We collate all the best reviews from around the Internet so you can view them in one place
Review by Arun1 year ago
Best site. I buy all my eliquid and devices from here. Delivery is always quick the products are a good price and love the flavours. I regularly get discounts which is great. I’ve had issues in the past which have been resolved very quickly. I actively recommend this site to my fellow vapours.
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Review by Annette Barsby2 years ago
Had charging problems with one of the mods I bought.Model: VLUMS
"Vapourlites Lumen 60W TC Mini Mod" Price: £29.99
Emailed and phoned several times to no avail.
Now the wretched battery is over it's guarantee period and they did not apologise for not answering any of my messages and emails.
Have just heard they offered to look at it for repair.
Probably not worth bothering with as it;s well over a year old now.
They said they would send me vouchers toward future orders, none was ever received.
Won't use them again
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Review by Ruth Wombell2 years ago
PRAISE
Free postage. Quick delivery.
Value for money especially with discount .
Well made. Good looking but most of all gives a fantastic flavour and good clouds. The best I have come across with my many other different modes, it always my go to one for the flavour every time.
GRUMBLE
I purchased my first Ventus which I very much enjoyed apart from the leaking tank. I thought this was perhaps a faulty one. When you had a sale on and they were priced just under £10 I thought it was worth purchasing two. I was wrong in thinking the first one was just a faulty one as these two also leaked. At the time I purchased a pack of 5 coils again with a discount code shortly after the coils went out of stock and never reappeared in the last several months. Recently because I love the taste quality I get from this mode I purchased my 4th just to get the two coils to keep my vape experience with the Ventus going. I now believe this is a discontinued model and no coils will be available in the future. I am surprised that you are still selling the Ventus at around £20 when they will be shortly of no use. I now have 4 Ventus modes which are virtually redundant. I was contemplating trying your Cyclone mode but fear this is going the same way. It is a shame because you would have had a customer for life.
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Review by Terry C2 years ago
Have been buying from this company for almost a year. Never had cause to complain. Items always arrive early. Fairly priced and regular emails with discount codes. Cannot fault them.
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Review by Wayne Usher2 years ago
Have been getting their mixology eliquid for over a year now.
I am on their Platininum mail list which send out discounts each month.
They have a Free delivery option.
I have also bought hardware from them.
Really good service..
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Review by Imran Mulla2 years ago
Bought a Mod at a good price. When I purchased the mod it showed as in stock. Paid for next day delivery. On the day the delivery was expected I emailed them as I did not have a dispatch confirmation. Then I was told they were awaiting stock. They should not sell items until they have them in stock.
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Review by Jody Webster3 years ago
I have been using vapourlites for over 2 years now and I would normally say they are amazing and I'm always pleased with the service i recieve however recently I've had a few issues i have a evod spinner but the coils are running out within 2-3 days. I have had to spend alot of money repurchasing h4 coils or tips altogether. It seems worse with the grape liquid but not sure why this is happening was it never has before. Hoping this changes.
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Review by Adrian3 years ago
Conning people! For a long time now the basket and checkout prices have been different, they are not fixing the bug but just taking the extra money and not saying anything. It’s only a few people whot notice the extra £2 or so that getting added on. Shop somewhere else is my advice.
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Review by Tony Brown3 years ago
Superb company to deal with. I had to return a faulty product after 2 month of receiving it and they replaced it with no questions asked and they refunded my postage cost. Excellent customer service and will order all my ecig products from vapourlites from now on.
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Review by Luke3 years ago
Their products are good and I would definitely recommend their batteries, tanks and coils. Very good customer service and they will replace products with no hassle if there is a problem. I wouldn't recommend their liquid because its a coil killer, it does taste great and is the best I have tried but my coils are lucky to get 3 days before they are ruined. I use all vapourlites branded kit for my vaping equipment.
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Review by syed shahid hussain3 years ago
Brilliant company. Never let me down :)
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Review by Mohammad Zaman3 years ago
Great service. Great flavours. And great prices.
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Review by Alison3 years ago
Excellent customer service. Great products,great prices and despatches quickly
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Review by Trav4 years ago
This is my first mod after moving up from basic ecig pens, this is just brilliant. Steep learning curve but after a bit of research i was up and running in no time, doesnt come with a battery just so innokin dont get the blame for u blowing up the battery by being stupid by putting up the watts or temp to something stupid etc. I use it with the iSub G and altoghter its great. Brings out so much more flavour, great warmth and excellent clouds just buy 1 now!
Will add i got this extremely fast and cheaper than anywhere else and it checks out as authentic on the innokin website
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Review by Stella Sparrow4 years ago
Very fast delivery. I needed a product quickly and took the chance with the standard delivery. It arrived promptly the next day!! Now my cousin won't stink up my motor home on our trip to Wales next week. Impressed with the customer service of the person I placed the order with; can't rate the product because i don't smoke, but it looks good in the packet :)
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Review by Steve Platts4 years ago
Ben has been very patient with me over the last few months. Many thanks for all your help young man. You sure know your shi*.
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Review by Customer4 years ago
Excellent delivery, service and products are top quality. Really nice eliquids and very good prices.
Highly recommended.
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Review by Laura Scudder4 years ago
I've used Vapourlites own brand since i started using an electric cigarette. Great products and really good value. They always send out a discount code too which is great. Also, I can buy their products at my local chemist which is really handy if I run out of oil as delivery can sometimes take up to 4 days. Overall, highly recommended!
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Review by Lyn Sinclair4 years ago
I would highly recommend vapolites e cigs. They do some cracking deals...
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Review by Mo4 years ago
I used to love Vapourlites at the beginning. Amazing discount codes but now with the codes only working on Vapourlite branded gear, its just not the same. Plenty of vendors who give discounts without limiting it to one brand
Thanks for your reply Vapourlites. There are plenty of vendors who offer huge discounts on total sales cost that total up more than the cost of a few pounds of postage, so I am suprised at your research findings. I certainly wasn't involved in the research. I will not give any vendor names here to not risk business of your other customers but they are readily available on certain forums. A bottle of premium juice is £10-£20 so free delivery would kick in on just one bottle if as you say vendors want a minimum order value, plus a discount on the actual goods purchased. I would rather have 15% of on a Kangertech tank. As mentioned I was a loyal customer but id rather have 20% of £50 than save <£5 on postage. I respect you as a business and when I did use Vapourlites the service was and i am sure still is fantastic. My review is my honest opinion others will disagree. Thats subjective opinions.
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Review by Simon4 years ago
Excellent service! Everytime I order, fast notifications to inform me of order, despatch and swift delivery! Great products too and with the offers, very competitively priced!
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Review by Da Cherry4 years ago
Brought 2 smok x cubes when they was on sale, both came on time but one had a battery plate missing
Contacted customer services and after a little chat new plate sent and arrived next day
Would recommend this company to anyone
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Review by Stephen Wallace4 years ago
I've ordered three times from Vapourlites and each time the order was dispatched on the first or second day of the initial order.
Very reliable and they are always sending 18-20% vouchers each week for their own range of peripherals and juices.
To be honest, their juices aren't the very best out there but nice for the price especially after discount vouchers.
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Review by Matt Ewington4 years ago
Always quality products and fast delivery
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Review by Matt Chambers4 years ago
So i have made a few purchases from vapourlites and i must say the service and goods have been great.
They offer free postage too and most of the time i get my order next day.
Their customer service and communication is also top notch and if you sign up to their newsletter you get a monthly code or 2 to use which saves you a chunk of money off vapourlites branded goods and there deals section and it is always around the 20% off mark.
So i have to say they are a great and trustworthy company to deal with. Thank you vapourlites. I recommend you.