Made an order january 4th, got an email two days later telling me it had been shipped, 9 days later i ask for a tracking number, and it says the package was preadviced january 11th, tracking info is still not avaliable.
january 16 and still no package.
january 19 the package is still not here.
January 22 no package.
The website states 5-7 days for delivery.
We all make mistakes, but no information what so ever have been recived from the company
Review by Hasnain1 year ago
I've brought 2 nano steampunk mods and there the best mods I've brought will shop with you guys again
Review by Alma Velkavrh2 years ago
Excellent company ,polite helpful friendly staff
Replied quickly to messages and resolved a problem without drama
Review by Haroen Gauntt2 years ago
Excellent item and service
Review by Eldrica2 years ago
Excellent item and service
Review by Jeffrey McSorley Derrow2 years ago
Great Support From this company
I did have an initial manufacture fault with bad seated 510 connection on my PD270 (which was no fault of EVS), returned to EVS and replacement was sent very quickly.
Support was very good and recommend EVS very highly.
Gives confidence knowing if you have an issue that they will resolve promptly.
Review by CurlyVip2 years ago
I think i got the best service from your site than any other,and believe me i have used a lot,it was a very nice experience,I bought Aspire Nautilus 2 tank and found it to be probably the best tank i have used up till now.
Keep up the good work
Review by Wendyap2 years ago
Fantastic mod small but powerful ideal while I'm outside at work.
Review by Thursey2 years ago
My goto vape site. Always good on price and fast delivery. What more do you need.
Review by Guiard2 years ago
there very good and fast for me
Review by John Wiseman Terlizzi2 years ago
The cleito fat boy that I ordered where dispatch to me in no time and just as described. Really good service.
Review by Rosmery Shotliff2 years ago
Thank you to all at European Vaping Supplies team for a great buying experience. WISMEC Predator 228 Box Mod with Elabo Tank, Great Mod if the 510 stays on fingers crossed, great service. It was delivered on time, well packed and correct first time.
Review by Ekiomo2 years ago
good range of products and helpful customer service
Review by Heifara Zorma2 years ago
super product fumytech windforce atomizer, fast delivery, best shop uk
Review by Zanelle Thethy2 years ago
I placed the order and the item was with me 2 days later, very happy.
Review by Wib Heitler2 years ago
Service is outstanding and a fast turn arounf on orders somgreat thankmyou guys
Review by Nclarke2 years ago
All good. Kept in contact with progress. Will use again. Thanks
Review by Idon2 years ago
Excellent Service fast delivery would definitely recommend AAA+
Review by Shiketheia2 years ago
Very good service fantastic prices and an excellent range of products to choose from
Review by Ydoright Perogine2 years ago
First time ordering with this company and it was hand downs one of the best experiences on a vape site to date. Jim was absolutely amazing on the live chat and helped me out a great deal, sorted me out with all my questions and managed to send out my tank quite late in the day and it arrived the next morning!! 100% trust in this company now for that and I'll be ordering heaps of stuff off them in the coming months. If anyone's hesitant on ordering from here, don't be, you won't be let down by there good prices and outstanding customer service.
Review by Klontian Barduca2 years ago
I always receive superb customer service form European Vaping Supplies and would have no hesitation in recommending them.
OK, prices arent always the cheapest, but I would much rather pay a few extra quid and get a speedy and efficient service, with excellent after sales service.
Review by Zahndri Colstick2 years ago
The true measure of any internet vendor is not simply when you order something and it arrives in good time. After all, that's exactly what is supposed to happen and in itself is not genuinely worthy of high praise.
You get a clearer picture of how good any such vendor is when you encounter a problem and must rely on their customer service. In this respect, I am sorry to say that European Vaping Supplies are woefully poor.
I ordered an IPV6X from them and it arrived faulty... This opened a saga that stretched out for several weeks and was only finally rectified when I intimated that it was looking like they had stolen my money.
The website looks great and some of the deals are hard to resist... You may well be lucky and enjoy multiple purchases from these guys without issue, but if you should end up having to deal with their customer services over a problem, then you will undoubtedly regret having got involved with them instead of going with a more reputable vendor...
Review by Doruch2 years ago
They stock Halo products!
Review by Muhiedeen Xomer2 years ago
Great professional company, smooth transaction form start to finish, fast delivery and came well packaged and safe, will definitely be ordering again, thanks David
Review by MrsR2 years ago
Thank you to all at European Vaping Supplies for a great buying experience. Great Mad Dog RDA in blue and great service. It was delivered on time, well packed and correct first time.