver!!! Recommend any day!!!

Purchased a replacement door including window for my car as my window and door needed replacing. I was very quick to get a response from them to ensure it would 100% fit my car. It was delivered very quick and professionally and arrived just as pictured. Would recommend to anyone looking for car parts.

Hi to all I orded a piece of dash trim for a 18 reg corsa. Unfuturnaly. It arrived scratched I rang them and sent photo showing all scratches on trim. They could be more sorry they refunded my money same day so I Carant complain with that cheers delivery was quick and rapped up well

quick service and reasonable prices

Beware Crooks thief’s ordered part paid still waiting nothing arrived chancers Breaker link why are these people on your list please read reviews

No problems & fast delivery thank you

I found Vaux spares very helpfull with my request and they supplied my vivaro hub and knuckle with no problem Fast delivery I would use them again Thank you

Avoid this unscrupulous dealer, please. I had the misfortune to buy what I believed he was rightly advertising on Breaker Link website. It turned out to be misleading and false advertising of faulty and incomplete engine. No documents were provided despite assurances. All that came from Trevor' s mounth was lies, sarcastic and intimidating language. I took his engine back to his premises and he refused to take it back in complete disregard to the law regulating the consumer rights and within 3 months of purchase let alone 6 months.

Avoid this company at all cost I placed an order with this company for a corsa Vxr engine costing £1200 pound they said it would be delivered 3 days later I waited then aloud another 2 days because it was a bank holiday I rang them back and it’s just excuses after excuses about 3 weeks later I asked for my refund then all of a sudden they didn’t want to be nice any more I kept ringing every day and they kept saying u have to wait about 3 days later I rang again and they said they put the wrong details in in the end I had to go threw my bank to get my refund so my bank will be getting it off of them the only thing they were quick at doing was taking my money

Wrong part sent wanted to pay returns for there mistake recon they resent correct part a day I wasn’t in !!!!!

Awful company to deal with lie after lie, didn’t supply correct part then want you to pay returns!!! Recon they resent correct part a day I wasn’t even in !!

AVOID AT ALL COSTS Absolute bunch of crooks!!! Lie after lie after lie..... Took the best part of 6 weeks to get my money back (over £400) for an engine they never delivered. Apparently refunds can only be issued by the accountant on a Saturday morning, and it’s such a shame he’s so often late or on lunch. Michael and Douglas are the owners so if ever you need advice on how to scam, lie or come up with every excuse in the book as to why you’re not getting your money back they are the people to speak to. DO NOT USE!!!!!!

DO NOT USE THIS COMPANY!!!!!! ordered engine and paid for on 24/04/19. Today still awaiting delivery. After numerous phone calls to (barry, who suggested that any problems. Or if you need any more spare parts. Don't hesitate to call me) Barry is suddenly unavailable to deal with my problem, however there customer service just hit an all time low this morning after a phone call where my engine has now been cancelled and have to wait more than a week for my refund due to negligence on there part to deliver my engine on time/when scheduled. (Attempted delivery twice now )And the attitude on the telephone today was that this negligence and lack of customer care was suddenly all my fault.(engine cancelled) bang down goes the telephone. Had to phone back to find out when would be refunded. To then be told by (Imran) that ( you are taking your frustration out on the wrong people) and you can put whatever comments you like through breaker link reviews. But guess who shut it down so I can't make a review. Within 10 minutes of that telephone call. Absolutely furious and disgusted by this company's method of customer service/care. And would never recommend that anyone use this company

BUYER AWARE!! - DO NOT BUY FROM THIS CON COMPANY!! DO NOT USE!! DO NOT USE!! DO NOT USE!! Would give 0 stars but not an option. Bought an engine from them for about £1200 after getting them to confirm by email it was the right engine (A17DTR) i wanted and they sent an older model engine with different code (Z17DTR) which i can get for £500 locally and they said it is the same as the one i originally ordered and will fit but i contacted local vauxhall dealer who said it won't fit. VAUX SPARES said that vauxhall are wrong and dont know what they are talking about ?. Luckily i checked the engine and code before it came off the delivery truck so it was a straight refusal and not left to me to send it back. Paid for it on credit card so i was covered if something went wrong like it done. Waited 2 weeks for refund which still haven't received too date so the bank have refunded me and are chasing CON ARTISTS VAUX SPARES for the money. STAY AS FAR AWAY FROM THIS CON COMPANY AS POSSIBLE

Hi, I brought some parts for a Vauxhall Astra and spoke to a lovely Sales Person in the name of Barry. He went beyond what would be expected from a sales person to help me. salesman of the year great service.